Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. Employee Applicant Privacy Notice
Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The Role: We are seeking a full stack Senior Data Scientist who will help shape business strategy and product development decisions through data-driven insights. This is an exciting role for someone to make a direct impact on new product strategy and revenue of SoFi, supporting SoFi’s Invest product.The goal of this product is to simplify investing & make it more accessible to our members. The work spans across our Active Brokerage & Automated Investing products.
Success in this role hinges on your technical aptitude, quantitative abilities, and business acumen: you know how to plow through data with SQL/Python/R/Tableau, surface insights using math/statistics/ML techniques, and measure the business impact using efficiency/conversion/profit metrics. You treat stakeholders as a partnership – you are there at each step of the way and you know that we only succeed if we succeed together.
What you’ll do: • Work with amazing product and business managers to identify strategic opportunities, measure KPIs to craft compelling stories, make data-driven recommendations, and drive informed actions. • Own end-to-end product analytics workflow including formulating success metrics, socializing them across the organization, and creating dashboards/reports. • Act as a curator of data by defining, instrumenting, and tracking necessary analytics of our products by working cross functionally with engineering and product teams. • Craft, analyze, and present customer behavior metrics, such as funnel conversion, user churn, invest features engagement, product LTV, and cross-sell metrics. Work with product and marketing partners to design tests to improve these metrics. • Working with seasoned business leaders to understand revenue, costs and profitability across various revenue streams within SoFi Invest. • Build self-service dashboards to enable others in the organization to leverage your work. • Analyze and perform statistical analysis on data that underlies Invest’s product experiments. • Build exploratory & predictive models to help decision makers understand customer behaviors and segmentation • Run significance tests and continuously discover trends in customer behavior to inform decision making with a high level of confidence • You stay focused on what’s best for the company – sometimes that requires being flexible, other times it requires being steadfast.