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Performance Management: Monitor, analyze, and report on the performance of channel partners • Implement performance improvement plans and strategies to maximize sales and profitability
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Design Expertise: 6-8+ years in product design, with experience in UX, systems design, UI, and information architecture at scale in a SaaS company (specifically, experience in B2B SaaS is nice-to-have).
No description available
No description available
Experience: Proven experience in global brand sponsorships, specifically in Formula 1
Experience: Proven experience in global brand sponsorships, specifically in Formula 1
Required: Salesforce related experience and/or documented training certification. • Collaborate with global teams to understand their operational needs and strategies • Ensure consistent use of sales technologies and adherence to best practices • Review complex deals alongside the GTM team providing guidance on optimal deal structures • Identify risks and opportunities within deals, renewals and our pricing structures, and influence the deal with your recommendations • Accurately processing orders using Salesforce and ensuring deals include all required information and are ready to be invoiced by Finance in a timely manner • Provisioning all SPO/PO orders in back office • Ensure alignment between Salesforce and Back Office to ensure that the Salesforce contract matches our back office billing record • Partners with Deal Desk and systems teams to facilitate process and system improvements to deal desk operations and overall opportunity closure process • Partner with Deal Desk team to perform enablement and other special projects related to Quote to Cash • Monitor the Revenue Operations Slack channel to provide assistance and advice on deal desk and quote to cash related questions • Collaborate with the team to tackle RevOps Cases in the Salesforce queue (churn, data updates related to the deal process, etc) • Work closely with billing engineers, finance, and legal to ensure that our processes are aligned • Support the integration of acquired companies into the 1Password organization by coordinating cross-functional teams and aligning business processes to achieve operational synergies • Working in partnership with the Manager GTM Strategy, Planning and Revenue Operations to support the GTM process and create consistency across all pipeline generating teams. • Support the Systems team with prioritization of large scale updates and process changes affecting the Revenue team. • Identify areas of improvement and collaborate to identify solutions to streamline and automate data and processes • Champion CRM data hygiene across leads, accounts and opportunities. • Maintain reporting and dashboards to bring visibility to actionable insights.
Communication (& Language): You have excellent written and spoken communication skills in English, with the ability to engage and share information effectively. English is required, but proficiency in other languages is an asset! • 2+ years of experience in a customer-facing technical role or similar, ideally supporting IDaaS/IAM, cloud platforms, SIEM, or developer workflows in the SaaS space. • Strong problem-solving skills and the ability to clearly communicate technical concepts to diverse audiences with attention to detail. • Comfort providing support via phone, email and remote support sessions. • Proven ability to troubleshoot authentication protocols, including, OpenID Connect, and OAuth 2.0, as well as identity and directory services such as Microsoft Entra ID, Okta, Google Workspace, JumpCloud, OneLogin, Auth0, and Rippling. • Working proficiency with cloud platforms, including AWS, Azure, Google Cloud, and DigitalOcean, as well as containerized environments such as Docker and Kubernetes. • Understanding of networking fundamentals, including DNS, TCP/IP, and ports, with experience using diagnostic tools such as dig, IP lookup, and port scanning techniques. • Experience working with REST APIs, including parsing and filtering API responses using jq. • Previous experience working with SCIM, SSO and automated provisioning solutions. • Basic scripting experience, with familiarity in Python, Bash, or PowerShell. • Knowledge of SIEM platforms such as Splunk and Datadog, along with an understanding of security best practices. • Hands-on experience with Linux and Windows platforms, including command-line tools. • Basic familiarity with SSH tools, including configuring SSH agent integration and managing OS-specific SSH configurations. • Understanding of Conditional Access management policies and enterprise security frameworks.
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Optional: You have personal experience with 1Password or cybersecurity. While not required, it’ll help you quickly have confidence in this role. • Month 1 • Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. • Learn Salesforce, what and how we track, and the benefits of keeping customer • information within it updated. • By the end of the first month, you’ll be able to guide an SMB sized customer through an intro discussion in our Customer Success process. • Month 3 • Can guide a small customer through multiple levels of the defined Customer Success process, using your product expertise to educate, provide feedback, and discover opportunities to upsell or expand, while driving value for the customer. • Proactively report on customers’ needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. • Build and maintain a healthy account book of customers • Month 6 • Have developed your best personal approach and rhythm, analyzed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross-functional peers in internal teams
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Commitment to be outstanding in your field and desire to develop in weekly 1: 1s. • Nice to have if you can communicate in either of these languages fluently (French, Italian or Spanish)
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Experience: 5-7 years of product marketing experience, with 3+ years of cybersecurity industry experience preferred. Bachelor's or Master's Degree in Technology, Marketing, or related field or equivalent work experience.
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Communication (& Language): You have excellent written and spoken communication skills in both English and French, with the ability to engage and develop relationships, sharing information effectively across all professional levels. • 4+ years of SaaS sales experience, preferably in security with a focus on Mid Market accounts OR top performance in SMB and ready to step up. • Demonstrated success in owning and growing a geographical territory or country within EMEA. • Proven track record of meeting or exceeding sales quotas and KPIs. • Outstanding sales skills in prospecting, pipeline building, strategic account planning, value-based selling, and territory management, with meticulous operating rigor in pipeline management, forecasting, and pacing to target • Demonstrated success in upselling & cross-selling to both new customers and across a book of business, and in uncovering customer pain points beyond what's initially shared • Proficient skills in business acumen, negotiation, relationship building, communication & presentation skills to C-Suite • Demonstrated ability to understand and articulate complex cybersecurity concepts, particularly in Identity and Access Management. • Self-motivated, driven, and able to work independently in a remote setting. • Preferable proficiency with Salesforce, Slack, Zoom, Linkedin Sales Navigator & Outreach
Drive Product-Led Growth Initiatives: Identify, execute, and scale PLG strategies across the product lifecycle—from acquisition and activation to retention and expansion.
Communication (& Language): You have excellent written and spoken communication skills in both English and German, with the ability to engage and develop relationships, sharing information effectively across all professional levels. • 4+ years of SaaS sales experience, preferably in security with a focus on Mid Market accounts OR top performance in SMB and ready to step up. • Demonstrated success in owning and growing a geographical territory or country within EMEA. • Proven track record of meeting or exceeding sales quotas and KPIs. • Outstanding sales skills in prospecting, pipeline building, strategic account planning, value-based selling, and territory management, with meticulous operating rigor in pipeline management, forecasting, and pacing to target • Demonstrated success in upselling & cross-selling to both new customers and across a book of business, and in uncovering customer pain points beyond what's initially shared • Proficient skills in business acumen, negotiation, relationship building, communication & presentation skills to C-Suite • Demonstrated ability to understand and articulate complex cybersecurity concepts, particularly in Identity and Access Management. • Self-motivated, driven, and able to work independently in a remote setting. • Preferable proficiency with Salesforce, Slack, Zoom, Linkedin Sales Navigator & Outreach
Customer Advocacy: • Deliver the best-in-class customer experience that 1Password is known for, demonstrating empathy, tact and professionalism as you deliver solutions to our global customer base. • Diagnose, troubleshoot and deliver effective solutions through email, phone and Zoom support sessions. • Refine service delivery by relaying feedback, bugs and product feature requests to our internal teams and stakeholders. Proactively escalate high-impact issues and emergent trends, particularly those affecting key enterprise customers ensuring rapid resolution and cross-functional collaboration.
No description available
Minimum of 7 years of related experience. Preferred: 1-2 years people management experience • Proven experience in supporting best-in-class customer support teams and processes • Strong leadership and team management skills, with the ability to motivate, coach, and develop a high-performing team • Experience in talent management, with a focus on identifying and developing potential leaders within the organization • Demonstrated stakeholder management skills, with the ability to collaborate effectively with individuals at all levels within the organization • Strong communication and interpersonal skills
Bonus points for: • Ability to work with international teams and understand cross-border data transfer rules • Work experience in Privacy, Data Protection, Compliance, or a related field • Privacy certification (e.g., Certified Information Privacy Professional (CIPP/C CIPP/US or CIPP/EU) • Legal Research & Analysis • Support research efforts on privacy-related legal developments, regulatory changes, and enforcement trends. • Help analyze how changes in privacy laws may affect 1Password’s business operations. • Collaborate with the commercial legal team in drafting and reviewing privacy-related agreements, including data processing agreements (DPAs) and vendor contracts. • Monitor updates in data privacy laws and regulations and share insights with internal teams. • Assist in developing and implementing internal privacy policies and procedures that align with legal requirements and industry standards. • Incident Management • Help maintain accurate records of incidents and support compliance with the 1Password’s incident response plan. • Assist in preparing data breach notifications for regulatory authorities and impacted individuals, as required. • Vendor Management • Review and assess third-party service providers’ privacy practices to ensure alignment with the 1Password’s data protection standards. • Advise on due diligence processes for onboarding new vendors, partners or customers, ensuring compliance with contractual and legal obligations. • Support the management and organization of vendor data processing agreements and related documents.
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Revenue Retention: Manage the renewal process to maintain and strengthen client relationships, proactively addressing retention challenges and optimizing account value.
Communication (& Language): You have excellent written and spoken communication skills in both English and German, with the ability to engage and develop relationships, sharing information effectively across all professional levels. • 3+ years of experience in a customer-facing technical role, ideally within a SaaS/Security/Technology environment. • Effective and timely communication skills over email, phone, and video. This position involves significant customer interaction, which should be something you find engaging. • Ability to explain complex technical problems in a simple and easy-to-understand way.
Design Expertise: 6-8+ years in product design, with experience in UX, systems design, UI, and information architecture at scale in a SaaS company (specifically, experience in B2B SaaS is nice-to-have)
Experience: 10+ years of experience in software engineering, with at least 5 years in a leadership role, preferably within the SaaS or cybersecurity industry.
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Preferred: Familiarity with 1Password's products and services.
Communication (& Language): You have excellent written and spoken communication skills in both English and German, with the ability to engage and develop relationships, sharing information effectively across all professional levels. • 3+ years of experience in a customer-facing technical role, ideally within a SaaS/Security/Technology environment. • Effective and timely communication skills over email, phone, and video. This position involves significant customer interaction, which should be something you find engaging. • Ability to explain complex technical problems in a simple and easy-to-understand way.
No description available
No description available
Experience with the following is a plus: infrastructure as code (e.g. Terraform), static application security tooling (e.g. Semgrep, Renovate), containerization platform security (e.g. Kubernetes, Linkerd, etc.)
Communication (& Language): You have excellent written and spoken communication skills in both English and German, with the ability to engage and develop relationships, sharing information effectively across all professional levels. • 3+ years experience in customer-facing activities in a B2B environment. • Ability to disseminate and popularize technical information for a general audience. • Superior presentation and communication skills. • Keen eye for detail and quality. • Excitement when it comes to investigating, testing and exploring solutions for customers. • Strong level of autonomy with the ability to drive projects with limited guidance. • Highly adaptable with the ability to manage multiple projects simultaneously while maintaining high quality. • Demonstrated ability to work independently and in a fast-paced team environment. • It’s a bonus if you have personal experience with 1Password or another password manager—while not required, it’ll help you gain confidence quickly in this role. • Familiarity with the acronyms SCIM, AD, CLI, SSO, and of course SaaS. • Experience working with SaaS tools and in the security industry is an asset. • Work with our SMB and Commercial customers to share product knowledge and demonstrate aspects of 1Password. • Provide training to both customers and team members at 1Password. • Respond to vendor requests, security questionnaires, and legal requests. • Write and manage knowledge-base content for Go-to-market. • Record video resources to be shared internally and with customers. • To be a sought after resource for Go-to-market for questions regarding 1Password. • Work with the rest of your team to create materials for learning about and using 1Password. • Please note that this job description is subject to modifications and is not an exhaustive list of responsibilities.
No description available
Communication (& Language): You have excellent written and spoken communication skills in both English and German, with the ability to engage and develop relationships, sharing information effectively across all professional levels. • 3+ years experience in customer-facing activities in a B2B environment. • Ability to disseminate and popularize technical information for a general audience. • Superior presentation and communication skills. • Keen eye for detail and quality. • Excitement when it comes to investigating, testing and exploring solutions for customers. • Strong level of autonomy with the ability to drive projects with limited guidance. • Highly adaptable with the ability to manage multiple projects simultaneously while maintaining high quality. • Demonstrated ability to work independently and in a fast-paced team environment. • It’s a bonus if you have personal experience with 1Password or another password manager—while not required, it’ll help you gain confidence quickly in this role. • Familiarity with the acronyms SCIM, AD, CLI, SSO, and of course SaaS. • Experience working with SaaS tools and in the security industry is an asset. • Work with our SMB and Commercial customers to share product knowledge and demonstrate aspects of 1Password. • Provide training to both customers and team members at 1Password. • Respond to vendor requests, security questionnaires, and legal requests. • Write and manage knowledge-base content for Go-to-market. • Record video resources to be shared internally and with customers. • To be a sought after resource for Go-to-market for questions regarding 1Password. • Work with the rest of your team to create materials for learning about and using 1Password. • Please note that this job description is subject to modifications and is not an exhaustive list of responsibilities.
Bonus points for: • An advocate for modern Rails practices and a thought leader in the ecosystem, contributing to open-source projects, speaking at conferences, or publishing insights that advance the field. • A background in security or IT is beneficial, and you enjoy simplifying complex technical concepts for end-users • Experience working in a remote-first company or distributed teams is a plus. • Own the design and implementation of core systems, influencing project success and course correcting as necessary, to ensure scalability and alignment with 1Password’s broader technical goals. • Drive the development of APIs, authentication systems, and customer-facing UI, ensuring seamless integration with other 1Password services. • Implement enhancements using modern Rails features like Hotwire, Stimulus, and Turbo to improve the reactivity of our web applications. • Solve complex technical problems both directly and through others. Serve as a technical leader and mentor across the organization, setting engineering best practices, guiding architectural decisions, and fostering a culture of innovation. • Act as a trusted advisor to senior leadership and cross-functional stakeholders, influencing decisions that impact company-wide initiatives and unify our approach to security, performance, and user experience. • Collaborate with product, design, and security leaders on cross-functional projects and help to shape 1Password’s technical direction, bridging teams and ensuring alignment between user needs and engineering solutions. • Participate in code reviews, offering constructive feedback, and helping teammates adhere to best practices. • Rotate through "on-call" responsibilities to help review PRs, assist other engineers, and provide technical support to other departments such as Customer Success and Sales. • A remote-first environment with a focus on asynchronous collaboration, and a supportive, passionate, and collaborative team. • A culture of innovation and technical leadership, where you’ll have the opportunity to mentor developers, influence 1Password’s engineering direction, and leave a lasting impact on the future of digital security
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Communication (& Language): You have excellent written and spoken communication skills in both English and French, with the ability to engage and develop relationships, sharing information effectively across all professional levels. • A proven track record with a minimum 4+ years experience managing a book of business in a SaaS or Tech Customer Success role servicing customers through strategic calls and engagement. • Effective communication skills over email, the phone, or even a video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic – with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. • Demonstrated experience in supporting individuals and businesses in effectively utilizing software to enhance productivity and efficiency. You’re passionate about discovering what a team needs in their workplace, and you ask Insightful open-ended questions that help you learn more about them. You enjoy translating technical terms for customers who find technology confusing or intimidating. • Experienced in collaborating with C-Level executives and skilled in navigating diverse stakeholder needs to identify and drive value realization. • Guiding customers through their lifecycle through email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high adoption rates across their book of business. • Follows defined outreach and follow-up communication processes managing data and activity of customers in tandem with the Onboarding and the Account Executive teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. • You have experience managing revenue retention as your key metric - supporting your customers to drive tool adoption and prevent risk within your book of business. You are comfortable with identifying opportunities for growth.
Customer Advocacy: • Deliver the best-in-class customer experience that 1Password is known for, demonstrating empathy, tact and professionalism as you deliver solutions to our global customer base. • Diagnose, troubleshoot and deliver effective solutions through email, phone and Zoom support sessions. • Refine service delivery by relaying feedback, bugs and product feature requests to our internal teams and stakeholders. Proactively escalate high-impact issues and emergent trends, particularly those affecting key enterprise customers ensuring rapid resolution and cross-functional collaboration.
No description available
No description available
Experience: 10+ years of experience in data analytics, security, compliance, and privacy, with at least 5 years in a leadership role, preferably within the SaaS or cybersecurity industry.
Experience in one or more of the following: • Building reliable, performant, and efficient data platforms • Developing data pipelines and transformations
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Confidence: A willingness to take on new challenges, and see them through to completion.
Leadership: Demonstrated ability to guide and inspire a team, creating a culture of accountability, motivation, and success.
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Customer Success Expertise: Proven background with 3+ years in the security or SaaS industry, successfully managing customers of all sizes to drive adoption, retention, and growth.
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No description available
Advanced skills in: • Prospecting, pipeline building, strategic account planning, value-based selling, and territory management, with meticulous operating rigor in pipeline management, forecasting, and pacing to target • Business acumen, relationship building, solution selling, negotiation, & presenting to C-Suite • Written and verbal communication skills across email and communication tools such as Slack, and Zoom, with the demonstrated ability to make technical concepts accessible to non-technical parties. • Demonstrated ability to understand and articulate complex cybersecurity concepts, particularly in Identity and Access Management, and effectively communicate their value. • Resilient, self-motivated, and committed to consistently achieving targets while thriving in a remote environment. • Curious and coachable, with a proven ability to apply feedback, adapt, and continuously improve. • Extensive experience with Salesforce, Slack, Zoom, Linkedin Sales Navigator, and Outreach.
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Required: CRM (Salesforce/Hubspot) related experience • Highly organized and able to prioritize tasks for the team • Self-starter who thrives in a fast-paced, evolving environment • Identify opportunities for improvement, initiate projects based on those opportunities, and oversee the entire project lifecycle—from gathering requirements and securing stakeholder approval to handing off clear specifications to the systems team. Following this, take ownership of managing both pre-release and post-release performance to drive successful outcomes. • Serve as a liaison between the Customer Success, Revenue Operations, Marketing, and Sales teams to align processes, data, and strategies for maximum impact. • Work with Marketing to ensure seamless collaboration between teams, including lead generation, customer feedback loops, and retention campaigns. • Collaborate closely with key CS RevOps partners from the analytics and systems teams to identify performance gaps, translate business needs into system requirements, and track the effectiveness of new processes through data-driven insights. • Identify system and process changes that will need enablement support for successful rollout. • Stay up to date on industry tools and technologies that can improve the efficiency and effectiveness of customer-facing teams, recommending new tools or optimizations where necessary. • Manage and optimize the tools and systems used across Onboarding, Customer Advocacy, and Customer Success teams. • Continuously evaluate the effectiveness of revenue operations processes across onboarding, sales, and customer success, identifying opportunities for improvement. • Map out and analyze the customer journey, identifying areas for improvement and implementing data-driven strategies to enhance customer experience and satisfaction. • Work with Customer Success Managers (CSMs) to design proactive customer engagement strategies and automate routine tasks to improve operational efficiency. • Work closely with Gainsight Admin and Customer Success Stakeholders to strategize overall outreach initiatives (e.g., Gainsight, Salesforce, Zendesk, HubSpot, etc.). • Manage integrations between customer success platforms and other systems (e.g., CRM, billing, marketing automation) to ensure data accuracy and smooth workflows. • Stay up to date with industry best practices and emerging technologies to recommend new tools or system upgrades that can improve operational efficiency.
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Strategic Acumen: • Ability to design and track KPIs relevant to SaaS businesses, driving actionable insights that inform strategy and execution. • Expertise in aligning data-driven insights with SaaS growth objectives, ensuring measurable impact across the organization.
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Nice to have: experience with Drata and/or Vanta (integrations, automation, onboarding as a GRC platform). • Own, design and manage the continued enhancement of various GRC programs including but not limited to strategy, roadmap, and controls to address regulatory requirements across multiple jurisdictions. • Communicate our compliance framework and various program requirements to all relevant stakeholders (internal and external). • Engage cross-functionally (with groups such as Engineering, Finance, Legal, Product, and Sales) to establish a thoughtful, strategic and tactical approach to multiple GRC programs and related processes. • You will assist with analysis and preparation for internal and external audits. • Accurately and effectively communicate our compliance position and programs to auditors and customers. • Partner with other members of the security team to establish security guidelines that enable the organization to move fast in a safe and secure manner. • To operate as a technical leader by helping define the GRC roadmap and by leveling up junior employees. • Build strong relationships with partner and stakeholder teams in order to build a scalable GRC program.
Communication (& Language): You have excellent written and spoken communication skills in both English, Dutch and German, with the ability to engage and share information effectively. English is required, but proficiency in other languages is an asset! • 3+ years of experience in selling IT, password management, MSP or cyber security solutions • Proven track record of generating new business, managing relationships and closing deals. • Demonstrated ability to foster effective in-person relationships and deliver engaging sales presentations. • Excellent communication and interpersonal skills with the ability to cultivate meaningful internal and external (partners, stakeholders, etc.) relationships. • This role involves up to 30% travel per quarter across the UK and EMEA region, • including frequent attendance at MSP industry events. • New business generation • New business identification. • Identify and engage potential MSP partners to sell 1Password MSP programs including prospecting, lead generation, and cold outreach. • Sales Presentations Client Meetings & Relationship Building • Attend MSP industry events and/or travel to MSPs and other key clients to understand their needs, challenges, and pain points, offering our tailored solutions to enhance their security services. • Lead in-depth product demonstrations, sales presentations to MSPs and their clients highlighting the benefits of 1Password in improving security and compliance. Deliver group training and enablement functions. • Solution Selling • Build and sustain trusting relationships with MSP’s, aligning 1Password with the MSP’s needs and demonstrating how it can enhance their service offerings by creating value for their end clients. • Market Analysis and Alignment • Continuously analyze market trends and client feedback to adapt and refine our MSP offerings. • Cross-functional Collaboration • Work closely with Sales, Marketing, Product Development, and Customer Support teams to ensure a seamless customer experience. • Sales Reporting & CRM • Maintain detailed records of sales activities, client interactions, and pipeline management in Salesforce. Ensure the MSP demonstrations align with overall business objectives and ensure consistent messaging and branding. • Account Management & Growth • Nurture and expand existing MSP relationships, identifying opportunities for long-term partnerships. • Travel • Regular travel (up to 30% per sales quarter) to meet with MSPs across your assigned territory, attend industry events, and represent 1Password at trade shows and conferences. • Compliance and Quality Assurance • Uphold high standards of service quality and reliability to maintain client satisfaction and trust. • Innovation and Technology Implementation • Research the latest technological advancements and customer offerings at the MSP events to enhance our service offerings. • Use market research and analysis to suggest improvements that will help 1Password stay ahead of technological trends and competitor activities.
No description available
Confidence: A willingness to take on new challenges, and see them through to completion.
Partner Recruitment & Growth: Develop and implement marketing programs to attract, onboard, and enable MSPs and other channel partners, driving partner engagement and activation
Experience with AWS Ecosystem: • A minimum of 7-8 years of experience working with AWS, with a strong understanding of AWS partner programs, incentive structures, and the AWS marketplace ecosystem. A demonstrated ability to work closely with AWS field teams and sales leaders to drive growth.
No description available
Experience with AWS Ecosystem: • A minimum of 7-8 years of experience working with AWS, with a strong understanding of AWS partner programs, incentive structures, and the AWS marketplace ecosystem. A demonstrated ability to work closely with AWS field teams and sales leaders to drive growth.
No description available
Confidence: A willingness to take on new challenges, and see them through to completion.
Experience with technologies we use at 1Password is a plus: Terraform, Okta, Kubernetes, Linkerd, and AWS. • Design, build, and maintain tooling, software, and systems for securing our cloud infrastructure. • Own the delivery and success of infrastructure security projects that span engineering teams. • Work with cross-functional partners to define the best security solutions for our infrastructure and reduce unnecessary friction, while maintaining a high degree of software development velocity. • Provide technical leadership and mentorship to fellow engineers on the team.
Renewal Management: Support the entire renewal process for existing customer accounts, ensuring timely and accurate renewal of contracts.
Own your territory and build and Maintain Pipeline: Develop a strong sales pipeline through proactive prospecting, cold calling, and networking.
No description available
No description available
Customer Success Expertise: Proven background with 6+ years in the security or SaaS industry, successfully managing customers of all sizes to drive adoption, retention, and growth.
Proven background in the field: 6+ years of experience in communications, public/media relations or related field.
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Experience: 8+ years leading GRC and privacy programs, including experience with international audits, risk management frameworks, and privacy regulations • 5+ years experience managing individual contributors as well as experience managing other managers. • Proven expertise in policy development, risk assessment, compliance monitoring, and privacy program management • Passion for fostering psychological safety and stability in complex compliance environments. • Hands-on experience with various information security and privacy compliance frameworks such as SOC 2 Type II, ISO 27001, FedRAMP, CMMC, GDPR, and CPRA. • Experience with security and privacy automation tools for compliance monitoring and knowledge management • Experience leading company-wide compliance initiatives, securing buy-in for security and privacy policies, and leading cross functional programs. • Experience partnering on customer contracts, including security addendums and compliance terms, balancing customer expectations and business needs. • Exceptional written and verbal communication skills with ability to communicate effectively with executives, legal counsel, and stakeholders. • Experience managing third-party risk, vendor assessments, and external auditors • Lead and mentor the GRC and Privacy Engineering team, fostering career growth and high performance • Drive the organization's risk management strategy and oversee the implementation of risk assessment frameworks • Develop and maintain information security and privacy policies, ensuring regular reviews and updates • Establish strong partnerships across departments to align on security and compliance initiatives • Engaging with customers, in partnership with Sales and Legal, to represent security in RFPs, due diligence, and security assessments. • Oversee 1Password’s various information security and privacy certification processes ensuring compliance with relevant frameworks and regulations. • Monitor and report on compliance metrics and program effectiveness • Partner with legal and security teams to assess and mitigate business, technical, and regulatory risks • Oversee relationships with external auditors and consultants
Experience: 8+ years of Technical Marketing, Sales Engineering, Product Management, Product Marketing or related experience. Bachelor or Master Degree in Technology, Marketing, or related field or equivalent work experience.
A strong background in data security, ideally in applied cryptography. This could include experience such as: • Implementing modern symmetric or asymmetric cryptographic algorithms • Building or integrating digital signature schemes and hash functions • Delivering key management systems, key distribution protocols, or working with hardware security modules • Identifying and mitigating real-world security vulnerabilities and attack vectors • You’ve managed or technically led a team of developers and owned application development from planning to delivery. • You bring hands-on engineering experience and have tackled complex, ambiguous problems through code. • You use your technical background to coach developers and elevate team performance. • You’ve led cross-functional projects that span multiple systems, teams, or architectural layers. • You create a positive, inclusive team environment where people feel supported, challenged, and energized. • You make thoughtful decisions — even with limited information — and guide your team through tough trade-offs. • You’re not afraid to get into the technical weeds when needed to unblock or accelerate progress. • You drive delivery and long-term planning, shaping roadmaps that balance execution with strategic goals. • You communicate clearly across disciplines, balancing security best practices with business needs. • Experience with post-quantum cryptography (e.g., lattice-based algorithms) in theory or practice • Familiarity with evolving cryptographic standards and bodies (e.g., NIST), and how they shape implementation decisions • Lead and develop a high-performing team of engineers in a culture of innovation, execution, and collaboration. • Scope, prioritize, and plan impactful security initiatives in partnership with your team. • Drive high-quality execution through iterative delivery, velocity, and clear communication. • Provide hands-on technical leadership within your team and across engineering. • Build and support a diverse, inclusive team where people grow and thrive. • Help scale a specialized team by refining hiring, onboarding, and growth practices in partnership with fellow EMs. • Even if you don't tick all these boxes, we want to hear from you. We understand that everyone's experiences are unique. • The most important thing you can bring to this job is the drive to dive in, get the work done, and fix root causes instead of treating symptoms. We believe in continuous learning and support professional development on the job with a budget to back it up. If you bring a desire to do the right thing for our customers, a sense of ownership over the product you work on, and a focus on shipping quality code, we want to hear from you.
Cybersecurity fluency: Experience working in the cybersecurity, identity, or IT space. Familiarity with cybersecurity audiences, terminology, and current trends is essential.
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Editorial Excellence: Develop high-quality, long-form editorial content that engages security and IT leaders. Ensure the content is deeply researched, thought-provoking, and aligned with industry trends.
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No description available
Confidence: A willingness to take on new challenges, and see them through to completion.
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No description available
Experience: 10+ years of SaaS enterprise product marketing experience, including 5+ years in cybersecurity and 3+ years in a people leadership role.
A knower of things: You’ll be seen as someone who doesn’t necessarily need to know all the things, but who can point people in the right direction • Preparing and submitting expense reports for each leader • Providing coverage for EngOps team members on PTO • Recommending time management techniques and outlining/proposing opportunity for efficiency • We are a growing organization, and with that comes future opportunity to grow and flex into new areas
Experience: 10+ years of SaaS enterprise product marketing experience, including 5+ years in cybersecurity and 3+ years in a people leadership role.
Experience: 8+ years leading cybersecurity, detection and response, and/or corporate security programs including experience securing and/or defending large-scale web/cloud applications and infrastructure. • 4+ years experience managing individual contributors as well to include experience managing other managers. • Demonstrated experience in security operations teams with significant experience across the entire IR lifecycle, including running incidents, building threat detection capabilities, leveraging SIEM, and incorporating threat intelligence. • Passion for fostering psychological safety and stability in high stress environments. • Practical experience with common security infrastructure such as log/SIEM analysis systems, firewalls, identity and access management, vulnerability management, etc. • Practical experience with common Corporate Security practices endpoint, SaaS, and corporate IAM security. • Exposure to different software development life-cycles and product security programs. • Demonstrated software development experience with Go, Ruby on Rails, shell scripting, python, or other languages. • Exposure to digital forensics and incident response, including system forensics, memory forensics, network analysis, malware analysis, cyber threat intelligence, and log analysis. • Exceptional written and verbal communication skills with a strong sense of empathy and the ability to advocate for your team. • Experience collaborating across departments such as with internal business or engineering units, external incident response teams, and law enforcement throughout the entire incident lifecycle, • Experience working with and briefing executives, legal counsel, and public relations professionals during security incidents. • Experience collaborating on Bug Bounty disclosures and triaging reports.
Communication (& Language): You have excellent written and spoken communication skills with the ability to engage and develop relationships, sharing information effectively across all professional levels.
Optional: You have personal experience with 1Password or another password manager. While not required, it’ll help you quickly have confidence in this role
No description available
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Design Expertise: 6-8+ years in product design, with experience in UX, systems design, UI, and information architecture at scale in a SaaS company (specifically, experience in B2B SaaS is nice-to-have)
Experience: 6+ years of experience in sales, with 2+ years in a leadership role, preferably within the SaaS or cybersecurity industry. • Solid business acumen with advanced knowledge in SaaS sales, preferably cybersecurity • Strong analytical and problem-solving skills, with the demonstrated ability to support strategic plans and contribute to achieving measurable results. • Experience in improving team operations and performance, as well as managing metrics to drive productivity and accountability. • Proven ability to collaborate effectively cross-functionally with peer leaders and teams. • Strong communication and interpersonal skills, with the demonstrated ability to influence peers and immediate leaders by presenting data-supported proposals, sharing expertise, and incorporating feedback into decisions. • Experience supporting or leading functional initiatives in fast-paced, evolving environments. • Demonstrated ability to manage and develop high-performing teams
Proficient skills in: • Prospecting, pipeline building, strategic account planning, value-based selling, and territory management, with meticulous operating rigor in pipeline management, forecasting, and pacing to target • Business acumen, relationship building, solution selling, negotiation, & presenting to C-Suite • Written and verbal communication skills across email and communication tools such as Slack, and Zoom, with the demonstrated ability to make technical concepts accessible to non-technical parties. • Demonstrated ability to understand and articulate complex cybersecurity concepts, particularly in Identity and Access Management. • Resilient, self-motivated, and committed to achieving targets while thriving in a remote environment. • Curious and coachable, with a proven ability to apply feedback, adapt, and continuously improve. • Demonstrated experience partnering with channel resellers experience working with resellers (enabling, account mapping, relationship building)
Experience: 8+ years of B2B demand generation, customer marketing, ABM experience or related with a preference for experience in a technology, cybersecurity or SaaS industry.
Build, mentor, and manage two distinct Enterprise sales teams: a direct sales team and a team led by a sales manager, ensuring consistent performance and alignment with sales targets. • Establish clear performance expectations, provide ongoing coaching and development, and foster a collaborative and results-oriented culture within the Enterprise sales organization. • Define and track key performance indicators (KPIs) for both direct and managed sales teams, analyzing performance data to identify trends, inform strategic decisions, and drive continuous improvement. • Collaborate closely with the VP of EMEA Sales, Channel Sales & Alliances, Marketing, Product, and Customer Success teams to ensure seamless alignment and maximize sales effectiveness across all routes to market. • Develop and maintain strong relationships with key enterprise customers and stakeholders, understanding their business needs and positioning 1Password as a strategic partner. • Oversee the development and implementation of scalable Enterprise sales processes, methodologies, and best practices to ensure efficiency and predictability. • Accurately forecast sales pipeline and revenue, providing regular updates to senior leadership and proactively identifying and mitigating potential risks. • Stay informed about industry trends, competitive landscape, and market conditions within the EMEA enterprise space to identify opportunities and challenges. • Contribute to the development of sales enablement resources and training programs to equip the Enterprise sales teams with the knowledge and tools for success. • Participate in executive-level discussions and contribute to company-wide strategic planning initiatives. • Foster a high-performance culture that reflects 1Password’s values, emphasizing accountability, continuous improvement, and excellence.
Bonus: experience in a Cybersecurity industry • Manage the execution of advocacy initiatives aimed at amplifying the voice of the customer to support 1Password’s business objectives • Scale and optimize advocacy programs that align with key business stakeholders across Marketing, GTM, Partner, and Product. • Grow and manage a comprehensive database of referenceable customers, by identifying, recruiting, and nurturing advocates. • Oversee the creation of compelling customer success content—including case studies, testimonials, and videos ensuring on-brand. • Identify and support customer speakers for webinars, conferences, press opportunities, and industry events, ensuring they have the necessary tools and guidance for effective representation • Manage our presence on B2B peer review platforms (e.g., G2, Gartner Peer Insights), encouraging and tracking participation. • Partner with the customer education team to support and grow a thriving online user community. • Track key KPIs and report on the impact of advocacy programs on brand visibility, customer sentiment, and pipeline influence. • Establish strong cross-functional relationships, aligning advocacy efforts with strategic goals
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Advanced skills in: • Prospecting, pipeline building, strategic account planning, value-based selling, and territory management, with meticulous operating rigor in pipeline management, forecasting, and pacing to target. • Business acumen, relationship building, solution selling, negotiation, & presenting to C-Suite • Written and verbal communication skills across email and communication tools such as Slack, and Zoom, with the demonstrated ability to make technical concepts accessible to non-technical parties. • Demonstrated ability to understand and articulate complex cybersecurity concepts, particularly in Identity and Access Management, and effectively communicate their value. • Resilient, self-motivated, and committed to consistently achieving targets while thriving in a remote environment. • Curious and coachable, with a proven ability to apply feedback, adapt, and continuously improve.
Advanced skills in: • Prospecting, pipeline building, strategic account planning, value-based selling, and territory management, with meticulous operating rigor in pipeline management, forecasting, and pacing to target. • Business acumen, relationship building, solution selling, negotiation, & presenting to C-Suite • Written and verbal communication skills across email and communication tools such as Slack, and Zoom, with the demonstrated ability to make technical concepts accessible to non-technical parties. • Demonstrated ability to understand and articulate complex cybersecurity concepts, particularly in Identity and Access Management, and effectively communicate their value. • Resilient, self-motivated, and committed to consistently achieving targets while thriving in a remote environment. • Curious and coachable, with a proven ability to apply feedback, adapt, and continuously improve.
Experience: • 5–7 years in partnerships, sales, or business development, with 2+ years managing AMS distribution teams. • Proven success in driving comprehensive AMS distribution strategies to achieve revenue targets and market growth.
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