The Senior/Staff Data Analyst - Product will provide advanced analytical support to the product team, leveraging data to optimize product development, improve user experiences, and drive business outcomes. You will manage product data, conduct deep-dive analysis into user behaviour, and help shape product decisions through insights on product performance, customer satisfaction, and feature usage. This role will directly influence product strategies, feature prioritization, and customer retention efforts by turning data into actionable insights. In line with Hootsuite's distributed workforce strategy, our flexible work arrangement allows for remote work or a hybrid model. This role is open to applicants located in Toronto, Vancouver or remote throughout Canada where we comply with our legal hiring entities. In this role, you will report to the Manager, Analytics - Product.
We’re looking for Bilingual Enterprise Customer Support Advocate, fluent in Japanese and English, to help us assist our highest valued Enterprise customer accounts with prompt, friendly and accurate help through any medium or channel. In this role, you’ll support the customer onboarding process and report trends and patterns related to Support escalation workflows. You’ll communicate with our global Enterprise customers in an efficient, professional and engaging manner. This is a remote-first position, open to applicants located in Vancouver B.C. In this role, you will report to the Team Lead, Enterprise Customer Support.
Title: Co-op/Intern, Data Engineering - Fall 2025
Title: Co-op/Intern, Finance Analytics - Fall 2025
Title: Co-op/Intern, Graphic Design- Fall 2025
Job Title: Co-op/Intern, People Team & Operations - Fall 2025
Title: Co-op/Intern, Revenue Analytics - Fall 2025
Title: Co-op/ Intern, Sales Development Representative (SDR) - Fall 2025
Title: Co-op/Intern, Sales Operations - Fall 2025
Job Title: Co-Op/Intern, Software Development (Fall 2025 Term)
Title: Co-op/Intern, User Research- Fall 2025
We’re looking for Enterprise Customer Advocate to help us assist our highest valued Enterprise customer accounts with prompt, friendly and accurate help through any medium or channel. In this role, you’ll support the customer onboarding process and report trends and patterns related to Support escalation workflows. You’ll communicate with our global Enterprise customers in an efficient, professional and engaging manner. This is a hybrid role and is open to applicants located within Bucharest, Romania. In this role, you will report to the Team Lead, Enterprise Customer Support.
We’re looking for an Escalation Billing Specialist who is passionate about problem solving, working with customers and enabling the customer support team. In this role, you’ll develop deep billing product knowledge, and provide support to our customers and to Customer Support Advocates at the Tier 1 level. You’ll be performing complex billing activities and internal knowledge sharing in close collaboration with the Product Billing, Enablement, Escalation Technical Support Specialists, Escalation Incident Support Specialist Team as well as the Customer Support teams. In line with Hootsuite's distributed workforce strategy, our flexible work arrangement allows for remote work or a hybrid model. This role is open to applicants located in Mexico City, Mexico or Vancouver, B.C. In this role, you will report to the Manager, Customer Support Escalation Center.
We’re looking for an Implementation Consultant to lead the implementation of Talkwalker and Hootsuite’s Enterprise product and service offerings for customers with complex needs. You will maintain top-notch expertise in Hootsuite’s implementation methodology and strive to accelerate the time to first value for Enterprise customers by driving successful adoption in the most efficient way possible. This role is open to applicants located within Singapore. In this role, you will report to the Manager, Implementation.
We’re looking for an Implementation Consultant to lead the implementation of Talkwalker and Hootsuite’s Enterprise product and service offerings for customers with complex needs. You will maintain top-notch expertise in Hootsuite’s implementation methodology and strive to accelerate the time to first value for Enterprise customers by driving successful adoption in the most efficient way possible. This role is open to applicants located in London, England, United Kingdom. In this role, you will report to the Manager, Customer Onboarding.
We’re looking for an Intermediate Software Developer, Backend who can design, build, test, and ship high quality software that delivers value to our customers. You’ll work on a small and agile team that continuously incorporates feedback to refine and improve the products and features you deliver. You will maintain established patterns and best practices to independently deliver high quality work as part of the team. The team will own the entire delivery lifecycle from beta releases to production ready, scalable products suitable for new and existing customers. While working in a hybrid work arrangement, a blend of virtual (in accordance with Hootsuite’s distributed workforce strategy), and in Hootsuite’s Bucharest office, you will report to Manager, Software Development.
We’re looking for a Junior Software Developer who can design, build, test, and ship high quality software that delivers value to our customers. You’ll work on a small and agile team that continuously incorporates feedback to refine and improve the products and features you deliver. You will learn and follow established patterns and best practices and be supported in delivering high quality work as part of the team. The team will own the entire delivery lifecycle from beta releases to production ready, scalable products suitable for new and existing customers. Based out of Bucharest, Romania you will report to the Manager, Software Development.
The Manager, Analytics - Marketing will lead the marketing analytics team and drive data-driven decision-making to optimize marketing strategies and improve campaign performance. You will oversee the development and implementation of marketing analytics initiatives, collaborating with cross-functional teams to ensure alignment between analytics and business goals. This role involves managing a team of analysts, mentoring junior staff, and ensuring high-quality data insights that support marketing objectives and business outcomes. This role is open to applicants located in Toronto, Vancouver or remote throughout Canada where we comply with our legal hiring entities. In this role, you will report to the Senior Manager, Analytics
We’re looking for a Manager, Mid-Market Sales to continue to develop and lead the growth of our mid-market sales team. You’ll manage and guide our talented sales people from the recruitment phase through to their customer interactions ensuring every new customer experience meets our Hootsuite standards and values. Working closely with our account management and customer value teams, you will help create a smooth and positive buying experience for prospective customers. This is a hybrid role and is open to applicants located within commuting distance of Hootsuite's London office. In this role, you will report to the VP, Global Mid-Market Sales. WHAT YOU’LL DO: Build, manage and drive a high performing mid-market sales team with clear expectations on developing and closing new business contracts to meet and exceed personal and company revenue targets. Provide coaching and skills training to the sales team in the areas of customer interactions and internal sales processes and methodologies to drive sales. Develop and implement plans to achieve team specific targets by accurately forecasting revenues, identifying gaps in revenue opportunity and recommending solutions to close the gap. Submit periodic forecast reports in a timely manner and actively engage in discussions with other managers to support achievement of personal and team revenue targets. Manage resources to maximize the opportunity every day in achieving sales priorities within the region. Support the execution of the mid-market sales strategy, continually identifying and developing new methods and processes to grow new business sales. Monitor and track the health of the mid-market sales pipeline. You will also have the autonomy to identify and operationalize opportunities for improvement. Leverage insights and expertise from internal stakeholders, including Sales, Customers and Product team to further develop plans to grow and improve the business. Perform other related duties as assigned. WHAT YOU’LL NEED:Considerable years of experience, including relevant years as a successful individual contributor with a quota in a B2B setting, working with clients from a variety of industries. Experience with Marketing, Communications and Social media is an asset. Proven managerial experience as a sales leader of a successful team composed of individual contributors in a B2B sales SAAS/Software or Technology settings, working with clients potentially in a variety of industries. Previous success leading and coaching a sales team. You love both winning as an individual but place high value on helping those around you to achieve their goals. Business to Business Sales and Sales Leadership experience - working through complex procurement environments and problem solving. Forecast process and proven accuracy managing multiple streams of information with ease. Strong sense of what customers value and how to challenge thinking to help our customers develop further their understanding of why Hootsuite should be a solution they consider. Negotiation:successfully obtains commitment to a solution or idea, while maintaining integrity and relationships Contracts and Legal:you have a strong working knowledge and capability in the Software as a Service business. Collaboration and Teamwork:works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs Commitment to Results:consistently achieves results, demonstrating high performance, and challenging self and others to deliver results Influence:Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action Interpersonal Savvy:relates openly and comfortably with diverse groups of people Open Communication:clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding Perseverance:pursues everything with energy, drive, and a need to finish—doesn’t give up Builds inclusive, cohesive teams which apply diversity to achieve common goals Capably delivers results through others, is good at establishing clear direction, helping others achieve their best work Identifies key issues and relationships relevant to achieving a long-range goal or vision; Builds an integrated plan for course of action to accomplish this vision WHO YOU ARE:Solution seeker:You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked. Lifelong learner:You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t. Resilient adapter:In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity. Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information. Critical challenger:You have the trust in your team to ask difficult questions in order to get to the best end result. Active communicator:You listen actively and communicate ideas and information clearly, inclusively, and proactively. Integrated thinker:You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals. Accountable owner:You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes. Bar-raiser:You step up to help your team grow and succeed, even when that means going beyond what might be expected.
We’re looking for a Senior Accountant to be a part of the Global Controllership team and help us with the accounting and reporting function. Reporting to the Director, Corporate Accounting, this position is responsible for full-cycle accounting, month-end close processes, financial reporting, technical accounting and audit support activities with the finance team, the business, and external service providers.
As a senior member of Hootsuite’s Professional Services team, you will lead the implementation of Talkwalker and Hootsuite’s Enterprise product and service offerings for customers with complex needs. You maintain top-notch expertise in Hootsuite’s implementation methodology and strive to accelerate the time to first value for Enterprise customers by driving successful adoption in the most efficient ways possible. You are technically-oriented, have expert project management expertise and a strong passion for social media and its ability to drive valuable business outcomes. You must be customer-obsessed with strong communication and analytical skills. Experience with enterprise-grade software integrations is a must. This role is open to applicants located in London, England, United Kingdom. In this role, you will report to the Manager, Customer Onboarding.
We’re looking for a Senior DevOps Developer who can help us support the development organization to deliver value to customers in a reliable, efficient, and safe manner. You’ll be working in a focused team that owns one or more pieces of the production application environment and the developer experience, you will own and deliver in service of quarterly goals on the team. This role is open to candidates within commuting distance from our office in Luxembourg and reports into the Senior Manager, Software Development, DevOps.
We’re looking for a Senior Software Developer, Frontend who can design, build, test, and ship high quality software that delivers value to our customers. You’ll be a technical leader on a small and agile team that continuously incorporates feedback to refine and improve the products and features you deliver. Your team will own the entire delivery lifecycle from beta releases to production ready, scalable products suitable for new and existing customers. While working in a hybrid work arrangement, a blend of virtual (in accordance with Hootsuite’s distributed workforce strategy), and in Hootsuite’s Bucharest office, you will report to Manager, Software Development.
We’re looking for a Senior Software Developer, Full Stack who can design, build, test, and ship high quality software that delivers value to our customers. You’ll be a technical leader on a small and agile team that continuously incorporates feedback to refine and improve the products and features being delivered. You will foster and challenge established patterns and best practices to improve the quality of work delivered by the team. The team will own the entire delivery lifecycle from beta releases to production ready, scalable products suitable for new and existing customers. This role reports to the Manager, Software Developer and is based remotely across Canada in accordance with Hootsuite's local employment entities). In line with Hootsuite's distributed workforce strategy, our flexible work arrangement allows for remote work or a hybrid model.
We’re looking for a Senior Strategic Alliances Manager to be responsible for driving the full lifecycle for a book of Hootsuite’s strategic partnerships. This includes sourcing, negotiating, managing and expanding a book of Hootsuite’s most strategic partnerships that accelerate Hootsuite’s growth agenda, including Social Networks and large software Partnerships. This is a dynamic role where you will hunt (business development) and nurture (relationship management) a book of strategic partnerships. This role is open to applicants located in the USA. In this role, you will report to the Senior Director, Strategic Partnerships & Business Development.
We’re looking for a Solutions Consultant (12 month contract) to advise fast-moving organizations on how to achieve their business objectives using social media. You’ll be working with prospective clients to understand their business needs and guide them on the Hootsuite and Talkwalker solutions that will help them better connect with their audiences. In line with Hootsuite's distributed workforce strategy, our flexible work arrangement allows for remote work or a hybrid model. This role is open to hybrid applicants located in Vancouver or Toronto or remote within Canada where we comply with our legal hiring entities. In this role, you will report to the Senior Manager, Solutions Consultants. Please note: this is a contract role with a duration of 12 months and an estimated start date of September 8th, 2025.
Nous recherchons un responsable de grands comptes, ventes aux entreprises, pour nous aider à développer et à conclure de nouvelles affaires avec de grandes entreprises clientes dans nos secteurs d'activité phares. En tant que professionnel de la vente expérimenté, vous représenterez Hootsuite lors d'événements externes et assurerez le leadership fonctionnel des équipes de vente internes. Vous travaillerez dans un environnement de vente dynamique et vendrez les solutions Hootsuite à des clients potentiels. Vous serez en charge de la génération de leads entrants pour les clients grands comptes, tout en identifiant et en poursuivant de manière stratégique des leads sortants, afin d’aider nos clients potentiels du segment entreprise à choisir Hootsuite comme partenaire de gestion des réseaux sociaux.
Nous recherchons un responsable de grands comptes, ventes aux entreprises, pour nous aider à développer et à conclure de nouvelles affaires avec de grandes entreprises clientes dans nos secteurs d'activité phares. En tant que professionnel de la vente expérimenté, vous représenterez Hootsuite lors d'événements externes et assurerez le leadership fonctionnel des équipes de vente internes. Vous travaillerez dans un environnement de vente dynamique et vendrez les solutions Hootsuite à des clients potentiels. Vous serez en charge de la génération de leads entrants pour les clients grands comptes, tout en identifiant et en poursuivant de manière stratégique des leads sortants, afin d’aider nos clients potentiels du segment entreprise à choisir Hootsuite comme partenaire de gestion des réseaux sociaux.
We’re looking for a Strategic Solutions Consultant (12 month contract) to help us provide technical and subject matter expertise to organizations with several teams, brands, and/or social use cases. You’ll be working with existing and prospective clients to understand their business needs and to craft solutions that help them better connect with their audiences. In line with Hootsuite's distributed workforce strategy, our flexible work arrangement allows for remote work or a hybrid model. This role is open to applicants located in Vancouver or Toronto or remote within Canada where we comply with our legal hiring entities. In this role, you will report to the Senior Manager, Solutions Consultants. Please note: this is a contract role with a duration of 12 months and an estimated start date of September 8th, 2025.
We’re looking for a Team Lead to help us lead a talented team of collaborative, dedicated and friendly Enterprise Customer Support Advocates. As an Enterprise Team Lead, you will work closely with your team of Enterprise advocates, the extended Customer Support leadership and various departments throughout the company to drive the success of our customers and your team. You will engage and partner closely with the Customer and Expansion teams to ensure service excellence is delivered to our Enterprise clients by ensuring appropriate business processes are in place, optimizing workflows and driving engagement between the client and the advocates to ensure customer support fulfillment. This is a hybrid role and is open to applicants located within commuting distance of Mexico, City. In this role, you will report to the Manager, Customer Support.
We’re looking for a Principal Customer Success Manager to partner with our highest-value clients. In this role, you’ll drive meaningful customer outcomes, retention, and growth by building strong executive relationships, delivering impactful business reviews, and offering data-driven recommendations. As a trusted advisor, you’ll help shape customer strategy, proactively reduce churn, and identify opportunities for expansion. You’ll also serve as a senior strategic consultant to clients and a mentor within the Customer Success team, sharing your expertise and driving excellence across the organization.This is a hybrid role and is open to applicants located within commuting distance of Talkwalker's Tokyo office. In this role, you will report to the Managing Director, Japan.
We’re looking for a Product Trainer to help us train our customers on Hootsuite and Talkwalker products and act as a key member of the end-to-end customer journey. You’ll be working with the Professional Services team to successfully launch and guide customers by educating them on how to use Hootsuite/Talkwalker products. In line with Hootsuite's distributed workforce strategy, our flexible work arrangement allows for remote work or a hybrid model. This role is open to applicants located in Alberta and British Columbia. In this role, you will report to the Manager, Product Trainer.
We’re looking for Enterprise Customer Advocate to help us assist our highest valued Enterprise customer accounts with prompt, friendly and accurate help through any medium or channel. In this role, you’ll support the customer onboarding process and report trends and patterns related to Support escalation workflows. You’ll communicate with our global Enterprise customers in an efficient, professional and engaging manner. This is a hybrid role and is open to applicants located within Mexico City. In this role, you will report to the Senior Manager, Customer Support.
We’re looking for Bilingual Enterprise Customer Support Advocate, fluent in French and English, to help us assist our highest valued Enterprise customer accounts with prompt, friendly and accurate help through any medium or channel. In this role, you’ll support the customer onboarding process and report trends and patterns related to Support escalation workflows. You’ll communicate with our global Enterprise customers in an efficient, professional and engaging manner. This is a remote-first position, open to applicants located in Canada, where we adhere to our legal hiring requirements. In this role, you will report to the Team Lead, Enterprise Customer Support.
We’re looking for a Senior Account Executive, Enterprise Sales to help us develop and close new business with larger enterprise customers within our landmark industries. You will work in a fast paced sales environment selling Hootsuite solutions to prospective customers. This role is a full sales cycle role from opportunity creation to close. You will be responsible for owning your own pipeline and generating outbound opportunities with companies that could benefit from Hootsuite as their social media management partner. This is a hybrid role and is open to applicants located within commuting distance of our Singapore office.
We’re looking for a Customer Support Advocate to help us support our customers by providing a world class service within our SLAs using a passionate and positive approach to the job as well as in-depth process and product knowledge. You’ll be working with Hootsuite Ecommerce customers to provide timely and accurate customer support through great customer service. . This is a hybrid role and is open to applicants located within commuting distance of Bucharest, Romania. In this role, you will report to the Team Lead, Customer Support.
We’re looking for a Technical Account Consultant to deliver ongoing technical consultation, guidance and optimization to our customers in every region. You will act as a technical consultant for customers who purchase TAM hours with a focus on driving product adoption, value, and renewal. As a member of our Professional Services team you will understand our managed services offerings and provide presales support in your region. You understand customer needs and are technically-oriented with a desire to continuously uplevel your skills, creatively solve problems, and liaise with stakeholders across the business to develop solutions and services to solve customer pain points. In line with Hootsuite's distributed workforce strategy, our flexible work arrangement allows for remote work or a hybrid model. This role is open to applicants located in London, United Kingdom. In this role, you will report to the Manager, Professional Services.
We’re looking for a DevOps specialist who can help us support the development organization to deliver value to customers in a reliable, efficient, and safe manner. You’ll be working in a focused team that owns one piece of the production application environment and the developer experience, you will execute on defined projects to achieve team-level goals.This is a remote-first role and is open to applicants located within provinces in Canada where we comply with our legal hiring entities. In this role, you will report to the Manager, DevOps. This is a remote-first role and is open to applicants located within provinces in Canada where we comply with our legal hiring entities. In this role, you will report to the Manager, DevOps.
We’re looking for a Manager, Global Payroll to help us oversee our global payroll operations. In this pivotal role, you will be responsible for ensuring accurate and timely payroll processing while delivering exceptional employee service and maintaining compliance across all regions. You’ll be working remotely, this role reports to the Director of Global Payroll.
We’re looking for a Team Lead, Workforce Management to help oversee and lead our Workforce Management team. Reporting to the Senior Manager, you’ll be working closely with your team of Workforce Management Intraday and Data Analyst(s) to support the delivery and execution of our workforce management practices and data analytics across Hootsuite’s global Customer Support Team. This is a hybrid role and is open to applicants located within commuting distance of our Vancouver office. In this role, you will report to the Senior Manager, Customer Support & Workforce Management.
We’re looking for a Senior Financial Analyst, FP&A to help us support the next exciting phase in Hootsuite’s growth. As a Senior Financial Analyst, you will gain a deep understanding of our business and be a key player in setting, monitoring and analyzing our financial plans and forecasts. You’ll partner with key stakeholders to provide insights into financial and operating trends, and financial support of business cases and decisions, and play a key role in the annual budgeting process. While working remotely or in a hybrid work arrangement, a blend of virtual (in accordance with Hootsuite’s distributed workforce strategy), and in Hootsuite’s Vancouver or Toronto office, you will report to the Senior Director, FP&A.
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We’re looking for a Procurement Manager to help us optimize Hootsuite’s global procurement process. You’ll be working on company-wide cost saving initiatives, strategic sourcing and procurement operations to increase Hootsuite’s profitability. In line with Hootsuite's distributed workforce strategy, our flexible work arrangement allows for remote work or a hybrid model. This role is open to applicants located in British Columbia, Alberta, or Ontario where we comply with our legal hiring entities. In this role, you will report to the Senior Manager, Procurement.
We’re looking for a Manager, Customer Support Training & Development to help us execute on a comprehensive, customer-first approach to our Global Hootsuite’s Customer Support Enablement Strategy. Reporting to the Director, Customer Support Enablement, this role will be accountable for leading efforts to intelligently build and deliver robust learning and development programs serving all employees in the Customer Support organization, including leadership. You will lead a team of Training Specialists to ensure that training delivery provides the optimal learner experience and that training materials are developed, enhanced and maintained. This role reports to the Director, Customer Support Enablement and is based remotely across Canada in accordance with Hootsuite's local employment entities) or in Mexico City, Mexico. In line with Hootsuite's distributed workforce strategy, our flexible work arrangement allows for remote work or a hybrid model.