1+ year in a customer-facing role: Retail, Hospitality, or other • 1+ year of Inside Sales or Call Center experience • 1+ year in a Demand Generation or Marketing Function • Previous Mid-Market BDR/Sales experience is a bonus!
Strategic Vision: Ability to design and execute HR strategies that align with global corporate objectives while addressing the unique needs of the Italian market and the broader EMEA region.
Develop Enablement Strategies: Define and implement enablement strategies that align with the overall goals of the revenue organization.
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1+ year in a customer-facing role: Retail, Hospitality, or other • 1+ year of Inside Sales or Call Center experience • 1+ year in a Demand Generation or Marketing Function • Previous Mid-Market BDR/Sales experience is a bonus!
Serve as the Primary Contact: Act as the main advocate for Docebo customers, ensuring their goals and challenges are addressed with effective solutions.
Bonus points for: • Experience with enterprise sales cycles and complex buying committees • Background with learning technology, HR tech, or adjacent industries • Track record with account-based marketing and intent data platforms
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Team Leadership: Directly manage, coach, and develop a global team of Renewal Managers, ensuring alignment with Docebo’s revenue goals and customer-centric values.
Revenue Systems & Technology: Own the Revenue Operations tech stack, including CRM (Salesforce), marketing automation, and customer success platforms. • Design and implement scalable systems, tools, and processes that support the sales cycle, customer journey, and revenue growth objectives. • Ensure rigorous data integrity and governance across revenue systems, enabling accurate, scalable reporting. • Direct the Salesforce administration team, ensuring the platform is optimized to support sales and marketing activities. • Oversee the customer lifecycle strategy, ensuring a seamless journey from acquisition to retention and expansion. • Provide oversight for the BD and Marketing Ops function to support Top of the Funnel activities and improve customer acquisition efficiency. • Cross-Functional Collaboration & Team Development • Provide oversight of the strategy & centre of excellence function to drive best practices, process improvements, and scalable solutions. • Partner with finance leadership to support budgeting, revenue forecasting, and long-term planning. • Manage the pre-sales function to support sales teams in delivering effective solutions and driving customer acquisition. • Develop training programs and resources that empower teams to utilize tools and data effectively to improve performance. • Establish clear KPIs and performance metrics to measure team success and ensure alignment with company-wide revenue goals. • The Vice President of Revenue Operations must be a strategic, data-driven leader with a deep understanding of sales processes, marketing strategies, and customer success frameworks. Success in this role requires strong leadership skills, excellent cross-functional collaboration abilities, and expertise in leveraging data to guide decision-making. The ideal candidate will have a proven track record of building scalable processes, mentoring high-performing teams, and driving sustained revenue growth. Experience with sales and marketing technology platforms, along with strong analytical and strategic planning capabilities, is essential. • 10+ years of experience in revenue operations, sales operations, or related roles, with at least 5 years in a senior leadership position. • Bachelor’s degree in Business, Finance, or a related field; an MBA or advanced degree is preferred. • Proven experience in leading high-performing teams and aligning revenue-generating departments. • Strong background in CRM platforms, data analytics tools, and revenue forecasting models. • Demonstrated success in improving sales productivity, enhancing marketing performance, and supporting customer success initiatives. • Experience overseeing strategy & centre of excellence, pre-sales, customer lifecycle, sales compensation, and Salesforce administration. • Excellent communication, leadership, and interpersonal skills, with the ability to influence key stakeholders and drive cross-functional collaboration.
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1+ year in a customer-facing role: Retail, Hospitality, or other • 1+ year of Inside Sales or Call Center experience • 1+ year in a Demand Generation or Marketing Function • Previous Mid-Market BDR/Sales experience is a bonus!
Prospect-branded demos: build customized demo environments that reflect the brand, tone, and aesthetic of each prospect to enhance the relevance and impact of sales conversations.
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Risk Management: Detect early signals of at-risk renewals (12-18 months before renewal date) and design playbooks for CSMs to address them
1+ year in a customer-facing role: Retail, Hospitality, or other • 1+ year of Inside Sales or Call Center experience • 1+ year in a Demand Generation or Marketing Function • Previous Mid-Market BDR/Sales experience is a bonus!
Be accountable for revenue: report on ARR, pipeline, and deal acceleration, not leads. • Collaborate with the sales team to understand our ICP and develop marketing campaigns that effectively communicate to this audience. • Collaborate with the product marketing team to align marketing messaging with product features and benefits. • Leverage marketing automation tools and collaborate with the broader team on lead nurture. • You have experience in enterprise growth marketing or a similar role, preferably in a B2B tech company. (1+ years in B2B, 3+ years in marketing). • You’re up to speed on modern demand generation and new tools. • You have a strong understanding of enterprise sales cycles, buyer journeys, and account-based marketing strategies. • Experience running multi-channel campaigns, from concept to delivery. • Top notch analytical skills with the ability to interpret data, identify trends, and make data-driven marketing decisions. • Proficiency in Salesforce (bonus points if you’ve used DemandBase and Sendoso or similar tools). • Strong project management skills with the ability to manage multiple initiatives and meet deadlines. • You know it’s a team effort, so you have a collaborative mindset with the ability to work effectively in cross-functional teams. • You are an innovative thinker who consistently brings forward new growth ideas, along with a clear framework for measuring success.
Leadership Experience: 2+ years of experience leading remote teams in a customer or technical support setting, with a proven ability to thrive in fast-paced environments.
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WordPress Development & Customization: Develop, customize, and maintain WordPress websites using Gutenberg, Advanced Custom Fields (ACF), and other modern tools to build dynamic, high-performance, and user-friendly sites.
1+ year in a customer-facing role: Retail, Hospitality, or other • 1+ year of Inside Sales or Call Center experience • 1+ year in a Demand Generation or Marketing Function • Previous Enterprise BDR/Sales experience is a bonus!
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Contribute to visual brand design system: Work closely with the Senior Creative Director to evolve core visual elements, such as logos, color palettes, typography, and imagery styles to stay relevant and align with market trends and business growth.
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Team Leadership: Directly manage, coach, and develop a global team of Renewal Managers, ensuring alignment with Docebo’s revenue goals and customer-centric values.
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Target Enterprise Accounts: Drive the acquisition of new business by targeting large enterprise customers, identifying opportunities for growth, and building relationships with key decision-makers.
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Sell and Manage Relationships: Sell into and manage relationships with enterprise-level prospects.
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Strategic Partner Planning: Develop and implement a strategic partner plan for the EMEA region that aligns with Docebo’s overall business goals and regional sales targets. Tailor the strategy to account for EMEA market dynamics and the diversity of cultures and economies across the region.
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1+ year in a customer-facing role: Retail, Hospitality, or other • 1+ year of Inside Sales or Call Center experience • 1+ year in a Demand Generation or Marketing Function • Previous Mid-Market BDR/Sales experience is a bonus!
Support annual revenue planning process: collaborate stakeholders in the field to ensure AE & AM goals and targets are set with input from the field and aligned to the overall company goals • Provide insights to help shape the strategic direction of the AE & AM functions at Docebo • Analyze existing business processes and identify areas for improvement in terms of efficiency, cost-effectiveness, and scalability • Collaborate with members of Rev Strategy and Ops team to implement process improvements related to AE & AM engine including but not limited to sales stages, handoffs, account assignments, and account replenishment. • Own process documentation and governance • Assist in the Rules of Engagement management including user adherence • Act as project manager on major process optimization initiatives, managing change and ensuring adoption • Track progress of projects, identifying key risks and mitigation plans • Manage communications for Revenue Operations projects related to the AE & AM function • Draft and socialize enablement plans in partnership with Revenue Enablement function • Work with Corporate Strategy and Business Intelligence teams to build reporting required to run the business and make key operational decisions and recommendations • Build a reporting dashboard on AE & AM productivity, key sales metrics for operational management of the business (CRMA)
Global GTM Strategy & Execution: Help lead the company’s go-to-market planning and execution across five different regions for new products, feature launches, and platform enhancements
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1+ year in a customer-facing role: Retail, Hospitality, or other • 1+ year of Inside Sales or Call Center experience • 1+ year in a Demand Generation or Marketing Function • Previous Enterprise BDR/Sales experience is a bonus!
No description available
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1+ year in a customer-facing role: Retail, Hospitality, or other • 1+ year of Inside Sales or Call Center experience • 1+ year in a Demand Generation or Marketing Function • Previous Enterprise BDR/Sales experience is a bonus!
No description available
Serve as the Primary Contact: Act as the main advocate for Docebo customers, ensuring their goals and challenges are addressed with effective solutions.
No description available
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