We’re looking for Bilingual Enterprise Customer Support Advocate, fluent in Japanese and English, to help us assist our highest valued Enterprise customer accounts with prompt, friendly and accurate help through any medium or channel. In this role, you’ll support the customer onboarding process and report trends and patterns related to Support escalation workflows. You’ll communicate with our global Enterprise customers in an efficient, professional and engaging manner. This is a remote-first position, open to applicants located in Vancouver B.C. In this role, you will report to the Team Lead, Enterprise Customer Support. Please note, the working hours for this role are 3pm-11pm PST.
Title: Co-op/Intern, Sales Operations - Fall 2025
We’re looking for Enterprise Customer Advocate to help us assist our highest valued Enterprise customer accounts with prompt, friendly and accurate help through any medium or channel. In this role, you’ll support the customer onboarding process and report trends and patterns related to Support escalation workflows. You’ll communicate with our global Enterprise customers in an efficient, professional and engaging manner. This is a hybrid role and is open to applicants located within Bucharest, Romania. In this role, you will report to the Team Lead, Enterprise Customer Support.
We’re looking for an Implementation Consultant to lead the implementation of Talkwalker and Hootsuite’s Enterprise product and service offerings for customers with complex needs. You will maintain top-notch expertise in Hootsuite’s implementation methodology and strive to accelerate the time to first value for Enterprise customers by driving successful adoption in the most efficient way possible. This role is open to applicants located within Singapore. In this role, you will report to the Manager, Implementation.
We’re looking for an Implementation Consultant to lead the implementation of Talkwalker and Hootsuite’s Enterprise product and service offerings for customers with complex needs. You will maintain top-notch expertise in Hootsuite’s implementation methodology and strive to accelerate the time to first value for Enterprise customers by driving successful adoption in the most efficient way possible. This role is open to applicants located in London, England, United Kingdom. In this role, you will report to the Manager, Customer Onboarding.
We’re looking for an Intermediate Software Developer, Backend who can design, build, test, and ship high quality software that delivers value to our customers. You’ll work on a small and agile team that continuously incorporates feedback to refine and improve the products and features you deliver. You will maintain established patterns and best practices to independently deliver high quality work as part of the team. The team will own the entire delivery lifecycle from beta releases to production ready, scalable products suitable for new and existing customers. While working in a hybrid work arrangement, a blend of virtual (in accordance with Hootsuite’s distributed workforce strategy), and in Hootsuite’s Bucharest office, you will report to Manager, Software Development.
We’re looking for a Junior Software Developer who can design, build, test, and ship high quality software that delivers value to our customers. You’ll work on a small and agile team that continuously incorporates feedback to refine and improve the products and features you deliver. You will learn and follow established patterns and best practices and be supported in delivering high quality work as part of the team. The team will own the entire delivery lifecycle from beta releases to production ready, scalable products suitable for new and existing customers. Based out of Bucharest, Romania you will report to the Manager, Software Development.
The Manager, Analytics - Marketing will lead the marketing analytics team and drive data-driven decision-making to optimize marketing strategies and improve campaign performance. You will oversee the development and implementation of marketing analytics initiatives, collaborating with cross-functional teams to ensure alignment between analytics and business goals. This role involves managing a team of analysts, mentoring junior staff, and ensuring high-quality data insights that support marketing objectives and business outcomes. This role is open to applicants located in Toronto, Vancouver or remote throughout Canada where we comply with our legal hiring entities. In this role, you will report to the Senior Manager, Analytics
We’re looking for a Senior Accountant to be a part of the Global Controllership team and help us with the accounting and reporting function. Reporting to the Director, Corporate Accounting, this position is responsible for full-cycle accounting, month-end close processes, financial reporting, technical accounting and audit support activities with the finance team, the business, and external service providers.
We’re looking for a Senior DevOps Developer who can help us support the development organization to deliver value to customers in a reliable, efficient, and safe manner. You’ll be working in a focused team that owns one or more pieces of the production application environment and the developer experience, you will own and deliver in service of quarterly goals on the team. This role is open to candidates within commuting distance from our office in Luxembourg and reports into the Senior Manager, Software Development, DevOps.
We’re looking for a Senior Software Developer, Frontend who can design, build, test, and ship high quality software that delivers value to our customers. You’ll be a technical leader on a small and agile team that continuously incorporates feedback to refine and improve the products and features you deliver. Your team will own the entire delivery lifecycle from beta releases to production ready, scalable products suitable for new and existing customers. While working in a hybrid work arrangement, a blend of virtual (in accordance with Hootsuite’s distributed workforce strategy), and in Hootsuite’s Bucharest office, you will report to Manager, Software Development.
We’re looking for a Senior Software Developer, Full Stack who can design, build, test, and ship high quality software that delivers value to our customers. You’ll be a technical leader on a small and agile team that continuously incorporates feedback to refine and improve the products and features being delivered. You will foster and challenge established patterns and best practices to improve the quality of work delivered by the team. The team will own the entire delivery lifecycle from beta releases to production ready, scalable products suitable for new and existing customers. This role reports to the Manager, Software Developer and is based remotely across Canada in accordance with Hootsuite's local employment entities). In line with Hootsuite's distributed workforce strategy, our flexible work arrangement allows for remote work or a hybrid model.
We’re looking for a Senior Strategic Alliances Manager to be responsible for driving the full lifecycle for a book of Hootsuite’s strategic partnerships. This includes sourcing, negotiating, managing and expanding a book of Hootsuite’s most strategic partnerships that accelerate Hootsuite’s growth agenda, including Social Networks and large software Partnerships. This is a dynamic role where you will hunt (business development) and nurture (relationship management) a book of strategic partnerships. This role is open to applicants located in the USA. In this role, you will report to the Senior Director, Strategic Partnerships & Business Development.
Nous recherchons un responsable de grands comptes, ventes aux entreprises, pour nous aider à développer et à conclure de nouvelles affaires avec de grandes entreprises clientes dans nos secteurs d'activité phares. En tant que professionnel de la vente expérimenté, vous représenterez Hootsuite lors d'événements externes et assurerez le leadership fonctionnel des équipes de vente internes. Vous travaillerez dans un environnement de vente dynamique et vendrez les solutions Hootsuite à des clients potentiels. Vous serez en charge de la génération de leads entrants pour les clients grands comptes, tout en identifiant et en poursuivant de manière stratégique des leads sortants, afin d’aider nos clients potentiels du segment entreprise à choisir Hootsuite comme partenaire de gestion des réseaux sociaux.
We’re looking for a Strategic Solutions Consultant (12 month contract) to help us provide technical and subject matter expertise to organizations with several teams, brands, and/or social use cases. You’ll be working with existing and prospective clients to understand their business needs and to craft solutions that help them better connect with their audiences. In line with Hootsuite's distributed workforce strategy, our flexible work arrangement allows for remote work or a hybrid model. This role is open to applicants located in Vancouver or Toronto or remote within Canada where we comply with our legal hiring entities. In this role, you will report to the Senior Manager, Solutions Consultants. Please note: this is a contract role with a duration of 12 months and an estimated start date of September 8th, 2025.
We’re looking for a Team Lead to help us lead a talented team of collaborative, dedicated and friendly Enterprise Customer Support Advocates. As an Enterprise Team Lead, you will work closely with your team of Enterprise advocates, the extended Customer Support leadership and various departments throughout the company to drive the success of our customers and your team. You will engage and partner closely with the Customer and Expansion teams to ensure service excellence is delivered to our Enterprise clients by ensuring appropriate business processes are in place, optimizing workflows and driving engagement between the client and the advocates to ensure customer support fulfillment. This is a hybrid role and is open to applicants located within commuting distance of Mexico, City. In this role, you will report to the Manager, Customer Support.
We’re looking for a Principal Customer Success Manager to partner with our highest-value clients. In this role, you’ll drive meaningful customer outcomes, retention, and growth by building strong executive relationships, delivering impactful business reviews, and offering data-driven recommendations. As a trusted advisor, you’ll help shape customer strategy, proactively reduce churn, and identify opportunities for expansion. You’ll also serve as a senior strategic consultant to clients and a mentor within the Customer Success team, sharing your expertise and driving excellence across the organization.This is a hybrid role and is open to applicants located within commuting distance of Talkwalker's Tokyo office. In this role, you will report to the Managing Director, Japan.
The Senior/Staff Data Analyst - Product will provide advanced analytical support to the product team, leveraging data to optimize product development, improve user experiences, and drive business outcomes. You will manage product data, conduct deep-dive analysis into user behaviour, and help shape product decisions through insights on product performance, customer satisfaction, and feature usage. This role will directly influence product strategies, feature prioritization, and customer retention efforts by turning data into actionable insights. In line with Hootsuite's distributed workforce strategy, our flexible work arrangement allows for remote work or a hybrid model. This role is open to applicants located in Toronto, Vancouver or remote throughout Canada where we comply with our legal hiring entities. In this role, you will report to the Manager, Analytics - Product.
We’re looking for an Enterprise Account Manager to own the relationship for a portfolio of Hootsuite’s Enterprise customers. In this role, you’ll work to establish influential relationships with your customers by leveraging your experience and competency in Hootsuite/Talkwalker products, industry trends and best practices. You will collaborate with management and other stakeholders in driving renewal and expansion strategies. You’ll ensure a proactive and seamless approach to the renewal and expansion process for our customers. This is a remote-first role and is open to applicants located within provinces where we comply with our legal hiring entities. In this role, you will report to the Director, Enterprise Account Management.
We’re looking for an Account Executive to help us develop and close new business with small to medium sized business customers. You will work in a fast paced sales environment selling Hootsuite solutions to prospective customers. You will work with our inbound lead generation teams helping our prospective customers choose Hootsuite as their Social Media Management partner. This role will focus on selling into key South Asian markets such as India, Bangladesh, and Pakistan.This is a remote-first role and is open to applicants located anywhere in India. In this role, you will report to the Regional VP, Sales APAC.
We’re looking for a Customer Support Advocate to help us support our customers by providing a world class service within our SLAs using a passionate and positive approach to the job as well as in-depth process and product knowledge. You’ll be working with Hootsuite Ecommerce customers to provide timely and accurate customer support through great customer service. This is a hybrid role and is open to applicants located within commuting distance of Hootsuite's Mexico City Office. In this role, you will report to the Team Lead, Customer Support.
We’re looking for a Principal Solutions Consultant to lead and execute implementation projects for Hootsuite and Talkwalker products and solutions in order to contribute to long term customer success. You’ll work closely with our success team, leading multiple implementation projects simultaneously in a highly collaborative environment, ensuring deliverables are on time and aligned to customer needs. This is a hybrid role and is open to applicants located within commuting distance of Talkwalker's Tokyo office. In this role, you will report to the Managing Director, Japan.
We’re looking for a Solutions Consultant (12 month contract) to advise fast-moving organizations on how to achieve their business objectives using social media. You’ll be working with prospective clients to understand their business needs and guide them on the Hootsuite and Talkwalker solutions that will help them better connect with their audiences. In line with Hootsuite's distributed workforce strategy, our flexible work arrangement allows for remote work or a hybrid model. This role is open to hybrid applicants located in Vancouver or Toronto or remote within Canada where we comply with our legal hiring entities. In this role, you will report to the Senior Manager, Solutions Consultants. Please note: this is a contract role with a duration of 12 months and an estimated start date of September 8th, 2025.
Nous recherchons un responsable de grands comptes, ventes aux entreprises, pour nous aider à développer et à conclure de nouvelles affaires avec de grandes entreprises clientes dans nos secteurs d'activité phares. En tant que professionnel de la vente expérimenté, vous représenterez Hootsuite lors d'événements externes et assurerez le leadership fonctionnel des équipes de vente internes. Vous travaillerez dans un environnement de vente dynamique et vendrez les solutions Hootsuite à des clients potentiels. Vous serez en charge de la génération de leads entrants pour les clients grands comptes, tout en identifiant et en poursuivant de manière stratégique des leads sortants, afin d’aider nos clients potentiels du segment entreprise à choisir Hootsuite comme partenaire de gestion des réseaux sociaux.
We’re looking for a Customer Success Manager to manage a select portfolio of customers. In this role, you will collaborate with internal stakeholders to onboard customers and ensure that they have the tools and resources to achieve their business goals on social. You will guide customers to success on their social journey and support business outcomes while being responsible for user adoption, revenue retention and growth, and customer advocacy. You will actively engage in periodic dialogues and quarterly business reviews, providing regular product release updates, and metrics. This is a hybrid role and is open to applicants located within commuting distance of Hootsuite's Mexico City office. In this role, you will report to the Manager, Sales & Customer Expansion, LATAM.
We’re looking for a Senior Customer Success Manager (Trilingual in Portuguese, Spanish and English) to support high-value customers in the assigned vertical by providing the tools and resources to achieve their business goals on social media. In this role, you’ll build, cultivate, and maintain influential relationships with your customers by leveraging your customer success experience and demonstrating expert-level competency in Hootsuite’s product, industry trends and best practices. You will drive business outcomes for your customers while being accountable for best-in-class user adoption, revenue retention and growth, and customer advocacy, guiding customers through their journey of social maturity. You will consistently and proactively review, refine and re-validate plans to ensure the customer gains full value from the product suite, the partnership, Hootsuite and social media as a channel.. This is a hybrid role and is open to applicants located within commuting distance of Hootsuite's Mexico City office. In this role, you will report to the Manager, Sales & Customer Expansion, LATAM.
We’re looking for a permanent full-time Arabic-speaking Account Specialist to maintain day-to-day contact with our existing customers at scale to help them realize the value of our products and services and establish long-term partnerships with Hootsuite by exploring and qualifying future growth opportunities. In this role, you will leverage your commercial skillset to successfully manage a high volume of customer renewals while cultivating upsell, cross-sell, and expansion opportunities for both Hootsuite and Partner products in your book of business. As part of the Scaled Account Management team you will collaborate cross-functionally to provide customer value in all stages of the sales cycle. While based in Hootsuite's London office (in accordance with Hootsuite's local employment entities), you will report to Manager, Scaled Account Management.
Title: New Starts. Bold futures, Sales Operations - Fall 2025
We’re looking for a Senior Instructional Designer (contract) to lead the design and creation of Hootsuite Academy education assets, aligning the team’s production output with broader business and content goals. You will work closely with internal stakeholders and Subject Matter Experts across the business to ensure the content created supports long term customer success. This is a hybrid role and is open to applicants located within commuting distance of Toronto. In this role, you will report to the Senior Manager, Online Education. The role is a contract, with an intended duration of up to 12 months.
We’re looking for an Account Executive, Mid-Market to help us develop and close new business with mid-market Hootsuite customers within our landmark industries. You will work in a fast paced sales environment selling Hootsuite solutions to prospective customers. You will work with our inbound lead generation teams, helping our prospective customers choose Hootsuite as their Social Media Management partner. This is a hybrid role and is open to applicants located within commuting distance of Vancouver.
We’re looking for an Account Executive, Enterprise Sales to help us develop and close new business with Hootsuite customers within our landmark industries. You will work in a fast paced sales environment selling Hootsuite solutions to prospective customers. This role is a full sales cycle role from opportunity creation to close. You will be responsible for owning your own pipeline and generating outbound opportunities with companies that could benefit from Hootsuite as their social media management partner. This is a hybrid role and is open to applicants located within commuting distance of our Toronto office. This role reports to our Manager, Enterprise Sales.
We’re looking for a Product Trainer to help us train our customers on Hootsuite and Talkwalker products and act as a key member of the end-to-end customer journey. You’ll be working with the Professional Services team to successfully launch and guide customers by educating them on how to use Hootsuite/Talkwalker products. In line with Hootsuite's distributed workforce strategy, our flexible work arrangement allows for remote work or a hybrid model. This role is open to applicants located in Alberta and British Columbia. In this role, you will report to the Manager, Product Trainer.
We’re looking for a Customer Support Advocate to help us support our customers by providing a world class service within our SLAs using a passionate and positive approach to the job as well as in-depth process and product knowledge. You’ll be working with Hootsuite Ecommerce customers to provide timely and accurate customer support through great customer service. . This is a hybrid role and is open to applicants located within commuting distance of Bucharest, Romania. In this role, you will report to the Team Lead, Customer Support.
We’re looking for a DevOps specialist who can help us support the development organization to deliver value to customers in a reliable, efficient, and safe manner. You’ll be working in a focused team that owns one piece of the production application environment and the developer experience, you will execute on defined projects to achieve team-level goals.This is a remote-first role and is open to applicants located within provinces in Canada where we comply with our legal hiring entities. In this role, you will report to the Manager, DevOps. This is a remote-first role and is open to applicants located within provinces in Canada where we comply with our legal hiring entities. In this role, you will report to the Manager, DevOps.
We’re looking for a Manager, Global Payroll to help us oversee our global payroll operations. In this pivotal role, you will be responsible for ensuring accurate and timely payroll processing while delivering exceptional employee service and maintaining compliance across all regions. You’ll be working remotely, this role reports to the Director of Global Payroll.
We’re looking for a Team Lead, Workforce Management to help oversee and lead our Workforce Management team. Reporting to the Senior Manager, you’ll be working closely with your team of Workforce Management Intraday and Data Analyst(s) to support the delivery and execution of our workforce management practices and data analytics across Hootsuite’s global Customer Support Team. This is a hybrid role and is open to applicants located within commuting distance of our Vancouver office. In this role, you will report to the Senior Manager, Customer Support & Workforce Management.
We’re looking for a Senior Financial Analyst, FP&A to help us support the next exciting phase in Hootsuite’s growth. As a Senior Financial Analyst, you will gain a deep understanding of our business and be a key player in setting, monitoring and analyzing our financial plans and forecasts. You’ll partner with key stakeholders to provide insights into financial and operating trends, and financial support of business cases and decisions, and play a key role in the annual budgeting process. While working remotely or in a hybrid work arrangement, a blend of virtual (in accordance with Hootsuite’s distributed workforce strategy), and in Hootsuite’s Vancouver or Toronto office, you will report to the Senior Director, FP&A.
We’re looking for a Procurement Manager to help us optimize Hootsuite’s global procurement process. You’ll be working on company-wide cost saving initiatives, strategic sourcing and procurement operations to increase Hootsuite’s profitability. In line with Hootsuite's distributed workforce strategy, our flexible work arrangement allows for remote work or a hybrid model. This role is open to applicants located in British Columbia, Alberta, or Ontario where we comply with our legal hiring entities. In this role, you will report to the Senior Manager, Procurement.