sofi

AML First Line of Defense Lead

New
CA - San Francisco; NY - New York City
Posted March 14, 2025

About the Role

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. Employee Applicant Privacy Notice

Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The role: The Anti-Money Laundering First Line of Defense Lead will play a crucial role in safeguarding SoFi by ensuring effective implementation of Anti-Money Laundering (AML) and Sanctions policies across the business. This dynamic position sits within the Member Business Unit, and offers the opportunity to collaborate with teams across SoFi, driving both compliance and innovation to ensure each business meets regulatory requirements. If you're passionate about protecting financial integrity and building innovative, technology-driven risk management solutions, this role is for you!

What you’ll do: Program Execution & Risk Mitigation

Direct the execution and enhancement of SoFi’s AML program implementation across SoFi’s businesses, including: • Owning the collection and verification of customer information in line with Know Your Customer (KYC) and Know Your Business (KYB) requirements, including Customer Due Diligence (CDD). • Owning the process of collecting and validating relevant updates to customer information in accordance with SoFi’s procedures. • Overseeing the effective implementation of customer and transaction monitoring systems and escalation processes. • Support the creation, iteration, and execution of AML-related policies, making appropriate risk tradeoffs.

Policy Adherence & Issue Resolution: Driving the remediation of AML-related issues impacting SoFi’s business, customers, and clients. • Lead the response to internal audits, independent compliance testing, regulatory exams, and risk assessments, ensuring SoFi’s preparedness and regulatory compliance. Cross-Functional Partnership & Influence • Act as a key liaison between Compliance, Risk, Engineering, Product, Design, and Operations to drive front line AML program enhancements, focusing on accurate and complete capturing of customer data, business strategies to mitigate AML risk, and prioritization of innovative technology-driven compliance solutions. Act as a key liaison between Compliance, Risk, Engineering, Product, Design, and Operations to drive front line AML program enhancements, focusing on accurate and complete capturing of customer data, business strategies to mitigate AML risk, and prioritization of innovative technology-driven compliance solutions. • Oversee the development and implementation of AML-related technological and operational solutions to support business objectives while mitigating risk. Oversee the development and implementation of AML-related technological and operational solutions to support business objectives while mitigating risk. • Lead the prioritization of AML initiatives, securing executive buy-in and resourcing to continuously strengthen compliance solutions. Lead the prioritization of AML initiatives, securing executive buy-in and resourcing to continuously strengthen compliance solutions. Strategic Leadership & Oversight • Serve as the primary leader ensuring SoFi’s businesses effectively implement AML policies, embedding compliance into business processes and technology. Serve as the primary leader ensuring SoFi’s businesses effectively implement AML policies, embedding compliance into business processes and technology. • Align with stakeholders to develop and implement quarterly and annual objectives, as well as reporting to measure and improve performance Align with stakeholders to develop and implement quarterly and annual objectives, as well as reporting to measure and improve performance • Advise executive leadership on emerging AML technology and industry best practices to proactively shape SoFi’s compliance strategy. Advise executive leadership on emerging AML technology and industry best practices to proactively shape SoFi’s compliance strategy. • Foster a strong risk culture by educating senior business leaders and product teams on AML priorities, ensuring adherence to compliance requirements across all business initiatives. Foster a strong risk culture by educating senior business leaders and product teams on AML priorities, ensuring adherence to compliance requirements across all business initiatives. • Contributes to development of company objectives. Solves problems and drives results related to those objectives in creative and effective ways. Contributes to development of company objectives. Solves problems and drives results related to those objectives in creative and effective ways.

Requirements

  • What you’ll need: • Bachelor's degree in Business, Economics, Finance, or related field Bachelor's degree in Business, Economics, Finance, or related field • 10+ years of experience in business operations, technology, strategy, investment banking, consulting, or similar roles 10+ years of experience in business operations, technology, strategy, investment banking, consulting, or similar roles • Experience working with or within a regulated financial institution, with specific experience developing and implementing an AML program Experience working with or within a regulated financial institution, with specific experience developing and implementing an AML program • Experience working with technical teams Experience working with technical teams • Data-driven, able to analyze data with strong attention to detail and accuracy, and passionate about telling the story behind the numbers Data-driven, able to analyze data with strong attention to detail and accuracy, and passionate about telling the story behind the numbers • Strong management, organizational, and evaluative process skills; ability to analyze complex organizational and technical issues and drive process improvements Strong management, organizational, and evaluative process skills; ability to analyze complex organizational and technical issues and drive process improvements • Effective negotiation and influencing skills, including strong written and verbal communication and presentation skills. Effective negotiation and influencing skills, including strong written and verbal communication and presentation skills. • Demonstrated ability to communicate effectively with all levels of the organization, across different business lines, and with external stakeholders Demonstrated ability to communicate effectively with all levels of the organization, across different business lines, and with external stakeholders • Comfort working in a high growth, constantly changing environment Comfort working in a high growth, constantly changing environment
  • Nice to have: • MBA or advanced degree MBA or advanced degree • CAMS/CFE certification preferred (or willingness to become certified within one year of start date) CAMS/CFE certification preferred (or willingness to become certified within one year of start date)
  • Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.