Certifications: CCNP/CCIE, PCNSE, NSE4/NSE5, F5-CTS, or equivalent. • Public cloud certifications (e.g., Azure Network Engineer, AWS Advanced Networking). • Experience with Infrastructure as Code (IaC) for network automation (e.g., Terraform, Ansible). • Familiarity with Zero Trust Architecture and SASE frameworks. • Exposure to DevSecOps tools and security automation practices. • ITIL Foundation certification
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Hands-on experience with: • Qualys for vulnerability management • CyberArk PAM for privileged access • Trellix/McAfee ENS/ePO for endpoint protection • KMS (Key Management Services) for encryption and key lifecycle • Good understanding of IT security principles, compliance frameworks (ISO 27001, NIST), and hardening best practices. • Experience working with infrastructure teams (network, storage, virtualization, cloud) to ensure security control implementation and compliance. • Familiarity with identity and access control systems such as Active Directory, DNS, and Windows Certificate Services. • Strong analytical, communication, and documentation skills. • Familiarity with ITIL practices (especially incident and change management). • Security certifications such as Security+, CEH, CyberArk Certified Trustee/Defender, or Qualys Certified Specialist • Experience with log analysis and SIEM tools (e.g., Elastic Stack, Aria Operations for Logs) • Exposure to infrastructure security in VMware, Kubernetes, or OpenStack environments • Familiarity with scripting or automation for reporting and remediation (PowerShell, Python, or Bash) • ITIL Foundation certification
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Knowledge Management: Create/update runbooks as needed / Entitlements
Leads Level 4 operational coverage: Resolving pipeline issues / Proactive monitoring for sensitive batches / RCA and retrospection of issues and documenting defects. • Design, build, test and deploy fixes to non-production environment for Customer testing. Work with Customer to deploy fixes on production upon receiving Customer acceptance of fix. • Cost / Performance optimization and Audit / Security including any associated infrastructure changes • Troubleshooting incident/problem, includes collecting logs, cross-checking against known issues, investigate common root causes (for example failed batches, infra related items such as connectivity to source, network issues etc.)
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Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.
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Disover your inner Racker: Racker Life Information on benefits offered is here.
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Disover your inner Racker: Racker Life Information on benefits offered is here.
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Programming languages: Python and/or Scala (required)
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Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.
Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.
Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.
Experience working with at least one of the following languages: C#, Json, Python • Experience with GIT, VSTS and Terraform • Experience on KQL for Alert Creation and modifications • Proficient leveraging CI/CD tools to automate testing and deployment • Experience in the Azure services & APIs. • Strong Windows skills • Knowledge of databases (SQL Server and MySQL) • Working knowledge of Backup and Recovery methodology and implementations • Knowledge of supported network appliances and related solutions in Azure is preferred. F5, Cisco, Palo Alto etc. • Knowledge of Azure federation services is preferred. • Good knowledge of application development using Agile, and DevOps best practices • Excellent written and verbal communication skills with ability to communicate both technical issues to nontechnical and technical audiences • Effective with time management and expected deliverables • An ability to multi-task and work on multiple concurrent projects • Must have Azure 900 & 104 Certifications • Should be ready work in 24x7 environment, in all available shifts
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Oversee the production of high-quality content across formats: email, video, PowerPoint, infographics, and digital media. • Direct the scripting, filming, editing, and publishing of video content for internal and external audiences. • Ensure all content is visually compelling, brand-aligned, and tailored to the intended audience. • Develop storytelling assets that showcase employee experiences, company culture, and career growth opportunities. • Manage internal communication platforms such as SharePoint intranet, Viva Engage, Microsoft Teams, and Poppulo. • Collaborate with IT to enhance digital communication tools and ensure seamless user experiences. • Lead the implementation of new communication technologies and recommend platform improvements. • Ensure culture brand content is effectively distributed across career sites, social media, and digital platforms. • Lead cross-functional content initiatives in collaboration with marketing, events, HR, and IT teams. • Manage timelines, resources, and vendor relationships to ensure timely delivery of communication assets. • Mentor junior team members and foster a culture of creativity, collaboration, and continuous improvement. • Oversee agency or vendor partnerships related to external recognition and social media amplification. • Develop and implement communication strategies that enhance the employee experience. • Create content that supports a positive organizational culture and fosters a sense of community. • Collaborate with HR to align communication efforts with employee experience initiatives. • Utilize feedback and engagement metrics to continuously improve employee communication. • Leverage employee stories and testimonials to reinforce the company’s culture and core values internally and externally. • Define and evolve the culture brand strategy in partnership with HR, Marketing, and Talent Acquisition. • Ensure consistent messaging across all candidate and employee touchpoints. • Monitor culture brand perception through platforms like Glassdoor, LinkedIn, and internal surveys. • Develop campaigns that position the company as an employer of choice in key talent markets. • Define KPIs and track the effectiveness of communication campaigns and executive messaging. • Use data and feedback to refine strategies and improve engagement across channels. • Analyze culture brand metrics such as application rates, candidate quality, and brand sentiment to inform strategy. • Bachelor's Degree required. At the manager’s discretion, additional relevant experience may substitute degree requirement. • Minimum of 8 years of experience managing a corporate communications program is required.
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Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.
Discover your inner Racker: Racker Life
Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.
Provides Level 3 operational coverage: • Troubleshooting incident/problem, includes collecting logs, cross-checking against known issues, investigate common root causes (for example failed batches, infra related items such as connectivity to source, network issues etc.)
Provides Level 3 operational coverage: • Troubleshooting incident/problem, includes collecting logs, cross-checking against known issues, investigate common root causes (for example failed batches, infra related items such as connectivity to source, network issues etc.)
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Discover your inner Racker: Racker Life Information on benefits offered is here. #LI-MF1 #LI-Richardson, TX #LI-Dallas, TX
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Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.
ITSM Process champion: ITIL/Ticketing tool • Should have experience in Design, build, test and deploy fixes to non-production environment for Customer testing. Work with Customer to deploy fixes on production upon receiving Customer • acceptance of fix. • Cost / Performance optimization and Audit / Security including any associated infrastructure changes
Project Management: • Plan, manage, and drive the delivery of complex infrastructure projects across cloud platforms, on-prem-to-cloud and/or cloud-to-cloud assessments and migrations, security assessments, application modernization, developer tools, databases, and analytics systems. • Develop and maintain project plans, roadmaps, and milestones, ensuring on-time delivery of high-quality solutions. • Monitor and communicate progress, priorities, risks, and dependencies to stakeholders, escalating issues as needed. • Manage multiple tasks with constrained resources, determining relative urgency to make difficult trade-offs; maintains focus despite competing priorities and frequent context shifting. • Familiarity with delivering projects to statements of work, detailed scope and budget management. • Make accurate judgments regarding time required to complete work; proactively manages team to ensure deadlines are successfully met; balances priorities simultaneously and seeks guidance when necessary.
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Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.
Project Management: • Plan, manage, and drive the delivery of complex infrastructure projects across cloud platforms, on-prem-to-cloud and/or cloud-to-cloud assessments and migrations, security assessments, application modernization, developer tools, databases, and analytics systems. • Develop and maintain project plans, roadmaps, and milestones, ensuring on-time delivery of high-quality solutions. • Monitor and communicate progress, priorities, risks, and dependencies to stakeholders, escalating issues as needed. • Manage multiple tasks with constrained resources, determining relative urgency to make difficult trade-offs; maintains focus despite competing priorities and frequent context shifting. • Familiarity with delivering projects to statements of work, detailed scope and budget management. • Make accurate judgments regarding time required to complete work; proactively manages team to ensure deadlines are successfully met; balances priorities simultaneously and seeks guidance when necessary.
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Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.
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Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.
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Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.
Strong understanding of services and protocols commonly used in hosting environments including but not limited to web servers, database servers, mail servers, name servers such as: Linux:Apache, Nginx, NFS, Postfix, Sendmail, FTP, RHCS Linux:MySQL, MariaDB, Percona • Proficient knowledge of Virtualization Technology VMWare • Proficient knowledge of Azure Cloud Platform
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Hold regular 1: 1 meetings with direct members of your team to share feedback, provide an avenue for trusted communications, and help with their career development. • Foster an aspirational working culture within team • Own practice Growth & Productivity • Provide coaching for team members and help establish and track goals • Act as a communication conduit to provide information to the practice membership • Create sources of feedback for practice members to promote consistent quality of delivery and support the professional development of practice members • Work with presales architects on designing and validating proposals and SOWs to ensure high-quality and deliverable engagements to drive successful outcomes for customers • Support tasks related to hiring including interviewing, supporting provisioning and evaluation of technical assignments, and onboarding new Rackers • Understand metrics of how the practice is performing and support initiatives to improve our operations and effectiveness • Identify and drive internal initiatives for the practice related to offer development, improving operations, improving our standard operating process, development of reusable delivery artifacts, and promoting knowledge within the organization • 12+ years of experience in customer-facing software/technology, data analysis, or consulting. • 5+ years of experience working in a Consulting Company. • Minimum7+ years of experience architecting and building Data science and AI solutions. • Minimum6+ years of experience with AWS or other public cloud Data Science solutions • In-depth understanding and professional experience with AWS Data Analytics and AI/ML Services • Demonstrated knowledge of software development tools and methodologies • Solid understanding of agile methodologies • Master or Ph.D. in Computers and/or Data Science. • AWS, Azure or GCP Certified ML Certified Specialist. • As per business requirements
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Position Overview: We are hiring an Inventory Control Specialist III to ensure accountability and security of data center inventory, understand and adhere to company safety policies and procedures, as well as document inventory controls and practices, and provide service in alignment with Rackspace Core Values to include FANATICAL support.
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Project Management responsibilities as defined in PMBOK and Agile manifesto, including but not limited to: initiation activities, scoping, creating program plans, directing project teams, maintaining budget, leading risk and issue management, tracking actions and interdependencies, leading agile ceremonies and program status calls • Familiarity with delivering projects to statements of work, detailed scope, and budget management. • Ethical accountability for strategic customer goals and messaging, reliable and accurate financial management, comprehensive risk and issue forecasting, and reporting on regular delivery of value. • Oversee and monitor the work of program staff, providing delivery support and direction. • Understand and navigate commercial partnerships, including subcontracting and cloud vendor contracts/funding. • Ensure Rackspace PMO delivers organizational value through thought leadership, process excellence, and reporting of critical KPIs and data. • Assist the PMO lead by mentoring and onboarding newer team members, and assisting with recruitment as required. • Excellent oral and written communication skills with a track record of interacting with both business and technical staff at all levels, including regular contact at the senior executive level. • Possesses exceptional problem-solving skills, strong business judgment, and notable experience collaborating in hybrid teams. • Your influencing and interpersonal skills will be crucial to drive the program's success. All projects involve cross-functional teams; the ability to communicate the right way at the right time to the right people is critical. • You are a self-starter technical leader with a shown ability to execute both strategically and tactically. • Excellent interpersonal skills, including mentoring, coaching, collaborating, and team building. You should be customer-focused with a passion for the cloud, partnering closely with peers, developers, and customers to create solutions, while simultaneously accountable for strategic goals. • Solid analytical, planning, and interpersonal skills with the ability to handle complex demands. • Ability to establish/maintain a high level of customer trust and confidence. • Strong experience in SDLC with expert knowledge of both Agile and traditional project management principles and practices. • Strong ability to evaluate program performance metrics, as well as diagnose and resolve issues. • Experience with technical design discussions and the ability to summarize complex topics and options. • Ability to effectively represent engineering perspectives to partner organizations, product teams, and executive leadership. • Engage individuals and teams located across multiple geographies and or cultures. • Lean into ambiguity or conflicting priorities to succeed in a fast-paced environment. • Ability to toggle between lead and team member, providing direction and mentoring to others where needed. • Bachelor's Degree in a field related to the role required. At the Manager's discretion, 4 years of additional related experience may substitute for the degree requirement; if substitution is allowed, a regional equivalent to a High School Diploma is required. • A minimum of 5 years of experience managing large (over 25 people), complex, and lengthy (18+ months) programs through a full lifecycle in the technology industry, within a customer-facing professional services/consulting environment. • A minimum of 12 years of experience as a project manager is required with a proven track record of managing end-to-end delivery of complex, large-scale projects. • At least 5 years of hands-on Agile experience, acting as Scrum Master, including scrum-of-scrums/scaled agile projects.
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Project Management responsibilities as defined in PMBOK and Agile manifesto, including but not limited to: initiation activities, scoping, creating program plans, directing project teams, maintaining budget, leading risk and issue management, tracking actions and interdependencies, leading agile ceremonies and program status calls • Familiarity with delivering projects to statements of work, detailed scope, and budget management. • Ethical accountability for strategic customer goals and messaging, reliable and accurate financial management, comprehensive risk and issue forecasting, and reporting on regular delivery of value. • Oversee and monitor the work of program staff, providing delivery support and direction. • Understand and navigate commercial partnerships, including subcontracting and cloud vendor contracts/funding. • Ensure Rackspace PMO delivers organizational value through thought leadership, process excellence, and reporting of critical KPIs and data. • Assist the PMO lead by mentoring and onboarding newer team members, and assisting with recruitment as required. • Excellent oral and written communication skills with a track record of interacting with both business and technical staff at all levels, including regular contact at the senior executive level. • Possesses exceptional problem-solving skills, strong business judgment, and notable experience collaborating in hybrid teams. • Your influencing and interpersonal skills will be crucial to drive the program's success. All projects involve cross-functional teams; the ability to communicate the right way at the right time to the right people is critical. • You are a self-starter technical leader with a shown ability to execute both strategically and tactically. • Excellent interpersonal skills, including mentoring, coaching, collaborating, and team building. You should be customer-focused with a passion for the cloud, partnering closely with peers, developers, and customers to create solutions, while simultaneously accountable for strategic goals. • Solid analytical, planning, and interpersonal skills with the ability to handle complex demands. • Ability to establish/maintain a high level of customer trust and confidence. • Strong experience in SDLC with expert knowledge of both Agile and traditional project management principles and practices. • Strong ability to evaluate program performance metrics, as well as diagnose and resolve issues. • Experience with technical design discussions and the ability to summarize complex topics and options. • Ability to effectively represent engineering perspectives to partner organizations, product teams, and executive leadership. • Engage individuals and teams located across multiple geographies and or cultures. • Lean into ambiguity or conflicting priorities to succeed in a fast-paced environment. • Ability to toggle between lead and team member, providing direction and mentoring to others where needed. • Bachelor's Degree in a field related to the role required. At the Manager's discretion, 4 years of additional related experience may substitute for the degree requirement; if substitution is allowed, a regional equivalent to a High School Diploma is required. • A minimum of 5 years of experience managing large (over 25 people), complex, and lengthy (18+ months) programs through a full lifecycle in the technology industry, within a customer-facing professional services/consulting environment. • A minimum of 12 years of experience as a project manager is required with a proven track record of managing end-to-end delivery of complex, large-scale projects. • At least 5 years of hands-on Agile experience, acting as Scrum Master, including scrum-of-scrums/scaled agile projects.
Technische Expertise: Umfangreiche praktische Erfahrung in der Architektur und Implementierung komplexer Cloud-Lösungen. Nachgewiesene Kenntnisse in führenden Automatisierungstools wie Ansible, Terraform sowie Containerisierungs- und CI/CD-Technologien, die deine Fähigkeit zur Gestaltung, Bereitstellung und Verwaltung anspruchsvoller Cloud-Umgebungen demonstrieren.
Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.
Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.
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Customer-focused: Drives satisfaction through proactive problem-solving and dedication to success.
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Technical degree: Bachelor's degree in Computer Science with a minimum of 10+ years of relevant industry experience, or • A Master's degree in Computer Science with at least 8+ years of relevant industry experience. • A specialization in Machine Learning is preferred. • Travel as needed per business requirements • This role is not sponsorship eligible • Candidates need to be legally able to work in the US for any employers
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Has experience in building data models for core domains: Customer Master data, Claims, Underwriting, Actuary, Customer Complains/support and Finance. • Design and implement effective database solutions and models to store • Work closely with data architects, data engineers, and database administrators to create and manage data systems. • Ensure data models comply with internal and external audit requirements. • Oversee the migration of data from legacy systems to new solutions. • Proven experience as a Data Modeller in the Insurance industry. • Experience with industry data models or building custom data models. • Exposure to data modeling tools such as ER/Studio, ERwin, or PowerDesigner. • Strong knowledge of SQL and database management systems like Oracle, SQL Server, or MySQL. • Familiarity with Databricks and Lakehouse architecture. • Excellent analytical and problem-solving skills. • Strong communication and collaboration skills. • Experience with cloud technologies like Azure or AWS. • Knowledge of ETL processes and data warehousing concepts.
Perform or oversee conversion of configurations: • ASA → Palo Alto (1410 VSYS, 1410 Single Tenant & VM-Series) • ASA → Cisco Firepower with ASA Code or FTD
Solution Design & Product Ownership (50%): • Lead the design and architecture of innovative AI and Data Engineering solutions for Rackspace’s enterprise customers, leveraging cloud-native tools on AWS, Azure, or GCP. This includes defining roadmap, features, and functionalities as well as demo flows. • Act as the Product Owner for these solutions, guiding development teams (while not directly coding) to ensure alignment with business objectives and market needs. This involves managing backlogs, prioritizing features, and ensuring timely delivery. • Develop solution documentation to support selling and positioning, including high-level designs, architecture diagrams, and solution briefs. • Stay abreast of the latest advancements in AI/ML and Data Engineering, identifying opportunities to enhance Rackspace’s solution offerings. • Contribute to the development of Rackspace intellectual property, such as white papers and presentations.
What you will be doing
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Onboarding and Training: Successfully guiding new customers through the initial setup and training process.
Participate in the migration and config conversion of: • ASA → Palo Alto (1410 VSYS, 1410 Single Tenant & VM-Series) • ASA → Cisco Firepower with ASA Code or FTD • Perform configuration conversion using tools and manual methods.
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Strategic Planning: • Develop strategies for cloud adoption, migration, and multi-cloud/hybrid-cloud operations. • Align AWS solutions with business objectives and stakeholder requirements.
Proficient skills in at least one of the following languages: Python, Linux, Shell scripting. • Proficient skills with git and git workflows. • Excellent working knowledge of Windows or Linux operating systems – experience of supporting and troubleshooting issues and performance. • Highly skilled in Terraform/IaC, including CI/CD practices. • Working knowledge in Kubernetes. • Experience in designing, building, implementing, analysing, Migrating and troubleshooting highly available systems. • Knowledge of at least one configuration management system such as Chef, Ansible, Puppet or any other such tools. • Understanding of services and protocols, configuration, management, and troubleshooting of hosting environments, including web servers, databases, caching, and database services. • Knowledge in the application of current and emerging network software and hardware technology and protocols. • Passionate about technology and has a desire to constantly expand technical knowledge. • Detail-oriented in documenting information and able to own customer issues through resolution. • Able to handle multiple tasks and prioritize work under pressure. • Demonstrate sound problem-solving skills coupled with a desire to take on responsibility. • Strong written and verbal communication skills, both highly technical and non-technical. • Ability to communicate technical issues to nontechnical and technical audiences. • Required Bachelor’s degree in Computer Science or equivalent degree. • Requires Associate level Certificates in AWS or professional level certificate. • 5- 8 Years of total IT experience • 5 -8 Years. Of experience on AWS Cloud & Devops tools.
Strong understanding of networking concepts and implementations in AWS, including: • VPN and AWS Direct ConnectVPC peering and AWS Transit Gateway Network Address Translation, (NAT)Route tables and subnets • Security Groups and Network Access Control Lists (NACLs)
Discover your inner Racker: Racker Life • As per business requirements • This role is not sponsorship eligible • Candidates need to be legally allowed to work in the US for any employer
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Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.
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Discover your inner Racker: Racker Life
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Required to have at least one of the following certs: Project Management Professional, Certified Scrum Master, AWS Cloud Practitioner. • Solid understanding of SDLC and when to apply agile vs. traditional methodologies to achieve the best outcome. • Knowledge in filtering and providing data and reports to customers, utilizing PowerPoint and Excel. • Customer-facing consulting experience or experience delivering technology services projects • Familiarity with cloud technologies, software development, networking infrastructure, data, and/or security • Technical background (software development/engineering, database/system design, IaaS) • Self-starter with results oriented, proactive management approach • Ability to learn on the job quickly and desire to develop expertise in AWS • Ability to work in a fast-paced consulting environment and collaborate effectively as a team member
Technical degree: Bachelor's degree in Computer Science with a minimum of 6 + years of relevant industry experience • A Master's degree in Computer Science with at least 4 + years of relevant industry experience. Proven experience in implementing MLOps solutions on Google Cloud Platform (GCP) using services such as Vertex AI, Cloud Storage, BigQuery, Cloud Functions, and Dataflow. • Proven experience in building and scaling agentic AI systems in production environments. • Hands-on experience with leading deep learning frameworks such as TensorFlow, Pytorch, HuggingFace, Langchain, etc. • Solid foundation in machine learning algorithms, natural language processing, and statistical modeling. • Strong grasp of fundamental computer science concepts including algorithms, distributed systems, data structures, and database management. • Ability to tackle complex challenges and devise effective solutions. Use critical thinking to approach problems from various angles and propose innovative solutions. • Worked effectively in a remote setting, maintaining strong written and verbal communication skills. Collaborate with team members and stakeholders, ensuring clear understanding of technical requirements and project goals. • Travel as per business requirements • Candidate must be legally able to work for any employer in the US • This role is not sponsorship eligible
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Discover your inner Racker: Racker Life
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Extensive experience with following technologies: Azure Data Factory, Azure Synapse Analytics, Azure Databricks, • Strong Spark, SQL, Data Modeling, Data lakehouse concepts. • Strong programming/scripting experience using python and scala. • Strong Experience using Data & AI tools such as Azure Storage, Stream Analytics, CosmosDB, SQL DW, Azure Databricks, Azure Machine Learning, Azure Data Catalog, and Azure Data Factory (ADF), Blob, Azure SQL, Polybase, Delta, Engineering Pipeline Design, Azure Technical Architecture and Data Lake Design • 8+ years' experience architecting solutions for optimal extraction, transformation and loading of data from a wide variety of traditional and non-traditional sources such as structured, unstructured, and semi-structured using SQL, NoSQL and data pipelines for real-time, streaming, batch and on-demand workloads • 5+ years' experience with analytics/data management strategy formulation, architectural blueprinting and effort estimation of analytics • 5+ years working in cloud or multi-server complex environments. Extensive experience with Azure is required. • Ability to simplify complex technical concepts into an easy-to-understand non-technical language to facilitate, communicate and interact with executives and business stakeholders • Experience with Agile development methods in data-oriented projects • Experience with Dashboarding and Reporting Tools used in the industry (Tableau, Power BI, Qlik, etc.) • Certifications in architecture, data engineering and development from AZURE (Preferred) / AWS / GCP. • Knowledge of software configuration management environments and tools such as JIRA, Git, Jenkins, TFS, Shell, PowerShell, Bitbucket. • Travel as needed per business requirements • Candidate must be eligible to legally work for any employer in the US • This role is not sponsorship eligible
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Required to have at least one of the following certs: Project Management Professional, Certified Scrum Master, AWS Cloud Practitioner. • Solid understanding of SDLC and when to apply agile vs. traditional methodologies to achieve the best outcome. • Knowledge in filtering and providing data and reports to customers, utilizing PowerPoint and Excel. • Customer-facing consulting experience or experience delivering technology services projects • Familiarity with cloud technologies, software development, networking infrastructure, data, and/or security • Technical background (software development/engineering, database/system design, IaaS) • Self-starter with results oriented, proactive management approach • Ability to learn on the job quickly and desire to develop expertise in AWS • Ability to work in a fast-paced consulting environment and collaborate effectively as a team member
Technical Leadership: Lead technical discussions with customer engineering teams, delivering expert recommendations and best practices for Windows administration and Azure workload deployments, optimizations.
At least ONE industry certifications required: AWS preferred, Asure, GCP, etc. At least ONE top tier technical certifications in a highly desired:i.e. CISSP, ITIL MALC, etc. Additional Business focused and Rackspace product certifications highly desired.
At least one industry certifications required: GCP preferred, Azure, AWS, etc.
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Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.
Experience of working in large scale, public cloud environments and with using cloud native security monitoring tools such as: • Microsoft Sentinel • Microsoft 365 Defender • Microsoft Defender for Cloud • Endpoint Detection & Response (EDR) tools such as Crowdstrike, Microsoft Defender for Endpoint. • Firewalls and network security tools such as Palo Alto, Fortinet, Juniper, and Cisco. • Web Application Firewall (WAF) tools such as Cloudflare, Akamai and Azure WAF. • Email Security tools such as Proofpoint, Mimecast and Microsoft Defender for Office • Data Loss Prevention (DLP) tools such as Microsoft Purview, McAfee and Symantec • Google Cloud Platform (GCP) security tools such as Chronicle and Security Command Centre • Amazon Web Services (AWS) security tools such as Security Hub, AWS Guard Duty, AWS Macie, AWS Config and AWS CloudTrail • Experience of analysing malware and email headers, and has skills in network security, intrusion detection and prevention systems; operating systems; risk identification and analysis; threat identification and analysis and log analysis. • Experience of security controls, such as network access controls; identity, authentication, and access management controls (IAAM); and intrusion detection and prevention controls. • Knowledge of security standards (good practice) such as NIST, ISO27001, CIS (Center for Internet Security), OWASP and Cloud Controls Matrix (CCM) etc. • Experience with scripting and coding with languages such as Terraform, python, javascript, golang, bash and/or powershell. • Experience with DevOps practices and tools such as Backlogs, Repo’s, Pipelines, Artifacts, CI/CD, JIRA, Azure DevOps, CircleCI, GitHub Actions, Ansible and/or Jenkins. • Computer science, engineering, or information technology related degree (although not a strict requirement)
Discover your inner Racker: Racker Life
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Key Responsibilities: • Manage shift rotations, ensuring 24x7 coverage is maintained. • Set clear, measurable goals for all employees.
Strategic Marketing Planning: Develop and execute a detailed marketing plan that aligns with sales objectives and regional goals, including budget planning and marketing mix strategies.
Strategic Planning and Execution: Oversee the planning, execution, and delivery of cloud projects, ensuring they are completed on time and within budget.
Technical degree: Bachelor's degree in Computer Science with a minimum of 10+ years of relevant industry experience, or • A Master's degree in Computer Science with at least 8+ years of relevant industry experience. • A specialization in Machine Learning is preferred.
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Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
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Customer & Technical Engagement: • Lead customer relationships at all levels (from CxO to technical architects) to drive multi-cloud transformation strategies, focusing on solutions across Microsoft Azure, AWS and GCP ecosystems. • Gather and analyze customer insights from a range of stakeholders to shape strategic technology roadmaps, ensuring that the proposed architecture aligns with business goals and provides sustainable, scalable solutions. • Work with internal and external stakeholders to socialize architecture decisions, ensuring alignment with customer expectations and guiding them through cloud migrations, and hybrid cloud environments.
Nice to Have: MSTest, CodedUI, GraphQL, NUnit, NSubstitute
Key Responsibilities: • Manage shift rotations, ensuring 24x7 coverage is maintained. • Set clear, measurable goals for all employees.
Marketing Planning: Develop and execute a detailed marketing plan that aligns with sales objectives and regional goals, including budget planning and marketing mix strategies.
Discover your inner Racker: Racker Life
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Mentoring and Training: Provide guidance and support to Level 1 and Level 2 Data Engineers, sharing knowledge and expertise to foster their professional growth. • Engage, Consult and Deliver based on interactive customer communications in streamlining project deliverables and scope of work. • Automate repetitive tasks to enhance efficiency and reduce human error. • Participate in 24x7 production support for Cloud Data Platform. • Expertise in Azure Data services, Snowflake, and Pyramid Analytics. • Experience in DataOps • Extensive experience in cloud-enabled data migrations and administration (On-prem to cloud, Cloud to cloud). • Strong leadership and communication skills, with the ability to guide and influence both technical and business stakeholders. • Proficient in traditional Datawarehousing , ETL along with modern Cloud Data Stack • Strong written and verbal communication skills with the ability to effectively convey technical information to non-technical stakeholders. • Ability to communicate technical info and ideas so others will understand. • Ability to apply varying leadership skills and traits that create solutions and results to unexpected situations. • Familiarity with industry best practices for Azure Data, Snowflake, and Pyramid Analytics, including development, configuration settings, maintenance tasks, and disaster recovery strategies. • Ability to manage multiple demands with a sense of urgency and lead change successfully • Should be able to establish end to end continuous integration and continuous deployment and guide the team on best practices and help them release product/application fast.· Provide 24x7 support as required for releases & maintenance • Bachelor’s degree in computer science, Computer Information Systems, Management Information Systems, or a directly related field • Azure DP- 203 • Snowpro Core • Snowpro Data Engineer • This position is based in New York office, where you will work closely with cross-functional teams and clients. • Working from the office four days a week is mandatory to ensure seamless communication and project delivery. • Fully remote work is not an option for this role, as we value the collaborative environment and face-to-face interactions that drive innovation and success.
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Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.
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Advanced skills in at least one of the following languages: Node.js, Python, PHP, Ruby, and Java • Advanced skills with git and git workflows • Advanced skills in leveraging CI and CD tools to automate testing and deployment
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Technical degree: Bachelor's degree in Computer Science with a minimum of 10+ years of relevant industry experience, or • A Master's degree in Computer Science with at least 8+ years of relevant industry experience. • A specialization in Machine Learning is preferred.
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Strategic Planning: Develop and implement the overall strategy for cloud service delivery, aligning with the customer's goals and objectives.
Extensive Leadership Experience: 15+ years of leadership, with a strong track record of 12+ years in the consulting industry.
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Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.
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Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.
Bachelor’s degree: Computer Science, Software Engineering or related field of study. • 10+ years of experience in customer-facing software/technology or consulting. • 5+ years of experience with “on-premises to cloud” migrations or IT transformations. • 5+ years of experience building, and operating solutions built on GCP. • Strong experience in the Apache Hadoop ecosystem • Proficiency in in the Hadoop ecosystem especially with Oozie and Pig. • Strong programming skills with Java, Python, and Spark. • Experience in Infrastructure and Applied DevOps principles in daily work. • Experience with continuous integration and continuous deployment (CI/CD), and Infrastructure as Code (IaC) tool like Terraform. • Proven experience in engineering batch processing systems at scale. • Experience with batch pipelines supporting Machine Learning workloads.
Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.
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Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.
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Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.
Required to have at least one of the following certs: Project Management Professional, Certified Scrum Master, AWS Cloud Practitioner. • Solid understanding of SDLC and when to apply agile vs. traditional methodologies to achieve the best outcome. • Knowledge in filtering and providing data and reports to customers, utilizing PowerPoint and Excel.
Technical degree: Bachelor's degree in Computer Science with a minimum of 8 years of relevant industry experience, or • A Master's degree in Computer Science with at least 6 years of relevant industry experience. • A specialization in Machine Learning is preferred.
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Required to have at least one of the following certs: Project Management Professional, Certified Scrum Master, AWS Cloud Practitioner. • Solid understanding of SDLC and when to apply agile vs. traditional methodologies to achieve the best outcome. • Knowledge in filtering and providing data and reports to customers, utilizing PowerPoint and Excel.
Technical degree: Bachelor's degree in Computer Science with a minimum of 8 years of relevant industry experience, or • A Master's degree in Computer Science with at least 6 years of relevant industry experience. • A specialization in Machine Learning is preferred.
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Experience with the following is considered an advantage: • Cloud databases and storage platforms, such as Storage Services (GCS), C loud SQL, Spanner, and Firestore. • Experience building transaction processing systems (OLTP) and/or larger scale analytics (OLAP) . • Machine Learning and AI platforms, such as Vertex AI, Generative AI, Big Query, Looker and DataProc.
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Analyze data originating from diverse source systems including, but not limited to: AIMS, CargoSpot, TRAX, RampView, CMS, Sable, Ceridian, Salesforce, JDE, Skymetrix, Harts/Carts, USBank, and Invoice Works. • Translate business needs into clear, concise, and actionable requirements documentation (e.g., user stories, use cases, business process models, data mapping specifications). • Analyze source system data structures and data relationships relevant to business requirements. • Define business rules for data transformation, data quality, and data validation. • Develop detailed source-to-target data mapping specifications in collaboration with data architects and engineers. • Define requirements for reporting, dashboards, and analytical use cases, identifying key metrics and KPIs. • Contribute to the definition of data governance policies and procedures from a business perspective. • Serve as the primary bridge between the airline client's business users and the Rackspace technical team (Data Engineers, Data Architects). • Clearly articulate business requirements and context to the technical team and translate technical considerations back to the business stakeholders. • Facilitate effective communication and collaboration sessions. • Create and maintain comprehensive requirements documentation throughout the project. • Develop process flow diagrams (As-Is and To-Be) to visualize data flows. • Assist in the creation of test cases and scenarios. • Support User Acceptance Testing (UAT) by clarifying requirements and validating results against business needs. • Support project management activities, including scope management and change request analysis. • Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field. • 8 to 10 years of experience as a Business Analyst, with a proven track record on data-centric projects (e.g., Data Warehousing, Business Intelligence, Data Analytics, Data Migration, Data Platform implementation). • Strong analytical and problem-solving skills with the ability to understand complex business processes and data landscapes. • Excellent requirements elicitation techniques (interviews, workshops, surveys, document analysis). • Proficiency in creating standard BA artifacts (BRDs, User Stories, Use Cases, Process Flows, Data Mapping). • Exceptional communication (written and verbal), presentation, and interpersonal skills. • Experience working directly with business stakeholders at various levels. • Ability to manage ambiguity and work effectively in a fast-paced, client-facing environment. • Understanding of data modeling principles. • Experience working within the Airline or Aviation industry (knowledge of passenger operations, cargo operations, MRO, flight scheduling, crew management is a significant plus). • Specific experience analyzing data from or integrating with systems like AIMS, CargoSpot, TRAX, or similar aviation-specific software. • Proficiency in SQL for data analysis and querying. • Familiarity with Agile/Scrum methodologies. • Experience with BI and data visualization tools like Tableau • CBAP or similar Business Analysis certification. • Highly analytical and detail-oriented. • Proactive and self-motivated. • Excellent listener. • Strong collaborator and team player. • Adaptable and able to learn quickly. • Client-focused mindset • This role is not sponsorship eligible • Candidates need to be legally allowed to work in the US for any employer • White Plains, NYC
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Preferred Qualifications: • Expert level familiarity with automating cloud native technologies, deploying applications, and provisioning infrastructure using Bash, Java, Python, or GO • Experience with seamless/automated build scripts used for release management across all environments. • Experience with OTel • Datadog, New Relic, and Synthetic Testing. • In-depth understanding of IP networking, VPN's, DNS, load balancing, and firewalls. • Willingness to travel to customer locations as needed. • Experience with multi-cloud architecture and deployment.
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Prefer one or more of the following certifications: MTA, MCP, MCSA, MCSE, VCP. • Must have experience with Zerto.
Extensive experience with following technologies: Azure Data Factory, Azure Synapse Analytics, Azure Databricks, • Strong Spark, SQL, Data Modeling, Data lakehouse concepts. • Strong programming/scripting experience using python and scala. • Strong Experience using Data & AI tools such as Azure Storage, Stream Analytics, CosmosDB, SQL DW, Azure Databricks, Azure Machine Learning, Azure Data Catalog, and Azure Data Factory (ADF), Blob, Azure SQL, Polybase, Delta, Engineering Pipeline Design, Azure Technical Architecture and Data Lake Design • 8+ years' experience architecting solutions for optimal extraction, transformation and loading of data from a wide variety of traditional and non-traditional sources such as structured, unstructured, and semi-structured using SQL, NoSQL and data pipelines for real-time, streaming, batch and on-demand workloads • 5+ years' experience with analytics/data management strategy formulation, architectural blueprinting and effort estimation of analytics • 5+ years working in cloud or multi-server complex environments. Extensive experience with Azure is required. • Ability to simplify complex technical concepts into an easy-to-understand non-technical language to facilitate, communicate and interact with executives and business stakeholders • Experience with Agile development methods in data-oriented projects • Experience with Dashboarding and Reporting Tools used in the industry (Tableau, Power BI, Qlik, etc.) • Certifications in architecture, data engineering and development from AZURE (Preferred) / AWS / GCP. • Knowledge of software configuration management environments and tools such as JIRA, Git, Jenkins, TFS, Shell, PowerShell, Bitbucket.
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Experience of working in two (or more) of the following additional security domains: • SIEM platforms such as Microsoft Sentinel (preferred), Google Chronicle, Splunk, QRadar, LogRhythm, Securonix etc. • AWS (Amazon Web Services) Security Hub including AWS Guard Duty, AWS Macie, AWS Config and AWS CloudTrail . • Experience of analysing malware and email headers, and has skills in network security, intrusion detection and prevention systems; operating systems; risk identification and analysis; threat identification and analysis and log analysis. • Experience of security controls, such as network access controls; identity, authentication, and access management controls (IAAM); and intrusion detection and prevention controls. • Knowledge of security standards (good practice) such as NIST, ISO27001, CIS (Center for Internet Security), OWASP and Cloud Controls Matrix (CCM) etc. • Knowledge of scripting and coding with languages such as Terraform, python, javascript, golang, bash and/or powershell. • Knowledge of Malware reverse engineering, threat detection and threat hunting. • Computer science, engineering, or information technology related degree (although not a strict requirement)
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Exercises good judgment in decision-making in order to routinely deliver exceptional customer support at all times. Example activities include: • Email delivery troubleshooting • Spam/Security analysis and recommendations • Desktop Client/Mobile Device troubleshooting • Account and Billing related inquiries • Support users in use and troubleshooting of Microsoft products • Extensive knowledge of Microsoft 365 productivity suite (Exchange, OneDrive, SharePoint, Teams, etc.). • Exhibits a strong desire to learn technologies. • Outgoing personality with great attitude. • Highly organized, quick learner, and an ability to work in a team environment. • Possess strong written and verbal communication skills.
Technical degree: Bachelor's degree in Computer Science with a minimum of 10+ years of relevant industry experience, or • A Master's degree in Computer Science with at least 8+ years of relevant industry experience. • A specialization in Machine Learning is preferred.
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At least one of the following certifications is required: Project Management Professional, Certified Scrum Master, SAFe. • Solid understanding of SDLC and when to apply agile vs. traditional methodologies to achieve the best outcome. • Knowledge in filtering and providing data and reports to customers, utilizing PowerPoint and Excel. • Customer-facing consulting experience • Familiarity with cloud technologies, software development, networking infrastructure, data, and/or security.
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At least one of the following certifications is required: Project Management Professional, Certified Scrum Master, SAFe. • Solid understanding of SDLC and when to apply agile vs. traditional methodologies to achieve the best outcome. • Knowledge in filtering and providing data and reports to customers, utilizing PowerPoint and Excel. • Customer-facing consulting experience • Familiarity with cloud technologies, software development, networking infrastructure, data, and/or security.
Program and Project Management: • Plan, manage, and drive the delivery of complex infrastructure projects across cloud platform, developer tools, CI/CD pipelines, databases, and analytics systems. • Develop and maintain project plans, roadmaps, and milestones, ensuring on-time delivery of high-quality solutions. • Monitor and communicate progress, priorities, risks, and dependencies to stakeholders, escalating issues as needed. • Manage multiple tasks with constrained resources, determining relative urgency to make difficult trade-offs; maintains focus despite competing priorities and frequent context shifting. • Make accurate judgments regarding time required to complete work; proactively manages team to ensure deadlines are successfully met; balances priorities simultaneously and seeks guidance when necessary.
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Technical degree: Bachelor's degree in Computer Science with a minimum of 10+ years of relevant industry experience, or • A Master's degree in Computer Science with at least 8+ years of relevant industry experience. • A specialization in Machine Learning is preferred.
Technical skills in as many of these as possible: Public Cloud architecture (AWS), PaaS (Containers, Kubernetes, Pub/Sub, FaaS etc.) • Strong notions of security best practices (e.g. using IAM Roles, KMS, etc.) • Previous exposure to large-scale system design. • Maintains an in-depth knowledge of cloud related technologies and can articulate best practice approaches and practices. • Strong communication skills, customer facing experience desirable.
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Media Relations: Establish and maintain positive relationships with key journalists, media outlets and industry influencers to secure impactful coverage aligned with organizational goals.
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Experienced with the following technologies: Citrix, Nutanix, VDI, • Five years’ experience with Server or Desktop Virtualization.
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Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.
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Previous marketing experience in either of the following industries: public cloud, private cloud, Software as a Service (SaaS), Platform as a Service (PaaS), Infrastructure as a Service (IaaS), Edge Computing/Content Delivery Networks, or Enterprise I.T./Systems Integration • Experience with Hubspot • Experience with Salesforce • Experience with the Microsoft Office Suite(Word, Excel, PowerPoint) • Experience with working closely with Sales • May require long periods of sitting and viewing a computer monitor.
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Exceptional people skills: the ability develop, mentor, engage and motivate staff to excellence. • Uses professional concepts; applies company policies and procedures to resolve a variety of most complex issues. • Excellent attention to detail. • Excellent creative problem-solving abilities, coupled with a desire to take on responsibility. • Strong attention to detail.
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Experience working on technology projects including one or more of the following: virtualisation technologies, application / platform migration. data / storage / network migration and/or management • #LI-JB2 • #LI-Remote
Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.
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Design, Implement, and Manage Active Directory: • Design, deploy, and manage Active Directory (AD) infrastructure, including AD forests, domains, Organizational Unit(OUs), Group Policies, trusts, and other tools as required. • Maintain and support AD-related services, such as DNS, DHCP, and LDAP. • Implement Group Policy Objects (GPOs) for security, software deployment, and other configurations. • Develop and maintain AD forests, domains, organizational units (OUs), and trust relationships. • Plan and implement AD schema extensions, upgrades, and migrations.
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Architectural Oversight: • Design, implement, and optimize cloud architectures for performance, security, and scalability. • Conduct Well-Architected Framework reviews.
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Technical degree: Bachelor's degree in Computer Science with a minimum of 10+ years of relevant industry experience, or • A Master's degree in Computer Science with at least 8+ years of relevant industry experience. • A specialization in Machine Learning is preferred. • Travel as needed per business requirements • This role is not sponsorship eligible • Candidates need to be legally able to work in the US for any employers
Knowledge Management: Create/update runbooks as needed / Entitlements
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Technical conversational knowledge in the following areas: Data centre strategy & operations, capacity, utilisation, performance backup, storage, disaster recovery, migration & consolidation, Applications Modernization, IT Service Management and Service Delivery. • Excellent time management, communications, decision making, presentation, human relations and organization skills. • Able to resolve problems in a timely manner. • Ability to communicate technical information and ideas so others will understand. • General knowledge of cloud technologies, IT operations, project management operations. • Ability to adapt to a rapidly changing environment. • Adept at handling shifting priorities and ambiguity. • Project management experience scoping, planning, leading and monitoring large scale, complex technical contracts from projects initiation through delivery and transition to BAU. • Previous experience of directly managing other PMs / technical resources • PMP/Prince2/SCRUM Master/SAFe certification/training/experience
Technical degree: Bachelor's degree in Computer Science with a minimum of 6+ years of relevant industry experience, or • A Master's degree in Computer Science with at least 4+ years of relevant industry experience. Proven experience in implementing MLOps solutions on Google Cloud Platform (GCP) using services such as Vertex AI, Cloud Storage, BigQuery, Cloud Functions, and Dataflow. • Proven experience in building and scaling agentic AI systems in production environments. • Hands-on experience with leading deep learning frameworks such as TensorFlow, Pytorch, HuggingFace, Langchain, etc. • Solid foundation in machine learning algorithms, natural language processing, and statistical modeling. • Strong grasp of fundamental computer science concepts including algorithms, distributed systems, data structures, and database management. • Ability to tackle complex challenges and devise effective solutions. Use critical thinking to approach problems from various angles and propose innovative solutions. • Worked effectively in a remote setting, maintaining strong written and verbal communication skills. Collaborate with team members and stakeholders, ensuring clear understanding of technical requirements and project goals. • Travel as per business requirements • Candidate must be legally able to work for any employer in the US • This role is not sponsorship eligible
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Classification: Junior, Senior, or Graduate student pursuing a degree in Accounting. • Completion of Intermediate Accounting courses. • Basic knowledge of accounting principles and business processes. • Good time management, communication, decision-making, presentation, and organizational skills. • Works well in a team environment. • Proficient in Microsoft Office applications including Excel and Word. • Demonstrates excellent interpersonal, verbal, and written skills. • Availability to work up to 25 hours a week and up to 30 hours during the summer on Monday through Friday during regular business hours (Between 8am CDT and 6pm CDT) at our San Antonio office 2-3 days a week for a 12 week time period. • Experience with concepts of audit, accounting, and financial reporting. • Position targeted towards college students in their junior or senior year pursuing a bachelor's degree in accounting or master's students pursuing a master's degree in accounting.
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Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.
Strategic Leadership: Develop and implement a comprehensive project and program management office for leading professional services projects and programs in cloud services.
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Marketing tools: HootSuite, Sprinklr, Sprout Social
First-hand knowledge or experience in industry competitors, products, trends and technology (HOW: usage of competitor technology). • Advanced knowledge of how to scale customer configurations using dedicated or cloud based technology. Strong understanding of customer’s strategy and profitability and how to use account management tools.
Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.
Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc. • Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using Spark, SQL and ‘big data’ technologies. • Build analytics tools that utilize the data pipeline to provide actionable insights into customer acquisition, operational efficiency and other key business performance metrics. • Use tools to deploy and monitor the performance of the systems in production. • Some hands-on experience with programming languages such as SQL or Python. • Base-level understanding of Cloud Data Platform Services and Solutions • Neural networks, computer vision, language processing, big data processing, or other machine learning sub-domains • Software configuration management environments and tools such as JIRA, Git, Jenkins, TFS, Shell, PowerShell, Bitbucket, etc • Any knowledge of Cloud Computing, AI/Machine Learning, SQL Database Skills, Data Lake Software Skills, Data Modeling Skills, Big Data Software Tools, and Technical Troubleshooting is highly desirable.
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Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, highperformance, and a proven track record of exceptional results.
Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.
Multi Cloud Operational Support: Solid understanding & hands-on experience with GCP primary & Azure secondary.
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Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.
Proven track record managing the entire product lifecycle: defining business problems, researching customer needs, prototyping, and testing new solutions, working with engineering teams, and prioritizing an Agile development backlog and Roadmap. • Excellent communications and influencing skills across all levels of a large organization, as well as with external customers and partners. • Experience working with databases, DBAs, and support staff • Ability to launch innovative products • Ability to own execution without continuous oversight • Ability to lead large, cross-functional teams to achieve business goals and results • Ability to plan, prioritize and organize effectively and independently • Experience with Atlassian products, specifically Jira and Confluence • Ability to work within a remote team
Experience Range: 7 to 14 yrs • Senior-level experience with Site Reliability Engineering, DevOps, Code level application support and troubleshooting, AWS Infrastructure design, implementation and optimization, Automation for deployment, scaling and reliability. • Experience with observability solutions tools like Splunk, Datadog, SignalFx, etc. • Experience deploying, maintaining and supporting software applications/services in the AWS ecosystem • Proactive approach to identifying problems and solutions • Experience writing code with one or more interpreted languages such as Python, PHP, Perl, Ruby,Linux Shell • Experience with Terraform or Cloud Formation scripting • Experience with configuration management tools like Ansible, Chef or Puppet • Experience with standard software development best practices and tools such as code repositories (Git preferred) • Experience executing in an agile software development environment • Good understanding of pricing/cost models across AWS services, especially compute, storage, and database offerings • A clear understanding of network & system Management solutions • Excellent organizational and project management skills • Excellent communication, critical thinking & analytical skills
Conflict Resolution: Able to surface and resolve breakdowns in commitment and drive behavior changes required. • Utilize business relationship skills, such as negotiating with customers or management, or using influencing skills with senior level leaders regarding matters of significance to the organization. • Advanced knowledge of the program management process, including segmentation and targeting. • In-depth knowledge of CRM and marketing automation systems such as Salesforce.com • Outstanding written and verbal communication and presentation skills • Ability to speak publicly to both small and large groups. • Highly motivated, energetic, and thrives in a fast-paced environment and comes with a startup ‘anything and everything’ mentality. • Exceptional interpersonal skills with the ability to establish positive relationships with team members. • Advanced analytical and problem solving skills. • Advanced decision making and project management skills. • Ability to work effectively in a fast-paced environment with the agility to respond to new and changing requirements based both on a dynamic market and company environment. • Ability to handle multiple projects simultaneously, prioritizing workloads to meet competing deadlines. • Ability to make appropriate decisions considering the relative costs and benefits of potential actions. • Advanced creative solution building skills. • Ability to detect patterns, draw conclusions, and present conclusions to internal stakeholders. • Ability to read and interpret response data and analyses. • Ability to make recommendations based on available data. • Advanced attention to detail.
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Technische Kenntnisse in möglichst vielen davon: Public Cloud-Architektur (Azure), PaaS (Container, Kubernetes, Pub/Sub, FaaS usw.) • Kenntnis von gängigen Sicherheitspraktiken (z. B. Verwendung von IAM-Rollen, KMS usw.) • Frühere Erfahrungen mit der Entwicklung groß angelegter Systeme. • Verfügt über fundierte Kenntnisse über Cloud-Technologien und kann Best-Practice-Ansätze und -Praktiken formulieren. • Starke Kommunikationsfähigkeiten, Erfahrung im Kundenkontakt wünschenswert.
Excellence: The ability to exceed expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.
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Discover your inner Racker: Racker Life
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Discover your inner Racker: Racker Life
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Discover your inner Racker: Racker Life
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Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.
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Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.
Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.
Have strong people management skills: leading teams, training, onboarding, offboarding, etc. • Certifications in architecture, data engineering and development from AWS (Preferred) • Subject matter data expertise in Financial Services (Banking, Insurance), Consumer Products (Retail), Energy & Resources, Life Sciences (Healthcare) and Government (Transport, Higher Ed, Social Services) industries • Experience with implementation of data security, encryption, PII/PSI legislation, identity and access management across sources and environments • Knowledge of software configuration management environments and tools such as JIRA, Git, Jenkins, TFS, Shell, powershell, Bitbucket, etc. • Bachelor’s Degree or higher in quantitative areas such as Computer Science, Information Management, Big Data & Analytics, or a related field is desired
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Apply design best practices: color theory, UX principles, and accessibility standards. • Optimize workbooks for performance (efficient calculations, extracts, and queries) • Lead migration projects from MicroStrategy, BusinessObjects, or other BI tools to Tableau. • Reproduce and enhance legacy reports in Tableau, ensuring feature parity and improved UX. • Validate data accuracy post-migration through sampling, reconciliation, and automated testing. • Automate data extract refreshes, alerting, and workbook publishing via Tableau Server/Online. • Implement CI/CD processes for Tableau content using Git, Tableau APIs, and automated testing frameworks. • Establish standardized naming conventions, folder structures, and content lifecycle policies. • Partner with analytics translators, data engineers, and business owners to gather requirements and iterate solutions. • Mentor junior BI developers on Tableau best practices, performance tuning, and dashboard design.
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Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.
Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.
Architectural Oversight: • Design, implement, and optimize cloud architectures for Windows and Linux VMs in AWS, ensuring performance, security, and scalability. • Conduct Well-Architected Framework reviews to assess and enhance system reliability, cost-efficiency, and operational excellence.
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Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.
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Have strong people management skills: leading teams, training, onboarding, offboarding, etc. • Certifications in architecture, data engineering and development from AWS (Preferred) • Subject matter data expertise in Financial Services (Banking, Insurance), Consumer Products (Retail), Energy & Resources, Life Sciences (Healthcare) and Government (Transport, Higher Ed, Social Services) industries • Experience with implementation of data security, encryption, PII/PSI legislation, identity and access management across sources and environments • Knowledge of software configuration management environments and tools such as JIRA, Git, Jenkins, TFS, Shell, powershell, Bitbucket, etc. • Bachelor’s Degree or higher in quantitative areas such as Computer Science, Information Management, Big Data & Analytics, or a related field is desired
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Prioritizes business and project requirements. Defines project purpose and cost/benefit analysis for various initiatives and projects. Enacts project planning and management to balance project resource, timeline, and scope. Provides thorough communication internally within the department and externally to the rest of the business. Provides functional expertise to one or more business areas. Defines and documents process flows. Facilitates testing and quality assurance. Facilitates end user training. Helps establish framework for business operations reports for various functional areas. Owns and manages all business operations reporting. Runs with business operations and analytics needs as pertaining to: current projects and initiatives, ad hoc information requests, CORE requests, communication plans around projects and initiatives, new data center builds as needed, data center expansions, as needed, business case development for tools and resources. Oversees and owns document management initiatives.
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Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.
Preferred: • In-depth understanding of IP networking, VPN's, DNS, load balancing and firewalls.
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General office environment: no special physical demands required. May require long periods of sitting and viewing a computer monitor. • Schedule flexibility to include working weekends and/or evenings and holidays as required by the business for 24/7 operations. • Occasional domestic travel, less than 10%
Handling of contract e-mail inbox: managing request from internal Sales teams in relation to customer contracts. • Investigating and follow up on customer contracts in our internal customer contract software • Preparing customer contracts for internal signature process • Scanning, re-uploading and filling contracts into internal contracting software system. • Main point of contact for customer contract validation team and working closely with the team based in India and USA • Maintaining and investigating differences on monthly reporting • Organizing signature/countersignature for NDA and other compliance documents following our standard processes
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Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.
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Discover your inner Racker: Racker Life • Information on benefits offered is here. • This role will be supporting Government Customers and new hires will undergo an FBI Background investigation- Criminal Justice Information Services (CJIS).
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1. Active Directory: • Manage user accounts, groups, OUs, and group policy objects (GPOs). • Troubleshoot replication issues, login failures, DNS dependencies, and trust relationships. • Perform domain controller health checks and FSMO role verifications. • Investigate account lockouts, authentication delays, and Kerberos issues. • Support AD-integrated services like Certificate Authority and audit policies.
Credit sign-off: None
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Exchange Online: mail flow troubleshooting, Exchange Online Protection (EOP), retention policies, and email security via Microsoft Defender.
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Architect and build highly scalable, cloud-native applications on the AWS platform using core developer services such as: API Gateway, Lambda, SQS, DynamoDB and ECS. • Leverage new technology paradigms (e.g., serverless, containers, microservices). • Migrate monolithic applications to microservices architectures. • Advise on implementing AWS best practices. • Influence infrastructure architecture by sharing your application development expertise. • Willingness to travel to client locations and deliver professional services. • BS level technical degree. Additional experience may substitute the for the degree.
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Managing Server Builds: • Ensure accurate and timely builds of new devices for new and existing accounts, manage risks and solve delays. • Track and record progress of implementation • Communicates expectations between internal teams and provide accurate delivery dates to the customer Account Team, manage the build queues to ensure revenue is recognized. • Acquire additional information that may be needed to begin the build, identify build impacting info and prioritize accordingly. • Manages flow of solution provisioning process within support team, with the goal to hit agreed date, reduce cycle time and recognize revenue. • Manage Core and other internal tools and systems.
Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.
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Technische Kenntnisse in möglichst vielen davon: Public Cloud-Architektur (Azure), PaaS (Container, Kubernetes, Pub/Sub, FaaS usw.) • Kenntnis von gängigen Sicherheitspraktiken (z. B. Verwendung von IAM-Rollen, KMS usw.) • Frühere Erfahrungen mit der Entwicklung groß angelegter Systeme. • Verfügt über fundierte Kenntnisse über Cloud-Technologien und kann Best-Practice-Ansätze und -Praktiken formulieren. • Starke Kommunikationsfähigkeiten, Erfahrung im Kundenkontakt wünschenswert.
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Strategy: Responsible for creating capability and offering roadmap to accelerate the business.
Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.
This position requires a unique combination of data modeling expertise, technical knowledge, and healthcare industry understanding. The ideal candidate will have demonstrated success in designing efficient, scalable data models and a passion for creating data structures that enable powerful analytics and insights.
Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.
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Programming languages: Python and/or Scala (required)
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Technical certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, or similar. • 8+ years of experience in technology solutions, architecture, and consulting, with a focus on multi-cloud environments and enterprise solutions. • Proven experience with enterprise cloud architecture across Azure and AWS platforms (experience with Google Cloud is a plus). • Strong experience managing complex cloud transformation projects and multi-cloud migrations for large enterprise customers. • Exceptional communication and collaboration skills, with the ability to interact at all levels of an organization, from CxOs to technical teams. • Experience with Kubernetes and Docker Containerization including automation tools, processes, logging and troubleshooting tools, and methods • Experience with multiple Container Orchestration concepts and platforms • Operational expertise on public cloud platforms from AWS, Azure, and Google Cloud Platform • Competency in virtualization with experience launching virtual machines in both enterprise and cloud computing environments • Experience leading and mentoring technical teams to drive delivery excellence and capability building. • 10+ years of experience in technology solutions, architecture, and consulting. • Experience with modernizing applications to microservices • Experience with cloud-native security, networking, and cloud governance best practices. • 5+ years of experience leading delivery teams, including working with technology partners and driving cross-functional alignment.
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DESIGN: • Perform design requirements feasibility studies • Perform vendor recommendation / selection and coordination for hardware testing and installations • Examine theoretical and implemented designs for deficiencies and facilitate corrections
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Beratung von Kund: innen hinsichtlich Datenstrategie, Governance und cloud-nativer Datenservices • Mehrjährige praktische Erfahrung in Datenprojekten mit Fokus auf Cloud-Technologien • Sicherer Umgang mit verschiedenen Datenverarbeitungsansätzen (Batch, Streaming, Micro-Batching) • Fähigkeit, komplexe Datenflüsse von der Quelle bis zur Analyse zu modellieren und umzusetzen • Gutes Verständnis von Datensicherheit, Zugriffskonzepten und Skalierungsmechanismen • Teamfähigkeit, Kommunikationsstärke und Bereitschaft zur Arbeit im deutschsprachigen Kundenumfeld
Präsentation technischer Lösungen gegenüber unterschiedlichen Zielgruppen, von Entwickler: innen über Analyst:innen bis hin zu Führungskräften
Sprachen & Frameworks: Java, Python, Node.js, .NET, Go, TypeScript, JavaScript; Spring Boot, Express.js, React, Angular
Working knowledge/certification in one or more additional project management methodologies: PMP, PRINCE2, Foundation and Expert level certification in Azure / AWS/ GCP. • Understanding of Agile mythologies and Principles • 10+ Years of Project Management experience in successfully delivering Cloud Transformation Projects incl. DC Migrations, Applications Modernization, DevOps Transformation, and Software Development using cloud native technologies of AWS/AZURE/GCP.
Discover your inner Racker: Racker Life Information on benefits offered is here. #LI-MF1 #LI-San Antonio, TX
Experience Range: 7 to 14 yrs • Senior-level experience with Site Reliability Engineering, DevOps, Code level application support and troubleshooting, AWS Infrastructure design, implementation and optimization, Automation for deployment, scaling and reliability. • Experience with observability solutions tools like Splunk, Datadog, SignalFx, etc. • Experience deploying, maintaining and supporting software applications/services in the AWS ecosystem • Proactive approach to identifying problems and solutions • Experience writing code with one or more interpreted languages such as Python, PHP, Perl, Ruby,Linux Shell • Experience with Terraform or Cloud Formation scripting • Experience with configuration management tools like Ansible, Chef or Puppet • Experience with standard software development best practices and tools such as code repositories (Git preferred) • Experience executing in an agile software development environment • Good understanding of pricing/cost models across AWS services, especially compute, storage, and database offerings • A clear understanding of network & system Management solutions • Excellent organizational and project management skills • Excellent communication, critical thinking & analytical skills
At least one of the following certifications is required: Project Management Professional, Certified Scrum Master, SAFe. • Solid understanding of SDLC and when to apply agile vs. traditional methodologies to achieve the best outcome. • Knowledge in filtering and providing data and reports to customers, utilizing PowerPoint and Excel. • Customer-facing consulting experience • Familiarity with cloud technologies, software development, networking infrastructure, data, and/or security.
At least one of the following certifications is required: Project Management Professional, Certified Scrum Master, SAFe. • Solid understanding of SDLC and when to apply agile vs. traditional methodologies to achieve the best outcome. • Knowledge in filtering and providing data and reports to customers, utilizing PowerPoint and Excel. • Customer-facing consulting experience • Familiarity with cloud technologies, software development, networking infrastructure, data, and/or security.
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Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.
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