We're creating the shift to voice as humanity's default interface. Why voice? Because voice captures the nuance, the emotion, and the humanity of interactions in ways text alone can't: voice makes technology human again. We're building the platform for the future of voice technology. Our market edge is extensible, reliable infrastructure designed for the full complexity of voice interactions. 18 months, 150k developers, adding 1000 every day. Give it a try here Bridge between our customers and core engineering by ensuring that customers are able to deploy assistants quickly and without friction. This role will require you to solve technical issues that arise during any phase of the customer journey and act as a champion of Vapi within the organization to identify what other use cases we can solve. Will be responsible for resolving customer support tickets across Slack, email, and Discord. Work hand-in-hand with the engineers involved in the project to ensure their technical asks are delivered • 2+ years of hands on experience shipping products and interacting with enterprise customers - you need to be able to deliver features and speak to enterprise teams from day 1 2+ years of hands on experience shipping products and interacting with enterprise customers - you need to be able to deliver features and speak to enterprise teams from day 1
We're creating the shift to voice as humanity's default interface. Why voice? Because voice captures the nuance, the emotion, and the humanity of interactions in ways text alone can't: voice makes technology human again. We're building the platform for the future of voice technology. Our market edge is extensible, reliable infrastructure designed for the full complexity of voice interactions. 18 months, 150k developers, adding 1000 every day. Give it a try here The Senior Backend Engineer will own features end-to-end from customer requests to their deployment, building on a modular API-first architecture, working within real-time low-latency constraints. You’ll also be a foundational part of how we build the culture at Vapi. • Own and deliver entire features + projectsShip a pre-scoped feature within the first 7 daysShip a feature independently within the first 30 days Own and deliver entire features + projects • Ship a pre-scoped feature within the first 7 days Ship a pre-scoped feature within the first 7 days • Ship a feature independently within the first 30 days Ship a feature independently within the first 30 days • Ship optimizations and refactorsShip a pre-scoped optimization or refactor within the first 14 daysEx. improve the latency of a component of the speech-to-speech pipelineShip an optimization independently within the first 30 daysEx. refactor a tool-calling mechanism to make it more deterministic Ship optimizations and refactors • Ship a pre-scoped optimization or refactor within the first 14 daysEx. improve the latency of a component of the speech-to-speech pipeline Ship a pre-scoped optimization or refactor within the first 14 days • Ex. improve the latency of a component of the speech-to-speech pipeline Ex. improve the latency of a component of the speech-to-speech pipeline • Ship an optimization independently within the first 30 daysEx. refactor a tool-calling mechanism to make it more deterministic Ship an optimization independently within the first 30 days • Ex. refactor a tool-calling mechanism to make it more deterministic Ex. refactor a tool-calling mechanism to make it more deterministic • Talk to customersReceive a request from Support team and ship the fix within the first 14 daysPick up customer threads unprompted, investigate and solve within the first 14 days Talk to customers • Receive a request from Support team and ship the fix within the first 14 days Receive a request from Support team and ship the fix within the first 14 days • Pick up customer threads unprompted, investigate and solve within the first 14 days Pick up customer threads unprompted, investigate and solve within the first 14 days • Build things that delight customersUnprompted, delight a customer within the first 30 days (ex. call analytics endpoint) Build things that delight customers • Unprompted, delight a customer within the first 30 days (ex. call analytics endpoint) Unprompted, delight a customer within the first 30 days (ex. call analytics endpoint) • Experience with Typescript + Node or similar backend framework Experience with Typescript + Node or similar backend framework
We're creating the shift to voice as humanity's default interface. Why voice? Because voice captures the nuance, the emotion, and the humanity of interactions in ways text alone can't: voice makes technology human again. We're building the platform for the future of voice technology. Our market edge is extensible, reliable infrastructure designed for the full complexity of voice interactions. 18 months, 150k developers, adding 1000 every day. Give it a try here As a member of our solutions engineering team, you’ll provide world-class customer support to Vapi self-serve customers across our support infrastructure. From our inbox to Vapi forums, you’ll quickly resolve technical issues, instill confidence in our customer service and product quality, and remind our customers why Vapi is a market leader in voice AI. • Resolve 70+ customer support tickets each day Resolve 70+ customer support tickets each day • Surface customer feedback to engineering and product teams to improve Vapi product quality Surface customer feedback to engineering and product teams to improve Vapi product quality • Deliver outstanding technical customer support to Vapi self-serve customers Deliver outstanding technical customer support to Vapi self-serve customers • Prior experience using no-code or low-code tools like Make, Zaiper, and N8N. Prior experience using no-code or low-code tools like Make, Zaiper, and N8N. • Experience navigating developer channels and tools, such as codebases, technical documentation, and communication channels (slack, discord, reddit, etc.) Experience navigating developer channels and tools, such as codebases, technical documentation, and communication channels (slack, discord, reddit, etc.)
Vapi is building the future of voice‑native applications. Our platform gives enterprises everything they need—telephony, real‑time streaming, deterministic fallbacks, HIPAA/SOC2 compliance, and an AI testing suite—to launch production‑grade voice agents fast. In just 18 months more than 150,000 developers have signed up, with over 1, 000 new developers joining every day. Our mission is to make voice humanity’s default interface again by capturing nuance, emotion, and context that text alone misses.
Voice is humanity’s default interface—capturing nuance and emotion where text can’t. Our extensible, reliable infrastructure powers complex voice experiences for 150K+ developers (1K join daily). Try it now
Vapi is building the future of voice‑native applications. Our platform equips companies with everything they need—telephony, real‑time streaming, deterministic fallbacks, HIPAA/SOC2 compliance, and an AI testing suite—to launch production‑grade voice agents fast. In just 18 months, more than 150,000 developers have signed up, with over 1,000 new developers joining every day. Our mission is to make voice humanity’s default interface again by capturing nuance, emotion, and context that text alone misses.
We're creating the shift to voice as humanity's default interface. Why voice? Because voice captures the nuance, the emotion, and the humanity of interactions in ways text alone can't: voice makes technology human again. We're building the platform for the future of voice technology. Our market edge is extensible, reliable infrastructure designed for the full complexity of voice interactions. 18 months, 150k developers, adding 1000 every day. Give it a try here The Founding Senior Engineer (Infra) will be responsible for scaling Vapi’s real-time conversational infrastructure to millions of concurrent calls, while ensuring every call gets picked up within 1s with 99.9% reliability. You’ll also be a foundational part of how we build the culture at Vapi. • Own scalability projects end-to-endShip a pre-scoped project within the first 7 days (eg. redis HA)Ship a project independently within the first 30 days (eg. new CRD for managing worker pools) Own scalability projects end-to-end • Ship a pre-scoped project within the first 7 days (eg. redis HA) Ship a pre-scoped project within the first 7 days (eg. redis HA) • Ship a project independently within the first 30 days (eg. new CRD for managing worker pools) Ship a project independently within the first 30 days (eg. new CRD for managing worker pools) • Build monitoringShip pre-defined monitoring goals within the first 14 days (eg. prometheus rules)Ship monitoring independently within the first 30 days (eg. refactor call monitoring to real-time alert on latency spikes) Build monitoring • Ship pre-defined monitoring goals within the first 14 days (eg. prometheus rules) Ship pre-defined monitoring goals within the first 14 days (eg. prometheus rules) • Ship monitoring independently within the first 30 days (eg. refactor call monitoring to real-time alert on latency spikes) Ship monitoring independently within the first 30 days (eg. refactor call monitoring to real-time alert on latency spikes) • Build anti-frangibility into the infrastructureUnprompted, build things that make our infrastructure more antifragile (eg. auto multi-cluster rollover). Build anti-frangibility into the infrastructure • Unprompted, build things that make our infrastructure more antifragile (eg. auto multi-cluster rollover). Unprompted, build things that make our infrastructure more antifragile (eg. auto multi-cluster rollover). • Experience with Kubernetes, Pulumi, or scaling other distributed systems Experience with Kubernetes, Pulumi, or scaling other distributed systems
Vapi is building the future of voice-native applications. Our platform equips enterprises with everything they need—telephony, real-time streaming, deterministic fallbacks, HIPAA/SOC2 compliance, and an AI testing suite—to launch production-grade voice agents fast. In just 18 months more than 150,000 developers have signed up, with over 1,000 new developers joining every day. Our mission is to make voice humanity’s default interface again by capturing nuance, emotion, and context that text alone misses.
Vapi is building the future of voice‑native applications. Our platform equips companies with everything they need—telephony, real‑time streaming, deterministic fallbacks, HIPAA/SOC2 compliance, and an AI testing suite—to launch production‑grade voice agents fast. In just 18 months, more than 150,000 developers have signed up, with over 1,000 new developers joining every day. Our mission is to make voice humanity’s default interface again by capturing nuance, emotion, and context that text alone misses.
We're creating the shift to voice as humanity's default interface. Why voice? Because voice captures the nuance, the emotion, and the humanity of interactions in ways text alone can't: voice makes technology human again. We're building the platform for the future of voice technology. Our market edge is extensible, reliable infrastructure designed for the full complexity of voice interactions. 18 months, 150k developers, adding 1000 every day. Give it a try here Forward Deployed Engineers are the bridge between sales and our product by ensuring that customers are able to deploy assistants quickly and without friction. This role will require you to solve technical issues that arise during any phase of the customer journey and act as a champion of Vapi within the organization to identify what other use cases we can solve. • Act as the technical account owner for an enterprise customer relationship once a new deal closes - you will act be the primary PM + engineer both for their team and ours to drive project progress during the pilot period Act as the technical account owner for an enterprise customer relationship once a new deal closes - you will act be the primary PM + engineer both for their team and ours to drive project progress during the pilot period • Work hand-in-hand with the engineers involved in the project to ensure their technical asks are delivered Work hand-in-hand with the engineers involved in the project to ensure their technical asks are delivered • Be involved in forming the technical scope of work necessary for a successful integration of Vapi within an enterprise - determine which asks are hard requirements vs what can be done with existing functionality Be involved in forming the technical scope of work necessary for a successful integration of Vapi within an enterprise - determine which asks are hard requirements vs what can be done with existing functionality • Facilitate communications with key project stakeholders including engineers and VPs to ensure pilot success Facilitate communications with key project stakeholders including engineers and VPs to ensure pilot success • Experience with Typescript + Node or similar backend framework, prompt engineering. using LLM agents, and ideally building Vapi assistants Experience with Typescript + Node or similar backend framework, prompt engineering. using LLM agents, and ideally building Vapi assistants
We’re creating the shift to voice as humanity’s default interface. Why voice? Because it captures nuance, emotion, and the full spectrum of human interaction in ways text alone can’t. Voice makes technology human again.
We're creating the shift to voice as humanity's default interface. Why voice? Because voice captures the nuance, the emotion, and the humanity of interactions in ways text alone can't: voice makes technology human again. We're building the platform for the future of voice technology. Our market edge is extensible, reliable infrastructure designed for the full complexity of voice interactions. 18 months, 150k developers, adding 1000 every day. Give it a try here We are looking for a Growth Engineer to boost our platform’s adoption. You’ll use engineering skills and a growth focus to create strategies and set up systems for user acquisition, engagement, and retention in our developer community. Working with product, engineering, and marketing, you’ll build tools and optimize systems for scalable growth.