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Being the face of ML solutions at Sword: preparing releases, communicating changes, collecting feedback from end users; and acting as the first layer of troubleshooting; • Deep-diving into specific topics across Sword both to guarantee AI compatibility and to bring relevant business/technical context to the team;
Spearhead information transparency initiatives across the organization: • Plan coordinate, and organize meeting content and flow; • Use logic and prioritization tactics to manage information flow in a timely and accurate manner. • 1-3 years of strategy consulting / corporate strategy or business development in a start-up environment; • Highly proficient in spoken and written English; • Excellent problem-solving skills; • Ability to successfully manage multiple projects simultaneously; • Capacity to work collaboratively with cross-functional teams; • Excellent analytical and synthesis skills; • Highly resourceful;Strategic mindset; • Organization and planning skills; • Ability to diffuse conflict and work with diverse teams towards the best solution through strong interpersonal skills. • Entrepreneurial spirit; • Capacity to communicate effectively with different stakeholders in a structured manner; • Ability to create trusting relationships at all levels of an organization; • Bachelor’s Degree in Engineering, Economics, Management or related areas. • A stimulating, fast-paced environment with lots of room for creativity; • A bright future at a promising high-tech startup company; • Career development and growth, with a competitive salary; • The opportunity to work with a talented team and to add real value to an innovative solution, with, the potential to change the future of healthcare; • A flexible environment where you can control your hours (remotely) with unlimited vacation; • Access to our health and well-being program (digital therapist sessions); • Remote or hybrid work policy; • To get to know more about our Tech Stack, check here
Commercial Support: Provide legal support on healthcare and technology-related commercial agreements with healthcare plan and employer clients, vendors, and business partners. Collaborate with the sales and business teams to structure compliant and commercially viable commercial relationships.
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Drive client growth and engagement: Manage the end-to-end client lifecycle for a growing portfolio of partnership customers — lead implementation, foster employee engagement, and continually demonstrate and expand Sword’s value.
Operational Leadership: Work alongside the General Manager to oversee day-to-day business operations, ensuring smooth execution across departments while maintaining a focus on operational efficiency and productivity.
Provide exceptional customer support: Offering empathetic and solution-focused assistance through various channels. You'll handle inquiries, resolve issues efficiently, and ensure a positive experience in every interaction, contributing to our mission of delivering high-quality digital physical therapy services. • Drive member engagement from enrollment through program completion • Collaborate with Physical Therapists and be a trusted go-to resource for members • Establish human connections with members, and provide personalized support across their participation in Sword’s virtual health program • Leverage technology & internal teams to answer member questions accurately and resolve member challenges thoroughly • Participate in outreach campaigns, encouraging members to continue their progress in the program • Learn individual member communication preferences and tailor interactions to meet members’ needs • Bachelor’s Degree or 2 years relevant experience in service-based environment preferred • 1+ years of experience in either Tech Support, Call Center Support, or Customer Service • Empathetic critical thinking • Thrive in a fast-paced environment • Demonstrate a high level of personal accountability, resourcefulness, and commitment to quality • Listen and type, and talk and type, simultaneously • Excellent written and verbal communication, with proven ability to communicate with individuals at various levels within an organization • Proficiently use of Google Suite (Docs, Sheets, Slides)
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Remote or Hybrid work policy: We have offices in Porto and Lisbon, so if you want to have face-to-face contact you can always work from there.
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Quality Assurance for AI/ML- enabled SaMD: Develop, implement, and maintain the quality management system for AI/ML-enabled SaMD, ensuring compliance with internal QMS procedures and external regulations (FDA, EU AI Act, Health Canada, etc.). This includes guiding AI/ML development teams on quality processes, conducting reviews of engineering activities, and overseeing model retraining and updates.
Remote or Hybrid work policy: We have offices in Porto and Lisbon, so if you want to have face-to-face contact you can always work from there
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Corporate Governance: • Support board and committee meetings, including preparing meeting materials and agendas, resolutions, exhibits and related materials. • Maintain accurate corporate records, including articles of incorporation, bylaws, and board and committee meeting materials, minutes, and resolutions.
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Be on the road: Candidates for this position thrive when they’re on the go. This role will require frequent travel throughout the year, largely in the US but with occasional needs in Europe, and be comfortable shooting in various Sword member homes to capture real, authentic journeys and testimonials;
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Remote or Hybrid work policy: We have offices in Porto and Lisbon, so if you want to have face-to-face contact you can always work from there.
User-Centered Design: Conduct user research, and user journeys to understand our users and their needs;
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Monitoring and Incident Management: Develop and maintain monitoring and alerting solutions. Respond to incidents, troubleshoot issues, and perform root cause analysis.
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Strategic Partnership: Act as the right hand and operational lead for the Sr. Director of Customer Success, providing strategic counsel, driving key initiatives, and stepping in on their behalf when necessary to ensure the effectiveness and alignment of the CS leadership team;
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Lead Client Operations: Direct the client operations team, ensuring smooth management of client requests—from receipt through to full implementation. Oversee the process and collaborate with various internal teams to ensure that all client requirements are met.
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-Coordinate and manage the calendars of leadership team members, including scheduling meetings, appointments, and conference calls, ensuring alignment with priorities and objectives.
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Exposure to tools like Postman, JIRA, Git, and some test management tools (i.e.: TestRail, X-Ray, Zephyr, etc.); • Solid knowledge of software testing; • Good analysis, organization, communication, and teamwork skills; • A dynamic and critical spirit; • Ability and taste for learning; • Autonomy and initiative; • Good level of English. • QA certification or equivalent accreditation (e.g. ISTQB); • Understanding of test automation. • A stimulating, fast-paced environment with lots of room for creativity; • A bright future at a promising high-tech startup company; • Career development and growth, with a competitive salary; • The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare; • A flexible environment where you can control your hours (remotely) with unlimited vacation; • Access to our health and well-being program (digital therapist sessions); • Remote or Hybrid work policy (Portugal only); • To get to know more about our Tech Stack, check here.
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Excellent English and willingness to work a later schedule to support US-based teammates, starting at 10: 00 am Portugal Time. • Thrives in a fast-paced, startup environment with a proactive, adaptable mindset. • Expertise in analytical tools like Looker and Google Sheets; Mixpanel experience is a plus. • Strategic thinker with strong execution skills, attention to detail, and a positive, can-do attitude. • Proven ability to ideate, execute, and measure impactful A/B tests across digital marketing channels. • Data-driven, leveraging insights to optimize campaigns and improve performance. • Knowledge of email acquisition and digital marketing best practices, with a willingness to learn new platforms and technologies. • Strong written and verbal communication skills and effective cross-functional collaboration. • Track record of producing a high volume of marketing campaigns in a fast-moving, high-growth environment.
Excellent English (spoken and written) and willingness to work a later schedule to support teammates in the US, starting at 10: 00 am Portugal Time • Deep expertise in analytical tools including Looker and Google sheets. Mixpanel experience a huge plus. • Strategic mindset combined with the ability to execute effectively and accurately and a positive, can do attitude • Highly motivated to learn new platforms and technologies to carry out dynamic marketing programs • Extremely proactive, and adaptable to a fluid environment • Strong written and verbal communication skills and the ability to work effectively with cross-functional teams. • Experience in managing multiple projects simultaneously in a fast-paced, dynamic environment • Experience working with US based teams and different time zones • Knowledge of email acquisition and digital marketing best practices.
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Remote or Hybrid work policy: We have offices in Porto and Lisbon, so if you want to have face-to-face contact you can always work from there.
Bonus: Experience collaborating with designers and guiding creative direction.
Leading Sword’s internal GenAI transition by: • Working alongside various teams to proactively identify opportunities for enhancing productivity and impact through the development of internal Generative AI solutions, or by leveraging existing off-the-shelf tools • Defining the internal Internal AI Solutions roadmap; • Leading a team of Software Engineers in the execution of such initiatives, ensuring they meet their goals; • Acting as a hands-on contributor in some tasks;
Remote or Hybrid work policy: We have offices in Porto and Lisbon, so if you want to have face-to-face contact you can always work from there.
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Critical thinking & self-direction: aware of the team’s direction and goals, you prioritize and solve issues accordingly. • Fluent in English, written and spoken • Experience working in a fast-paced environment and wearing different hats; • Experience building data processing pipelines. • 30-minute call with the recruiter; • 30-minute call with an initial screener; • 1 take-home assignment (to be delivered within 1 week); • 1h general skills and working principles interview; • 1h mindset and cultural fit interview.
Exposure to tools like Postman, JIRA, Git, and some test management tools (i.e.: TestRail, X-Ray, Zephyr, etc.); • Solid knowledge of software testing; • Good analysis, organization, communication, and teamwork skills; • A dynamic and critical spirit; • Ability and taste for learning; • Autonomy and initiative; • Good level of English. • QA certification or equivalent accreditation (e.g. ISTQB); • Understanding of test automation. • A stimulating, fast-paced environment with lots of room for creativity; • A bright future at a promising high-tech startup company; • Career development and growth, with a competitive salary; • The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare; • A flexible environment where you can control your hours (remotely) with unlimited vacation; • Access to our health and well-being program (digital therapist sessions); • Remote or Hybrid work policy (Portugal only); • To get to know more about our Tech Stack, check here.
Remote or Hybrid work policy: We have offices in Porto and Lisbon, so if you want to have face-to-face contact you can always work from there.
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RFP/RFI Response Creation: Write, edit, and submit high-quality, clear, and persuasive responses to RFPs, RFIs, and other proposals that accurately represent Sword’s offerings, strengths, and differentiators in the digital health industry.
Excellent English (spoken and written) and willingness to work a later schedule to support teammates in the US, starting at 10: 00 am Portugal Time • Deep expertise in analytical tools including Looker and Google sheets. Mixpanel experience a huge plus. • Strategic mindset combined with the ability to execute effectively and accurately and a positive, can do attitude • Highly motivated to learn new platforms and technologies to carry out dynamic marketing programs • Extremely proactive, and adaptable to a fluid environment • Strong written and verbal communication skills and the ability to work effectively with cross-functional teams. • Experience in managing multiple projects simultaneously in a fast-paced, dynamic environment • Experience working with US based teams and different time zones • Knowledge of email acquisition and digital marketing best practices.
Provide exceptional customer support: Offering empathetic and solution-focused assistance through various channels. You'll handle inquiries, resolve issues efficiently, and ensure a positive experience in every interaction, contributing to our mission of delivering high-quality digital physical therapy services. • Drive member engagement from enrollment through program completion • Collaborate with Physical Therapists and be a trusted go-to resource for members • Establish human connections with members, and provide personalized support across their participation in Sword’s virtual health program • Leverage technology & internal teams to answer member questions accurately and resolve member challenges thoroughly • Participate in outreach campaigns, encouraging members to continue their progress in the program • Learn individual member communication preferences and tailor interactions to meet members’ needs • Bachelor’s Degree or 2 years relevant experience in service-based environment preferred • 1+ years of experience in either Tech Support, Call Center Support, or Customer Service • Empathetic critical thinking • Thrive in a fast-paced environment • Demonstrate a high level of personal accountability, resourcefulness, and commitment to quality • Listen and type, and talk and type, simultaneously • Excellent written and verbal communication, with proven ability to communicate with individuals at various levels within an organization • Proficiently use of Google Suite (Docs, Sheets, Slides)
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There are no benefits coverage with this role.
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Experience in: JIRA, Figma, Looker, Notion. • A stimulating, fast-paced environment with lots of room for creativity; • A bright future at a promising high-tech startup company; • Career development and growth, with a competitive salary; • The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare; • A stimulating environment with room for creativity; • A flexible environment where you can control your hours (remotely) with unlimited vacation; • Access to our health and well-being program (digital therapist sessions); • Remote or Hybrid work policy.
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Remote or Hybrid work policy: We have offices in Porto and Lisbon, so if you want to have face-to-face contact you can always work from there.
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Remote or Hybrid work policy: We have offices in Porto and Lisbon, so if you want to have face-to-face contact you can always work from there.
Data Analysis and Reporting: Develop and maintain comprehensive customer success reports and dashboards to provide insights into customer health, engagement, adoption, retention, and key metrics like churn rate, customer lifetime value (CLTV), and Net Promoter Score (NPS);
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Being the face of ML solutions at Sword: preparing releases, communicating changes, collecting feedback from end users; and acting as the first layer of troubleshooting; • Deep-diving into specific topics across Sword both to guarantee AI compatibility and to bring relevant business/technical context to the team;
Strategic Quality Leadership: • Own the strategy and implementation of quality management systems to ensure consistent delivery of high-quality care. • Drive continuous improvement initiatives informed by auditing insights, data analysis, and outcomes tracking. • Leverage technology and AI tools to automate quality monitoring and scale processes that identify gaps, risks, and improvement opportunities across the care journey.
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Drive Operational Strategy: Design and lead cross-functional operational strategies that enhance efficiency, scalability, and member outcomes across departments;
With completion of at least one of the following: • Pelvic Health Physical Therapy 1 (PH1) through APTA OR • Pelvic Floor Level 1 (PF1) through Herman & Wallace OR • Pelvic Health I through Evidence in Motion • Comfortable working a flexible schedule, between 10 and 20 hours / week, with schedule availability for the following month at least 30 days in advance • Excellent interpersonal skills that come across even through a digital care workspace, translating in the ability to engage our members • Ability to balance clinical responsibilities with a strong focus on member empowerment, behavioral change, and motivational engagement • Hard-working and able to handle the pressure of a fast-paced environment • Adaptability to rapidly evolving processes without intimidation • This is a variable-time position with hours fluctuating between 10 hours/week and 20 hours/week and is fully remote.
Team Leadership and Development: - Lead, mentor, and develop a team of data analysts, promoting growth and fostering a collaborative environment. - Conduct regular performance reviews, set clear goals, and support career progression for team members. - Lead and inspire teams across multiple business units, promoting best practices.
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Experience with special populations (eg: elderly, musculoskeletal conditions, athletes, etc); • Experience with supporting behavior change, motivational interviewing, and/or NBC-HWC certification; • Familiarity with wearable devices and fitness technology; • A stimulating, fast-paced environment with lots of room for creativity; • A bright future at a promising high-tech startup company; • Career development and growth, with a competitive salary; • The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare; • A flexible environment where you can control your hours (remotely) with unlimited vacation; • Access to our health and well-being program (digital therapist sessions); • Remote or Hybrid work policy.
Be familiar with core accounting sections including: leases, inter-company transactions, fixed assets, capitalized software; • Conduct detailed financial analysis to identify trends, variances, and opportunities for improvement; • Perform timely reconciliations for key accounts on a monthly basis; • Provide administrative support to the finance and accounting team, such as filing, organizing documents, and responding to inquiries; • Collaborate with cross-functional teams to streamline processes, improve efficiency, and achieve organizational objectives; • Plays an integral role in the development, implementation and maintenance of the financial accounting systems; • Provides their team with meaningful, accurate and timely financial information and reports as requested; • Participate in the interim and annual audits for the Group; • Stay current on accounting principles, standards, and regulations, ensuring compliance with evolving requirements; • Perform other accounting and controller duties and support junior staff as required or assigned. • University degree in Finance, Economics, Accounting or any related field; • Experience with month-end/year end close processes in complex multi-national and multi-currency frameworks; • Comfort with Finance and Accounting principles (local GAAP, US/IFRS will be a plus) and good financial statement analysis ability; • Excellent excel skills and used to work with a complex ERP (NetSuite a plus); • Independent handling of a variety of tasks with different levels of complexity and organizing work efficiently; • Good communication skills, able to build relationships with internal and external stakeholders. • Endurance and flexibility, when facing problems; • Taking ownership of assigned responsibilities, including self-study/research needed to execute the same; • Very high attention to detail, organized and thorough with a desire for continuous improvement and improve pain-points; • Working experience +4 years; • Fluent in English (written and spoken); • Ability to work with little or no supervision; • Curious, enthusiastic, proactive, strong team player. • A stimulating, fast-paced environment with lots of room for creativity; • A bright future at a promising high-tech startup company; • Career development and growth, with a competitive salary; • The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare; • A stimulating environment with room for creativity; • A flexible environment where you can control your hours (remotely) with unlimited vacation; • Access to our health and well-being program (digital therapist sessions); • Remote or Hybrid work policy.
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You don’t need decades of experience or a fancy title - what matters is your ability to demonstrate how you’ll deliver on these outcomes.
With completion of at least one of the following: • Pelvic Health Physical Therapy 1 (PH1) through APTA • Pelvic Floor Level 1 (PF1) through Herman & Wallace • Pelvic Health I through Evidence in Motion • Must be fluent in Spanish (verbal and written) • Comfortable working a flexible schedule, between 10 and 20 hours / week, with schedule availability for the following month at least 30 days in advance • Excellent interpersonal skills that come across even through a digital care workspace, translating in the ability to engage our members • Ability to balance clinical responsibilities with a strong focus on member empowerment, behavioral change, and motivational engagementHard-working and able to handle the pressure of a fast-paced environment • Adaptability to rapidly evolving processes without intimidation • This is a variable-time position with hours fluctuating between 10 hours/week and 20 hours/week and is fully remote. • Hours will be based on operational needs and communicated to you up to 4 weeks in advance.
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Marketing Content & Campaign Management
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Assist with monthly close activities: accruals, journal entries, and account reconciliations; • Help track purchase orders and ensure proper invoice matching; • Work closely with other teams to resolve discrepancies or gather missing data; • Maintain accurate financial records and help improve internal processes; • Contribute to audit preparation and reporting as needed. • Degree in Accounting, Finance, or a related field; • 1–2 years of accounting or finance experience (internships count!); • Solid understanding of basic accounting principles (debits/credits, GLs, accruals, Financials); • Comfortable working with Excel or Google Sheets; • Strong attention to detail and organizational skills; • Proficient in English and able to communicate clearly with cross-functional teams. • Experience with accounting, P2P and ERP tools (e.g. NetSuite, NAV, SAP, Primavera, etc.); • Familiarity with international accounting standards or working with global teams; • A proactive mindset — you like improving how things are done, not just following instructions; • Interest in building a career in accounting or finance within a fast-paced environment. • A stimulating, fast-paced environment with lots of room for creativity; • A bright future at a promising high-tech startup company; • Career development and growth, with a competitive salary; • The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare; • A flexible environment where you can control your hours (remotely) with unlimited vacation; • Access to our health and well-being program (digital therapist sessions);
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Partner 1: 1 with PTs to support the acquisition of new state licenses, guiding them through the process and ensuring timely submission of all necessary documentation. • Coordinate credentialing efforts for PTs with various health plans, acting as a liaison between clinicians and plans to facilitate smooth and timely credentialing. • Release appropriate information and documentation to external agencies upon request, following all relevant policies and privacy regulations. • Monitor license and credential expiration dates; proactively notify PTs and assist them in completing renewal requirements ahead of deadlines. • Serve as a knowledgeable resource to PTs by answering questions and providing guidance on basic licensing and credentialing processes, including Sword-specific requirements and those of external organizations.
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Hardware Quality Assurance: • Define and maintain QA strategies across the product lifecycle, with a focus on hardware development and integration into combination products. • Provide quality support during product development and design changes, ensuring it complies with ISO 13485, FDA 21 CFR 820, IEC 60601 • Drive and support Design Transfer activities, ensuring appropriate controls are in place for scaling, qualification, and validation of equipment and processes • Ensure proper traceability between design requirements, risk controls, and verification activities through DMR/Device Master Records. • Conduct regular audits of production processes
With completion of at least one of the following: • Pelvic Health Physical Therapy 1 (PH1) through APTA OR • Pelvic Floor Level 1 (PF1) through Herman & Wallace OR • Pelvic Health I through Evidence in Motion • Comfortable working a flexible schedule, between 10 and 20 hours / week, with schedule availability for the following month at least 30 days in advance • Excellent interpersonal skills that come across even through a digital care workspace, translating in the ability to engage our members • Ability to balance clinical responsibilities with a strong focus on member empowerment, behavioral change, and motivational engagement • Hard-working and able to handle the pressure of a fast-paced environment • Adaptability to rapidly evolving processes without intimidation • This is a variable-time position with hours fluctuating between 10 hours/week and 20 hours/week and is fully remote.
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Lead Cross-Functional Initiatives: Coordinate teams to ensure timely execution and seamless collaboration across teams.
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Hardware Quality Assurance: • Define and maintain QA strategies across the product lifecycle, with a focus on hardware development and integration into combination products. • Provide quality support during product development and design changes, ensuring it complies with ISO 13485, FDA 21 CFR 820, IEC 60601 • Drive and support Design Transfer activities, ensuring appropriate controls are in place for scaling, qualification, and validation of equipment and processes • Ensure proper traceability between design requirements, risk controls, and verification activities through DMR/Device Master Records. • Conduct regular audits of production processes
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Take the lead of working with members of the accounting team to uplevel quality controls: reconciliations, flux analysis, performance of key controls; • Help lead the build out and monthly aggregation of financial data for accounting close package • Be direct liaison with auditors and internal accounting team to efficiently get through audits • Take lead on building out reports within NetSuite
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Bonus: Experience collaborating with designers and guiding creative direction.
Exposure to tools like Postman, JIRA, Git, and some test management tools (i.e.: TestRail, X-Ray, Zephyr, etc.); • Solid knowledge of software testing; • Good analysis, organization, communication, and teamwork skills; • A dynamic and critical spirit; • Ability and taste for learning; • Autonomy and initiative; • Good level of English. • QA certification or equivalent accreditation (e.g. ISTQB); • Understanding of test automation; • API testing experience. • A stimulating, fast-paced environment with lots of room for creativity; • A bright future at a promising high-tech startup company; • Career development and growth, with a competitive salary; • The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare; • A flexible environment where you can control your hours (remotely) with unlimited vacation; • Access to our health and well-being program (digital therapist sessions); • Remote or Hybrid work policy. • To get to know more about our Tech Stack, check here.
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Team Development: Lead, motivate, and develop an outcome-driven team with 100+ members with diverse profiles. Attract, inspire and grow leaders to instill culture of excellence and bias to action in their teams.
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Project Management: Manage strategic HR initiatives from inception to completion, delivering projects on time, within budget, and aligned with organizational goals.
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Content Creation: Develop and manage content for consumer-facing assets including social media posts, emails, direct mail, webinars, fliers, and more, ensuring consistency across platforms;
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Drive client growth and engagement: Manage the end-to-end client lifecycle for a growing portfolio of partnership customers — lead implementation, foster employee engagement, and continually demonstrate and expand Sword’s value.
Lead top-of-funnel strategy and execution: positioning and messaging across digital and offline channels • Build and scale ROI-positive performance marketing campaigns across email, direct mail, push, and retargeting • Design and optimize member journeys—from first touch to long-term engagement • Lead CRM and lifecycle marketing strategy, including segmentation, personalization, and testing • Build and manage a high-performing team of marketers, analysts, designers and growth enablement team members (both direct and dotted-line reports) • Establish clear KPIs and operational cadences for reporting, iteration, and scale • Act as the voice of the Move member—bringing empathy, curiosity, and creativity to every decision • A passion for helping people live healthier, pain-free lives • 10 years of marketing experience with a strong background in growth or performance marketing • Experience in both early-stage (scrappy, experimental) and later-stage (scalable, strategic) environments • Experience in B2C or B2B2C marketing, ideally in healthcare, digital wellness, or consumer tech • Analytical and data-driven, with strong experience using tools like Looker, Google Sheets, and A/B testing frameworks • Experience building high-impact user journeys and optimizing multi-channel funnels • Proven ability to lead and develop high-performing teams • Excellent communication skills—able to distill complex ideas into compelling narratives • Bias toward action, creative problem solving, and ownership • Comfort navigating ambiguity and operating in a very fast-changing environment
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Strategic Partnership: Act as the right hand and operational lead for the SVP of Growth, providing strategic counsel, driving key initiatives, and stepping in on their behalf when necessary to ensure the effectiveness and alignment of the Growth leadership team;
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ETL (Extract, Transform, Load) Pipelines: Adept at building and maintaining data pipelines that can process large volumes of healthcare data. This includes cleaning, validating, merging, and enriching data from disparate sources;
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Remote or Hybrid work policy: We have offices in Porto and Lisbon, so if you want to have face-to-face contact you can always work from there.
Driving Enrollments: You’ll reach out to qualified leads, convert them over the phone, and encourage them to complete the enrollment process while offering support as needed;
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Creative Ideation & Editorial Leadership: • Develop bold, innovative content ideas that resonate with audiences and differentiate Sword Health in the market. • Serve as the creative lead for editorial content across platforms, from blog posts and white papers to podcasts and multimedia projects.
Lead Strategic Partnership Initiatives: Oversee the development and management of strategic partnerships within your portfolio, including identifying and sourcing new partners, as well as negotiating and executing contracts.
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Experience and Background: • 6+ years of experience in strategic partnerships, sales, business development, or sales strategy • Experience working with healthcare partners such as specialty providers, digital health companies, telemedicine platforms and/or medical practices. • Demonstrated understanding of the digital health ecosystem and ability to identify strategic partnerships opportunities with non-traditional healthcare entities.
Own the Deal Lifecycle: Serve as the trusted advisor and subject matter expert for the Sales team on deal structuring, pricing, and contract negotiations. You will manage the process from initial quote to final signature.
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A role with direct impact: your work meaningfully contributes to the health and well-being of our members. • An attractive base salary with the potential for significant earnings through our incentive program.
Support our competitive intelligence efforts: structure, monitor and analyze the competitive landscape across products, markets, and go-to-market strategies; • Assist in high-priority initiatives including investor & board relations, and corporate development; • Support in decision-making, communication, project management, and implementation of cross functional projects for Sword’s leadership; • Build and maintain strategic assets such as battlecards, competitor profiles, and strategic comparisons to inform key teams including Sales, Product, and Leadership; • Distill complex, fast-changing information into clear, actionable insights; • Monitor industry trends, emerging players, partnerships, and M&A activity to support leadership’s strategic view. • 2+ years of strategy consulting, corporate strategy, VC/PE or business development; • Excellent analytical and synthesis skills; • Curios, proactive and resourceful; • Ability to successfully manage multiple projects simultaneously; • Capacity to work collaboratively with cross-functional teams, with high ownership and accountability; • Organization and planning skills; • Highly proficient in spoken and written English. • Entrepreneurial spirit; • Capacity to communicate effectively with different stakeholders in a structured manner; • Ability to create trusting relationships at all levels of an organization; • Bachelor’s Degree in Engineering, Economics, Management or related areas. • A stimulating, fast-paced environment with lots of room for creativity; • A bright future at a promising high-tech startup company; • Career development and growth, with a competitive salary; • The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare; • A flexible environment where you can control your hours (remotely) with unlimited vacation; • Access to our health and well-being program (digital therapist sessions); • Remote or Hybrid work policy. • To get to know more about our Tech Stack, check here.
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A quantitative approach: an understanding of the key metrics Surgery Hero should monitor and how to effect improvement in them • Familiarity with the Microsoft suite • Familiarity with designing presentations and Canva software a bonus
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Lead & develop the concierge team
Excellent English (spoken and written) and willingness to work a later schedule to support teammates in the US, starting at 10: 00 am Portugal Time • Deep expertise in analytical tools including Looker and Google sheets. Mixpanel experience a huge plus. • Strategic mindset combined with the ability to execute effectively and accurately and a positive, can do attitude • Highly motivated to learn new platforms and technologies to carry out dynamic marketing programs • Extremely proactive, and adaptable to a fluid environment • Strong written and verbal communication skills and the ability to work effectively with cross-functional teams. • Experience in managing multiple projects simultaneously in a fast-paced, dynamic environment • Experience working with US based teams and different time zones • Knowledge of email acquisition and digital marketing best practices.
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Driving Enrollments: You’ll peak with qualified leads, convert them over the phone, and encourage them to complete the enrollment process while offering support as needed;
Work alongside with data scientists, data engineers and data analysts in complex analysis and in deploying designed and well-tested ML models into practice, helping to build appropriate frameworks to test and monitor ongoing model performance: • Provide methodological, statistical, design and analytical feedback for new and ongoing operations / applied research projects; • Work and collaborate with stakeholders (Finance, Marketing, Product, Clinical operations) to develop strategies and data science products to solve real world problems. • Previous Experience using machine learning to derive insights and find patterns in the data; • Knowledge of SQL as well as statistical packages (such as those in Python); • Focus and dedication to solve complex business problems with data, being able to use Data Science technical tools and techniques. • Genuine curiosity that drives you to experiment and try new things. • A stimulating, fast-paced environment with lots of room for creativity; • A start of a bright future at a promising high-tech startup company; • Access to our health and well-being program (digital therapist sessions); • Learning opportunities with tailored mentoring. • Remote or Hybrid work policy. • To get to know more about our Tech Stack, check here.
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Bonus: Exposure to conversational AI or digital health products. • A stimulating, fast-paced environment with lots of room for creativity; • A bright future at a promising high-tech startup company; • Career development and growth, with a competitive salary; • The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare; • A flexible environment where you can control your hours (remotely) with unlimited vacation; • Access to our health and well-being program (digital therapist sessions);
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Experience with special populations (eg: elderly, musculoskeletal conditions, athletes, etc). • Experience with supporting behavior change, motivational interviewing, and/or NBC-HWC certification. • Familiarity with wearable devices and fitness technology. • A stimulating, fast-paced environment with lots of room for creativity; • A bright future at a promising high-tech startup company; • Career development and growth, with a competitive salary; • The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare; • A flexible environment where you can control your hours (remotely) with unlimited vacation; • Access to our health and well-being program (digital therapist sessions); • Remote or Hybrid work policy.
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Build the Team: You’ll hire, coach, and lead a team of BDRs from the ground up - creating a high-performance culture that’s as hungry and mission-driven as you are.
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Rapid Execution: The drive to achieve excellence quickly, showcasing your history as a rapid executor with a relentless commitment to learning and prioritizing speed in shipping lean but robust features;
Monitoring and Incident Management: Develop and maintain monitoring and alerting solutions. Respond to incidents, troubleshoot issues, and perform root cause analysis.
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