The Opportunity As a Sales Development Representative, your role is to lay the foundation for Otter Sales by engaging with prospects and customers, helping them understand the value of Otter, and moving them forward in the sales process. As Otter's first point of contact, you play a key role in building the Otter brand, creating a great first impression, and building momentum for not only the sales team, but the company as a whole. We’re in the early days of building a world-class sales organization, and the road ahead is going to be very exciting. As part of this role, you will be tasked with engaging inbound leads, while also leveraging outbound prospecting to develop relationships with champions, influencers, and decision makers with our target accounts. You will partner closely with the Marketing, Operations, and with Account Executives to form a seamless GTM approach. We strongly believe in the overall growth and continued development of each new hire. In joining the Sales Development team at Otter, you join a community that believes in development and promotion from within. We're looking for people who are excited to work in a fast moving company, make an impact, and rapidly develop their career in sales. Your impact Play a pivotal role in attracting new customers and providing a great experience for Otter’s prospective customers Identify prospective customers, engage them, and schedule qualified meetings that assess mutual fit Work closely with Account Executives to drive and close deals Partner with our rapidly growing Sales team to refine messaging and positioning to best support our sales process Maintain an up-to-date knowledge of our product and its value to customers Accurately enter, update, and maintain daily activity and prospect information in Salesforce Analyze sales data and recommend new outreach strategies We're looking for someone who 1+ years of work experience (Sales and/or SaaS experience is a plus) Highly motivated and self-driven with comfort in a quota-carrying environment A strong interest in growing into a career in Software Sales (SaaS) Excellent written and verbal communication skills Experience with following defined processes using CRM (Salesforce a plus) You have a go-getter attitude and are hungry for success You can multitask in a fast-paced environment, have the ability to think on your feet to unexpected questions, speak with confidence and clarity, and work as an individual as well as on a team A commitment to learning, being adaptable, and having a great attitude You are collaborative and coachable Strong organization and time management About Otter.ai With over 1B meetings transcribed, Otter.ai is the world’s leading tool for meeting transcription, summarization, and collaboration. Using artificial intelligence, Otter generates real-time automated meeting notes, summaries, and other insights from in-person and virtual meetings - turning meetings into accessible, collaborative, and actionable data that can be shared across teams and organizations. The company is backed by early investors in Google, DeepMind, Zoom, and Tesla. Otter.ai is an equal opportunity employer. We proudly celebrate diversity and are dedicated to inclusivity.*Otter.ai does not accept unsolicited resumes from 3rd party recruitment agencies without a written agreement in place for permanent placements. Any resume or other candidate information submitted outside of established candidate submission guidelines (including through our website or via email to any Otter.ai employee) and without a written agreement otherwise will be deemed to be our sole property, and no fee will be paid should we hire the candidate
If you are a Research Engineer with expertise in model optimization and integration into production environments, and a passion for applying state-of-the-art AI innovations to make conversations more valuable, look no further!As a Research Engineer on our Platform team, you'll advance the frontier of AI by maximizing efficiency and performance to achieve feats previously thought impossible. You’ll do so by optimizing and deploying machine learning models for real-time applications. Join us alongside a cohort of industry-leading scientists, ML engineers, and production engineers as we grow Otter’s AI-powered collaboration platform that’s transcribed over 1B meetings. Together, we strive to elevate the value of conversations through innovative solutions.
The Opportunity We are looking for a talented Security Engineer with deep systems expertise to join our team. You will play a pivotal role in designing, building, and operating large-scale systems that ensure reliable, rapid deployment, robust monitoring, and resilient operations.
The Opportunity Do you want to develop cutting edge AI technology to help people get unparalleled value from meetings and conversations? Do you want to contribute fundamental research to product development and drive the industry forward? Come join our core AI team responsible for speech science and work alongside industry-veteran scientists and engineers. With your subject matter expertise in deep learning and speech processing you’ll have a high impact on our product and mission to make conversations more valuable. We are looking for people with ASR/TTS/Speech-to-Speech experience. Your Impact Design and develop algorithms for accurate and efficient speech-to-text and text-to-speech Train, evaluate, and optimize speech models for various factors including accuracy, latency, and resource utilization Preprocess and curate large speech datasets for training models Stay updated on the latest advancements in speech science and related technologies with opportunities to attend conferences Collaborate with backend team to deploy new models to production We're looking for someone who Strong programming skills with working knowledge of Python & C++ Comfort working in a Linux command-line environment Has deep experience in Automatic Speech Recognition, Text to Speech, and Speech-to-Speech Team player with good communication skills (oral and written) Masters degree + 3 years of industry experience or Ph.D. degree in computer science, machine learning, speech/language processing or related field
The Opportunity Do you want to develop cutting edge AI technology to help people get unparalleled value from meetings and conversations? Do you want to contribute fundamental research to product development and drive the industry forward? Come join our core AI team responsible for ASR/NLP and work alongside industry-veteran scientists and engineers. With your subject matter expertise in NLP you’ll have a high impact on our product and mission to make conversations more valuable. Your Impact Leverage NLP subject matter expertise to design, implement, experiment with neural net architectures, optimization schemes, training pipelines, data acquisition methods Take ownership of Otter’s product quality/utility as it relates to the summarization and chat feature capabilities. Shape the future of the company by setting the research agenda to developing new undiscovered capabilities Explore methods to leverage large-scale real-world conversational data to develop new capabilities such as multi-modal LLMs Collaborate with Machine Learning Engineers and Scientists to evaluate model performance, analyze issues and design mitigations. We're looking for someone who 10+ years industry experience with large scale data processing and infrastructure, model training and model serving for NLP solutions and algorithms including transformer models and reinforcement learning Masters or Ph.D. degree in computer science, machine learning, speech/language processing or related field Hands-on experience developing, training and deploying large language models (LLMs) such as Llama2, and other transformer-based models for tasks including text generation, summarization, and classification Experience working on deep learning frameworks such as PyTorch or JAX for implementing and optimizing deep learning algorithms Experience with implementation of algorithms and infrastructures using programming languages such as Python, C++ Comfort working in a Linux command-line environment
We're looking for a Director of Product Management to lead enterprise product strategy at Otter.ai and drive growth in our enterprise customer base. As a fast-growing AI company with over 20 million users, you'll shape the future of AI-powered tools that help businesses boost productivity and streamline collaboration. If you're passionate about building innovative, high-impact solutions that drive real business transformation, we want to hear from you!
The Opportunity We are seeking a talented Engineer with extensive system knowledge who wants to be part of a team to build and operate large-scale systems that enables reliable and rapid deployment with effective monitoring and resilient operations. Your Impact Automation! Capability! Performance! Scale! Have a strong influence in defining our engineering best practices and deployment process Help automate the continuous integration and testing processes to enable and scale Manage and maintain infrastructure Own, design and implement monitoring systems such as Prometheus and Grafana Optimize Linux systems for performance, reliability, and security Own configuration management process(es) and build product features as appropriate Investigate and dig into data to find the root of a problem and strategize with our engineers on solutions Participate in on-call rotation We're looking for someone who You have 5+ years experience in SRE, Production Engineering and/or DevOps Expert level experience architecting, developing, and troubleshooting large scale systems Advanced level proficiency with one or more programming languages (i.e. Python, Golang) Deep experience with data structures and Linux systems internals (e.g., filesystems, system calls) and administration Extensive experience with CI/CD pipelines and infrastructure as code (i.e. Terraform, Ansible) You have a strong familiarity with AWS services (i.e. ECS, S3, ALB, VPC) You have knowledge in containers and orchestration using Kubernetes Experience building production quality cloud infrastructure that enables reliable and rapid deployment of large-scale systems with effective monitoring and resilient operations You thrive working in a fast paced, startup environment You have a proven track record taking on projects from inception to launch Bachelor's in Computer Science or Electrical Engineering (MS preferred) About Otter.ai
The Opportunity Our growing company is actively seeking a highly-skilled Large Language Model (LLM) Engineer to join our team. This role will have you directly involved in the design and development of state-of-the-art LLM-based algorithms and systems that power our conversational AI applications. If you possess a passion for pushing the boundaries of LLM technologies and have relevant LLM experience, we would love to connect. Your Impact Spearhead the design, development and optimization of robust, scalable systems and infrastructure for deploying pioneering algorithms and systems based on large language models. Conduct research and rapidly prototype neural network architectures, training pipelines, inference servers, etc., ensuring we continually stay a step ahead in serving production workloads. Benchmark and profile diverse software/hardware configurations, striving for optimal model performance. Drive implementation of model optimizations for a more scalable and cost effective LLM system. Collaborate closely with our team of research engineers to streamline the transition of machine learning models and algorithms into production. Monitor and incessantly enhance system efficiency, latency, throughput and more. We're looking for someone who A Masters Degree in Computer Science or a related technical discipline, PhD is a plus. 5+ years of demonstrated experience in the construction and optimization of AI/NLP infrastructure and pipelines. Proficiency in Python and experience with frameworks like PyTorch/TensorFlow. Experience working with existing large language models is highly desirable. Superior system design and analytical abilities, with an eye for problem-solving. Demonstrated capacity to deliver in a high-velocity, dynamic environment.
Do you want to develop cutting edge AI technology to help people get unparalleled value from meetings and conversations? Do you want to contribute fundamental research to product development and drive the industry forward? Come join our core AI team responsible for speech science and work alongside industry-veteran scientists and engineers. With your subject matter expertise in deep learning and speech processing you’ll have a high impact on our product and mission to make conversations more valuable. We are looking for people with ASR/TTS/Speech-to-Speech experience.
If you are a Research Engineer with expertise in model optimization and integration into production environments, and a passion for applying state-of-the-art AI innovations to make conversations more valuable, look no further!As a Research Engineer on our Platform team, you'll advance the frontier of AI by maximizing efficiency and performance to achieve feats previously thought impossible. You’ll do so by optimizing and deploying machine learning models for real-time applications. Join us alongside a cohort of industry-leading scientists, ML engineers, and production engineers as we grow Otter’s AI-powered collaboration platform that’s transcribed over 1B meetings. Together, we strive to elevate the value of conversations through innovative solutions.
The OpportunityIf you are a Research Engineer with expertise in speaker identification models and diarization, and a passion for applying state-of-the-art AI innovations to make conversations more valuable, look no further!As a Research Engineer on our AI Platform team, you’ll solve challenging technical problems in processing collaborative voice conversations. Join us alongside a cohort of industry leaders in engineering and product to devise and deploy new algorithms for speech recognition, speaker diarization, and recognition.Your impact
The Opportunity Do you want to develop cutting edge AI technology to help people get unparalleled value from meetings and conversations? Do you want to contribute fundamental research to product development and drive the industry forward? Come join our core AI team responsible for ASR/NLP and work alongside industry-veteran scientists and engineers. With your subject matter expertise in NLP you’ll have a high impact on our product and mission to make conversations more valuable. Your Impact Leverage NLP subject matter expertise to design, implement, experiment with neural net architectures, optimization schemes, training pipelines, data acquisition methods Take ownership of Otter’s product quality/utility as it relates to the summarization and chat feature capabilities. Shape the future of the company by setting the research agenda to developing new undiscovered capabilities Explore methods to leverage large-scale real-world conversational data to develop new capabilities such as multi-modal LLMs Collaborate with Machine Learning Engineers and Scientists to evaluate model performance, analyze issues and design mitigations. We're looking for someone who Experience with large scale data processing and infrastructure, model training and model serving for NLP solutions and algorithms including transformer models and reinforcement learning Experience developing, training and deploying large language models (LLMs) such as Llama2, and other transformer-based models for tasks including text generation, summarization, and classification Experience working on deep learning frameworks such as PyTorch or JAX for implementing and optimizing deep learning algorithms Experience with implementation of algorithms and infrastructures using programming languages such as Python, C++ Comfort working in a Linux command-line environment Masters degree + 3 years of industry experience or Ph.D. degree in computer science, machine learning, speech/language processing or related field
The Opportunity We're excited to welcome a talented and passionate Search Engineer to join our highly skilled team. The ideal candidate will hold a comprehension of Search and Recommendation algorithms and infrastructure, including retrieval augmented generation (RAG), semantic search using embeddings, text indexing and retrieval, query understanding, various ranking algorithms etc.. In your crucial role, you'll be responsible for managing every aspect of our sophisticated enterprise search system, spearheading the design, development, and optimization of search system accuracy and performance. Your Impact Design, develop, and oversee our enterprise search infrastructure, employing a mix of vector databases, full-text search engine, and relational database techniques. Understand the user's information needs by developing deep learning-based NLP algorithms to analyze, reformulate and suggest search queries effectively. Design, implement, and deploy various ranking algorithms to deliver the most relevant results with the best user experience. Evaluate and optimize algorithm accuracy by focusing on key metrics.. Constantly track and analyze end-to-end system performance, leading improvement initiatives as required. Stay informed about the latest industry developments and emerging technologies, aligning our search system with, or advancing it beyond, the industry benchmarks. We're looking for someone who Masters degree + 3 years of industry experience or Ph.D. degree in computer science or related field Knowledge of search, recommendation or question answering systems. Knowledge of relevance measurement, tuning, and modeling. Expertise in Python and/or C++ is essential. Problem-solving capabilities coupled with meticulous attention to detail. Outstanding communication skills to explain complex concepts convincingly to non-technical team members. Abilities to contribute individually while functioning effectively as part of a team. Familiarity with embedding-based search systems will be considered a major advantage. Engineering experience with large language models and RAG systems is a plus.
The Opportunity Do you want to develop cutting edge AI technology to help people get unparalleled value from meetings and conversations? Do you want to contribute fundamental research to product development and drive the industry forward? Come join our core AI team responsible for ASR/NLP and work alongside industry-veteran scientists and engineers. With your subject matter expertise in NLP you’ll have a high impact on our product and mission to make conversations more valuable. Your Impact Leverage NLP subject matter expertise to design, implement, experiment with neural net architectures, optimization schemes, training pipelines, data acquisition methods Take ownership of Otter’s product quality/utility as it relates to the summarization and chat feature capabilities. Shape the future of the company by setting the research agenda to developing new undiscovered capabilities Explore methods to leverage large-scale real-world conversational data to develop new capabilities such as multi-modal LLMs Collaborate with Machine Learning Engineers and Scientists to evaluate model performance, analyze issues and design mitigations. We're looking for someone who 10+ years industry experience with large scale data processing and infrastructure, model training and model serving for NLP solutions and algorithms including transformer models and reinforcement learning Masters or Ph.D. degree in computer science, machine learning, speech/language processing or related field Hands-on experience developing, training and deploying large language models (LLMs) such as Llama2, and other transformer-based models for tasks including text generation, summarization, and classification Experience working on deep learning frameworks such as PyTorch or JAX for implementing and optimizing deep learning algorithms Experience with implementation of algorithms and infrastructures using programming languages such as Python, C++ Comfort working in a Linux command-line environment
The Opportunity Our growing company is actively seeking a highly-skilled Large Language Model (LLM) Engineer to join our team. This role will have you directly involved in the design and development of state-of-the-art LLM-based algorithms and systems that power our conversational AI applications. If you possess a passion for pushing the boundaries of LLM technologies and have relevant LLM experience, we would love to connect. Your Impact Spearhead the design, development and optimization of robust, scalable systems and infrastructure for deploying pioneering algorithms and systems based on large language models. Conduct research and rapidly prototype neural network architectures, training pipelines, inference servers, etc., ensuring we continually stay a step ahead in serving production workloads. Benchmark and profile diverse software/hardware configurations, striving for optimal model performance. Drive implementation of model optimizations for a more scalable and cost effective LLM system. Collaborate closely with our team of research engineers to streamline the transition of machine learning models and algorithms into production. Monitor and incessantly enhance system efficiency, latency, throughput and more. We're looking for someone who Masters degree + 3 years of industry experience or Ph.D. degree in computer science or related field Experience in the construction and optimization of AI/NLP infrastructure and pipelines. Proficiency in Python and experience with frameworks like PyTorch/TensorFlow. Experience working with existing large language models is highly desirable. Superior system design and analytical abilities, with an eye for problem-solving. Demonstrated capacity to deliver in a high-velocity, dynamic environment.
The Opportunity Are you ready to be part of a high-growth journey with a team that’s transforming the way people work? Otter.ai is looking for a driven Account Executive to join our expanding Sales team! In this role, you’ll be instrumental in powering our revenue engine—bringing energy, innovation, and strategy to help scale our business and deliver maximum value to our customers. You’ll partner closely with a passionate team to help small-to-midsize businesses (SMBs) and Mid-Market customers unlock the full potential of Otter. This is an exciting opportunity to join a company where sales and product work hand-in-hand, and where your contributions directly influence our success.
The Opportunity We're excited to welcome a talented and passionate Senior Search Engineer to join our highly skilled team. The ideal candidate will hold a deep comprehension of Search and Recommendation algorithms and infrastructure, including retrieval augmented generation (RAG), semantic search using embeddings, text indexing and retrieval, query understanding, various ranking algorithms etc.. In your crucial role, you'll be responsible for managing every aspect of our sophisticated enterprise search system, spearheading the design, development, and optimization of search system accuracy and performance. Your Impact Design, develop, and oversee our enterprise search infrastructure, employing a mix of vector databases, full-text search engine, and relational database techniques. Understand the user's information needs by developing deep learning-based NLP algorithms to analyze, reformulate and suggest search queries effectively. Design, implement, and deploy various ranking algorithms to deliver the most relevant results with the best user experience. Evaluate and optimize algorithm accuracy by focusing on key metrics.. Constantly track and analyze end-to-end system performance, leading improvement initiatives as required. Stay informed about the latest industry developments and emerging technologies, aligning our search system with, or advancing it beyond, the industry benchmarks. We're looking for someone who Holds a Masters degree in Computer Science, or a relevant field, PhD a plus. 5+ years of experience in search, recommendation or question answering systems. In-depth knowledge of relevance measurement, tuning, and modeling. Expertise in Python and/or C++ is essential. Exceptional problem-solving capabilities coupled with meticulous attention to detail. Outstanding communication skills to explain complex concepts convincingly to non-technical team members. Abilities to contribute individually while functioning effectively as part of a team. Familiarity with embedding-based search systems will be considered a major advantage. Engineering experience with large language models and RAG systems is a plus.
We are looking for a seasoned Engineering Director to spearhead a dynamic team of Engineering Managers and Software Engineers. The ideal candidate will have a proven track record of driving successful software development initiatives, cultivating a culture of innovation and collaboration, and delivering high-quality products on time. This role demands a strategic thinker with strong leadership abilities who can inspire continuous improvement and mentor team members to reach their full potential.
We are seeking a Software Engineer, Backend (Product) to join our dynamic team. This role involves supporting the development, deployment, and management of our web services and related infrastructure. As a member of our talented Engineering team, you will work collaboratively across functions to devise solutions and deploy systems that meet the needs of end-user professionals and enterprise clients across various verticals.
We are seeking a Software Engineer, Backend (Infrastructure) to join our dynamic team. This role involves supporting the development, deployment, and management of our web services and related infrastructure. As a member of our talented Engineering team, you will work collaboratively across functions to devise solutions and deploy systems that meet the needs of end-user professionals and enterprise clients across various verticals.
We are seeking a highly motivated and results-oriented Sales Manager to lead and mentor a team of talented sales professionals. The ideal candidate will have a proven track record of success in exceeding sales targets, developing high-performing teams, and fostering a positive and collaborative sales environment. This role requires a hands-on approach with a strong emphasis on coaching, mentoring, and providing ongoing support to the sales team.
Are you an experienced MLOps Engineer passionate about building robust, scalable, and efficient machine learning infrastructure? Do you thrive in a fast-paced AI research environment, empowering the team by building and maintaining infrastructure for both cutting-edge model training and production deployment? If so, this role is for you!
Are you passionate about crafting products that users and team members love to engage with? We're seeking an individual who is enthusiastic about the power of voice and eager to redefine communication, collaboration, and idea sharing with our AI-powered collaborative note-taking app. As our core product gains rapid adoption, this role will play a pivotal part in enhancing how people and teams communicate. The ideal candidate thrives in a fast-paced, collaborative, and agile startup environment and is committed to delivering high-quality product experiences.
We are looking for an experienced software engineer to join a team that empowers you to grow, be your authentic self, and do your best work every day. We built an Otter Pilot platform to simplify note taking, save time, improve productivity, accessibility, and collaborate easily. If this is a product that resonates with you, then let's chat. We need your help building Otter Pilot 2.0 leveraging your experience in backend infrastructure, system integration, and hopefully Machine Learning experience. No idea is too big or too small to matter, our reputation is based on innovation and trust, and that begins with an open, collaborative work environment where every voice is heard.
The Opportunity We are seeking an experienced Cloud Security Engineer to join our team. The successful candidate will be responsible for designing, implementing, and maintaining the security of our cloud infrastructure and applications. This includes ensuring compliance with regulatory requirements, identifying and mitigating security risks, and collaborating with DevOps teams to ensure secure cloud deployments. Your Impact Design and implement secure cloud architectures and configurations Conduct cloud security assessments and risk analyses Implement and manage cloud security controls, such as firewalls, access controls, and encryption technologies Monitor cloud security logs and investigate security alerts Respond to security incidents and develop incident response plans Ensure cloud compliance with regulatory requirements, such as HIPAA, PCI-DSS, and GDPR Collaborate with DevOps teams to ensure secure cloud deployments Develop and deliver security awareness training programs Stay up-to-date with emerging cloud security threats and technologies We're looking for someone who 4+ years of experience in cloud security engineering Strong knowledge of cloud security architectures, controls, and compliance requirements Expertise in the security of public cloud platforms (e.g. AWS, Microsoft Azure), especially securing multi-cloud networks and infrastructure, and designing cloud agnostic systems. Understand container security, network security, and cloud security services Experience building cloud security infrastructure (e.g. logging, monitoring vuln management, DLP) Strong understanding of security frameworks, such as NIST and ISO 27001 Excellent problem-solving and analytical skills Strong communication and collaboration skills Bachelor's degree in Computer Science, Cybersecurity, or related field
We are looking for an experienced software engineer to join a team that empowers you to grow, be your authentic self, and do your best work every day. We built an Otter Pilot platform to simplify note taking, save time, improve productivity, accessibility, and collaborate easily. If this is a product that resonates with you, then let's chat. We need your help building Otter Pilot 2.0 leveraging your experience in backend infrastructure, system integration, and hopefully Machine Learning experience. No idea is too big or too small to matter, our reputation is based on innovation and trust, and that begins with an open, collaborative work environment where every voice is heard.
Are you passionate about crafting products that users and team members love to engage with? We're seeking an individual who is enthusiastic about the power of voice and eager to redefine communication, collaboration, and idea sharing with our AI-powered collaborative note-taking app. As our core product gains rapid adoption, this role will play a pivotal part in enhancing how people and teams communicate. The ideal candidate thrives in a fast-paced, collaborative, and agile startup environment and is committed to delivering high-quality product experiences.
Are you an experienced Senior Software Engineer, Backend (Infrastructure) looking to make a significant impact? We're seeking a talented individual to lead the development, deployment, and management of our web services and infrastructure. As a member of our engineering team, you'll collaborate with colleagues in technology, product management, and beyond, contributing to innovative solutions that serve the needs of end-user professionals and enterprise clients across various verticals.
Are you an experienced Staff Software Engineer, Backend (Infrastructure) looking to make a significant impact? We're seeking a talented individual to lead the development, deployment, and management of our web services and infrastructure. As a member of our engineering team, you'll collaborate with colleagues in technology, product management, and beyond, contributing to innovative solutions that serve the needs of end-user professionals and enterprise clients across various verticals.
We are seeking a highly skilled and experienced Staff iOS Engineer to lead the development and ongoing enhancement of our consumer mobile app on the iOS platform. In this role, you will take on significant technical ownership and leadership responsibilities, collaborating with a dynamic engineering team and cross-functional partners, including AI experts and product managers. You will design, build, and scale innovative solutions that deliver value to both end users and enterprise clients across a variety of industries.
Are you an experienced Staff Software Engineer, Backend (Product) looking to make a significant impact? We're seeking a talented individual to lead the development, deployment, and management of our web services and infrastructure. As a member of our engineering team, you'll collaborate with colleagues in technology, product management, and beyond, contributing to innovative solutions that serve the needs of end-user professionals and enterprise clients across various verticals.
Are you passionate about crafting products that users and team members love to engage with? We're seeking an individual who is enthusiastic about the power of voice and eager to redefine communication, collaboration, and idea sharing with our AI-powered collaborative note-taking app. As our core product gains rapid adoption, this role will play a pivotal part in enhancing how people and teams communicate. The ideal candidate thrives in a fast-paced, collaborative, and agile startup environment and is committed to delivering high-quality product experiences.
Are you an experienced Senior Software Engineer, Backend (Product) looking to make a significant impact? We're seeking a talented individual to lead the development, deployment, and management of our web services and infrastructure. As a member of our engineering team, you'll collaborate with colleagues in technology, product management, and beyond, contributing to innovative solutions that serve the needs of end-user professionals and enterprise clients across various verticals.